New Look Reviews

Name: New Look
Rating: 4.16

4.2 Rating 522 Reviews

82 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.2

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service from ordering online to receiving goods - just a few days! Will recommend and use again - thank you!”

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Posted 7 years ago

“Product as described and efficient delivery”

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Posted 7 years ago

“New Look are one of the few fashion brands who stock wider fitting shoes. Great range of fashionable shoes and not too expensive (especially as I received 25% off). Fast delivery by courier. Would definitely recommend using the online service.”

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Posted 7 years ago

“What Im most satisfied about it the communication that i have already received. I had confirmation to say the order was received from New Look itself. As a consumer what is the most important is the delivery updates - iv already received 3 text messages updating me every step of the way. I would defiantly recommend New Look online ordering for ease and convenience.”

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Posted 7 years ago

“Easy to use website, lots of choice and quick delivery to store”

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Posted 7 years ago

“Great discounts, offers and convenient Free Click & Collect service. Loads of nice styles for all ages!”

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Posted 7 years ago

“Great value, and a fun product that's far better qualoty than expected. I'll consider them as an option far sooner when shopping for clothes.”

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Posted 7 years ago

“Extremely happy”

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Posted 7 years ago

“I got 25% off everything and buy one get one free on beauty products. The cashier was very friendly and chatty.”

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Posted 7 years ago

“Plus size range is great, lots of choice”

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Posted 7 years ago

“Good quality clothes always delivered on time”

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Posted 7 years ago

“Hassle free and very reliable”

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Posted 7 years ago

“Smooth transaction and easy to use website, 5 stars!”

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Posted 7 years ago

“Very helpful staff in the Swanage branch :).”

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Posted 7 years ago

“Good customer service”

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Posted 7 years ago

“Excellent quality. Always has what I’m looking for at competitive prices”

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Posted 7 years ago

“Great items”

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Posted 7 years ago

“Great service! Thank you so much!”

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Posted 7 years ago

“I ordered a black bodysuit, it came very quickly and it fitted just perfect. The velvey material was so soft and warm. It was a great wear, altgough it did my half my body go blue after wearing it too long.”

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Posted 7 years ago

“Delivery option is great and fast”

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Posted 7 years ago

New Look is rated 4.2 based on 522 reviews