“Visited office in the white rose branch 162 on 16 November and was served by Gemma, who was lovely. Great service and helped me choose which Converse to buy. Everyone in the shop seemed happy to assist customers.”
“Served by Daisy today in bracknell branch I was grumpy because I was returning shoes she was so pleasant and helpful that I couldn't stay cross also making alternative suggestions to what I had bought”
“Excellent service from Bekka, shoe size not in stock but helped me with other styles to find right size and discounted online boots which were then delivered to my door. Fantastic 😁, one happy customer and great boots!”
“I visited Bluewater branch yesterday (18/11/19) and i asked a woman for a pair of shoes in a 4 but she told me everyone was busy so i waited around 10 minutes and still had no service so i asked again. The same woman told me that everyone was still too busy so i asked if she would mind getting them as she was doing nothing but she said couldn't. I asked to speak to the manager and said she is and her name is Dawn. Very rude and not helpful at all. Not what i expect from Bluewater and very hostile service from someone meant to be a manager.”
“I visited Bluewater branch yesterday (18/11/19) and i asked a woman for a pair of shoes in a 4 but she told me everyone was busy so i waited around 10 minutes and still had no service so i asked again. The same woman told me that everyone was still too busy so i asked if she would mind getting them as she was doing nothing but she said couldn't. I asked to speak to the manager and said she is and her name is Dawn. Very rude and not helpful at all. Not what i expect from Bluewater and very hostile service from someone meant to be a manager.”
“I visited Bluewater branch yesterday (18/11/19) and asked a lady for a pair of shoes in a 4 but was told i have to wait so i waited around 10 minutes and still no service. So, i asked her again and she just said everyone was too busy but she was just standing there doing absolutely nothing. I asked to speak to the manager and she said she was and her name was Dawn. Definitely not helpful at all and really rude. Not welcoming and not what i expect in Bluewater.”
“I was in branch 44 in Dublin city yesterday 16/11/2019. I was served by Elvira I found her to be very helpful very courteous and altogether charming sales assistant.”
“Was served by JAS in store 143, good selection of the types of shoes I was looking for. Loved the jazzed up trainers and Jas was very patient with me whilst I chopped and changed the trainers. Sorted everything to my satisfaction with and a chat.”
“I visited the office store in Manchester arndale centre this morning . The lady served me was called Nilab she was very friendly and helped us find the right pairs off trainers for my son . The ones we wanted wasn’t in stock she offered us a alternative or to order them online . Great customer service will definitely be going back”
“Danielle and Regnel High Wycombe store 88 were fantastic when I became ill in store this morning. So kind and supplied water, assistance from security. I also bought fab boots.”
“The man that was serving customers served every caucasian person before reluctantly serving me, even though I was first in the queue. It then happened again by the same person a second time when returning my shoes. A Kane ignored my complaint and then a month later I was offered a 20% discount for blatant discrimination.”
“I was in the Derry store branch 189 earlier today and found the staff really pleasant and helpful without being pushy. I was looking for boots and a pair of shoes for work and wanted to try on a number of different styles and sizes as with a broad foot my size can vary and nothing was too much bother. I was served by a lovely young lady called Kerrie.”
“Went shopping in Silverburn Branch 086, was served by Scarlett very good service , went in for one pair of shoes came out with two pairs , if only all assistant were as pleasant as Scarlett 😊👍”
“Visited store 0198 Bath today. Wanted a mid heel shoe for work. Catherine was very helpful and we looked at some styles on the tablet and she checked her stock levels. I tried some on (I have a wider foot) and managed to find a pair (Sale) that I liked and fitted. The other assistants Jacob & Gem were also helpful. The shop was tidy and well displayed and all staff were courteous and pleasant. Overall a good shopping experience.”
“25 days since placing the order and still no sign of the shoes. Order was undeliverable as the packaging was substandard, was told that they would resend but as yet no action. Definitely will not be using Office again.”
“Love office shoes bought some today and received excellent help and customer experience from Lee. Cabot circus Bristol he was also helpful in being able to order another pair which I will get tomorrow excellent service Thankyou”
