PreciousLittleOne Reviews

Name: PreciousLittleOne
Rating: 3.98

4.0 Rating 1,593 Reviews

75 %

of reviewers recommend PreciousLittleOne

Company Reviews

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Metrics

4.0

Based on 1,593 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still haven’t received the pram yet and have tried to track it down and it’s been extremely difficult and stressful, I’m due any day now and I just want my order here so I can relax.”

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Posted 4 years ago

“The item arrived very promptly - within 72 hours - despite the delivery estimate I was given being a massive 2 weeks. I had queried this at the time and received a very dismissive email in reply. I've heard of underpromising and overdelivering but this was taking things to new heights!”

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Posted 4 years ago

“Great service. Good price.”

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Posted 4 years ago

“Useless company to buy from Useless company to buy from. Ordered a nursing chair 3 weeks ago that was lost at the couriers depot, they sent me a replacement which again looks like it has been lost at the depot. Now being told there is no stock of the product and I have to wait 7-14 days for delivery even though they have had my money for 3 weeks. Tracking team are not very proactive and customer service team work from a script and do not seem to want to take responsibility as they dispatched the item and it was Hermes that lost it but it is them I have purchased from and paid the money too. Fed up of having to deal with them to be honest but want the product I have paid for!”

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Posted 4 years ago

“excellent fast delivery.”

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Posted 4 years ago

“I still haven't received my nursery chair. As requested, I contacted them in the first instance so that they could resolve the issue but they've been very unhelpful and I'm having to attempt to chase directly with the courier (with no luck so far). Based on this experience I wouldn't order from them again.”

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Posted 4 years ago

“Beautiful pram. Delivery was super fast and a great price. 👏🏽”

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Posted 4 years ago

“Absolutely wonderful. I love my new pillow.”

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Posted 4 years ago

“Wow absolutely fantastic service, very straight forward ordering process, excellent customer service, very well priced and excellent quality product. Delivered within 2days of placing order with tracking service provided. Highly recommended and will definitely be using this company again.”

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Posted 4 years ago

“I’ve bought a high chair,2 buggies and 4 car seats, sling with some toys and bibs from this company this year and their quality, price and customer service is excellent! Did a lot of research and they have by far the cheapest branded baby goods. A minor hiccough which delayed one order was sorted immediately with a quick phone call and there was actually a human on the end of the line which was answered promptly and courteously. Cannot praise this company enough”

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Posted 4 years ago

“Great price on offer! Fast delivery, ordered Friday got it by the Tuesday morning!”

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Posted 4 years ago

“Really good at function so I ended up buying two but with my little girls carseat it isn't so vibrant and true coloured as it is shown in the website. I felt like it is a bit of disguise for customer's”

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Posted 4 years ago

“Lovely colour. Looks very comfy for my little one. He was happy when I tried him in there for the first time.”

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Posted 4 years ago

“I purchased the le toy van Mikes car garage & le toy van wooden people for the spring cottage, at a cost of £95. Both were birthday gifts! The products were delivered by yodel and i was shocked to find they had not been put into a cardboard box to protect the items from damage in transit!!! Therefore the original product box (car garage) was badly damaged with parts of the boxed torn off, dented and holes exposing the polystyrene layer around the wooden toy parts! The product seals had also been opened prior to dispatch and a smaller product on the same order (wooden people) had been shoved into the box of the car garage and resealed. Is it company protocol for warehouse staff to open consumers purchases and start putting other items into the boxes. Totally unacceptable and absolutely disgusting for an order to arrive in this condition, especially when they are expensive products that have been purchased. Theres absolutely no consideration for damage prevention.”

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Posted 4 years ago

“Second item purchased within a month of each other both purchased arrived either damaged or parts missing very disappointed”

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Posted 4 years ago

“Highly recommend PreciousLittleOne! Brilliant deals, easy to order & very quick delivery. I ordered the Ickle Bubba Stomp V2 completes travel system and I am in love. Lightweight, easy to put together and all round perfect system for newborns up to 3 years old! So happy with my purchase!”

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Posted 4 years ago

“Great company with good quality products at a great price.”

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Posted 4 years ago

“Quick delivery and the product was as described. Good quality travel cot.”

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Posted 4 years ago

“Great service and quality products and delivery was super fast”

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Posted 4 years ago

“Easy to order online and very prompt delivery”

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Posted 4 years ago

PreciousLittleOne is rated 4.0 based on 1,593 reviews