PreciousLittleOne Reviews

Name: PreciousLittleOne
Rating: 3.98

4.0 Rating 1,593 Reviews

75 %

of reviewers recommend PreciousLittleOne

Company Reviews

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Metrics

4.0

Based on 1,593 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and their prices are very reasonable! Very pleased”

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Posted 5 years ago

“Excellent! 5 Star service”

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Posted 5 years ago

“This the second time I have order something for my granddaughter and have not been disappointed .”

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Posted 5 years ago

“Very happy with my order. Great delivery service, good value for money. Lovely cot”

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Posted 5 years ago

“Price was amazing, delivery came on time. Happy with item.”

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Posted 5 years ago

“Had the car seat delivered on a very good time. Good condition and friendly delivery driver. Happy with my first experience.”

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Posted 5 years ago

“Great speedy delivery. Product came well packaged and as described online.”

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Posted 5 years ago

“Great website with really good prices. Ordered a pushchair on Sunday, arrived today so really swift and prompt. Would definitely recommend and use this website again”

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Posted 5 years ago

“fast delivery am happy with order”

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Posted 5 years ago

“A really terrible experience using this company. It took them 6 weeks to tell me that the item I had ordered was no longer available and this is only after I chased them up. Now my baby is due in a few weeks and I'm now back to square one. Very poor customer service also as they did not even acknowledge never mind apologise for any of my concerns I put forward to them after waiting this lengthy time. Would definetely not recommend to anyone in fact I will be urging people not to use this company.”

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Posted 5 years ago

“Ordered my pushchair and I got it within 3 days!! Amazing”

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Posted 5 years ago

“I wouldn’t say it was a bad experience but when a buying a brand new Moses basket I would at least expect it to have a mattress with it or at least when has a description it tells the customer that it does not come with one. Apart from that it came in good delivery time and Undamaged.”

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Posted 5 years ago

“I'm extremely happy with the customer service and the item too”

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Posted 5 years ago

“Arrived quickly, easy to put together and attach to the bed.”

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Posted 5 years ago

“Received damaged and dirty baby chair in a battered broken dirty box, not fit fir purpose, along with a letter from a customer who had purchased it and returned, eventually got it returned, even though I was told I would have to pay for return as changed my mind, which was not the case, good job I had taken pictures of the state the item was in and had sent to them and was told refund would be made within five days, waited 8 days still no refund, when I queried was told refund would be made within a further two days, to date no refund given even though they received item almost two weeks ago, dreadful customer service. Do not buy from them, could have purchased the same item at the same price from a reputable company, wish I had looked more into their customer service reviews before purchasing, nothing but hassle and at the moment I am almost £100.00 out of pocket.”

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Posted 5 years ago

“The prenatal listening system is rubbish dosnt pick up on anything besides if you move it's a complete waist of money and I'm 38 weeks gone”

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Posted 5 years ago

“great communication and fast delivery.”

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Posted 5 years ago

“Excellent price - cheapest I could find on the net. Good delivery, arrived in time.”

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Posted 5 years ago

“Very disappointed with the slow response and customer service!! The bed cot arrived in a very weak packaged and loosely sealed box with numerous big holes all over it!! The box looked like it had been thrown about. No foam or bubble wrap inside the box to keep the bed cot safe which you would have expected when purchasing something so delicate. Upon opening the box I noticed the nuts and screws that came with the bed cot had come out of its small box and were rolling around all over the place. After counting the nuts and screws I found that there were 3 nuts missing and without these I was unable to complete fitting the bed cot together. These had obviously fallen out of the holes or had slipped out of the side of the weakly taped box. I messaged preciouslittleone letting them know of the condition of the box and asked for more nuts to be sent out so I could complete fitting the bed cot together. They advised me that they would contact the manufacture and request these. After waiting 5 days and hearing nothing back I messaged them again for an update and then again after that 3 days later as once again I had heard nothing productive back. On every occasion there reply was that they were still waiting to hear back from the manufacturer. So after a week and a half they apparently still hadn’t heard back from the manufacturer!! And just for some barrel nuts!! I have given up waiting around and have to now buy the barrel nuts myself so I can finish putting the bed cot together otherwise the baby will have nowhere to sleep!! Poor customer service!!”

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Posted 5 years ago

“Delivery was so fast orderd thursday evening deliverd saturday”

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Posted 5 years ago

PreciousLittleOne is rated 4.0 based on 1,593 reviews