PreciousLittleOne Reviews

Name: PreciousLittleOne
Rating: 3.98

4.0 Rating 1,593 Reviews

75 %

of reviewers recommend PreciousLittleOne

Company Reviews

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Metrics

4.0

Based on 1,593 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Non delivery of item. No response to email enquiries and no telephone number listed on website. Lost faith that this will be resolved and would not recommend to anyone. Will be seeking recompense via small claims.”

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Posted 5 years ago

“Absolutely shocking company emailed them several times regarding a Xmas gift I had ordered which was to be dispatched between 3 and 5 working days and sent to Asda warehouse only to be told eventually that it was lost in transit. The company asked if I wanted a replacement or refund I replied and now they completely ignore my emails. Wish I had looked at more reviews before I purchased the item which was to be a Xmas present.”

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Posted 5 years ago

“Easy to order came as promised best deal ever”

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Posted 5 years ago

“Bought next to me cot, lovely item and great value. Fast delivery, many thanks. Would recommend.”

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Posted 5 years ago

“Bought a cot bed which arrived in June and it wasn’t in great condition. Emailed them with photos and videos and I was told ‘parts were being sent as a priority’ fast forward to September I received no parts or an apology after numerous emails and now my emails are being IGNORED. The quality of the cot and the customer service absolutely sucks! I have read similar comments all around the internet. Your customer service truly sucks precocious little one!!!!’ Extremely disappointed!”

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Posted 5 years ago

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Posted 5 years ago

“Easy site to navigate, easy to find what you want. Great prices and smooth process to pay. Excellent delivery time”

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Posted 5 years ago

“Very happy being the first time I have bought something from here”

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Posted 5 years ago

“I have ordered an item on 17th dec for Xmas and still not arrived! Very very disappointed”

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Posted 5 years ago

“Placed an order on the 10th December it still hasnt arrived. Tried contacting a number of times and still no reply. Terrible customer service.”

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Posted 5 years ago

“Had numerous issues with the company on different occasions... brought a 360 car seat yet it was flimsy I wouldn't trust any child in it!!! Cost nearly £200 too!!! Then brought the little tikes unicorn magical ride and box arrived already preopned by someone and box smashed up and this was my daughters birthday present!! I tang them and emailed pics etc and as o dont live far I drove over to change it and the car seat they refunded me but spent it in the shop instead.”

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Posted 5 years ago

“Delivery was superb. Received item next day after placing order.Car seat I ordered even looked better.Thanks PreciousLittleOne.”

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Posted 5 years ago

“Product delivery was superb. Received item next day and the car seat I bought even looked better. Thanks PreciousLittleOne”

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Posted 5 years ago

“Quick delivery and good value for money. The mattress fits perfectly in our travel cot.”

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Posted 5 years ago

“Excellent service- parcel wrapped really securely and arrived in no time. Would definitely recommend.”

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Posted 5 years ago

“Ordered a Christmas present over a week ago, money taken same day yet Item still not been dispatched. Precious little one doesn't respond to e-mails or answer phone calls, customer service shocking. Absolute Joke of a company my advice don't use.”

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Posted 5 years ago

“Iv been waiting on a trike to be delivered for my granddaughter and it hasn’t arrived iv been trying to ring you for days and email you no response I’m not very happy at all”

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Posted 5 years ago

“Ordered and delivered within a few days, excellent, especially being so close to Christmas.”

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Posted 5 years ago

“Ordered beginning of January for Christmas and still not received order. Had to go out today and buy my 'precious little one' a cheap last minute gift from local supermarket or they would be the only one out of their siblings coming down with nothing from Santa. As other reviewers have said they are impossible to contact. The only way I managed was by repeatedly bombarding them with emails hours apart. Even then you just get palmed off with a generic response. They've had time and time again to rectify this and yet it's the same response. 'We're very busy with Christmas period'. I fail to believe a huge online company hasn't planned ahead with staff and is unprepared for the Christmas period. If that is the case the management needs a serious overhaul.”

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Posted 5 years ago

“Great service. Quick delivery.”

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Posted 5 years ago

PreciousLittleOne is rated 4.0 based on 1,593 reviews