PreciousLittleOne Reviews

Name: PreciousLittleOne
Rating: 3.98

4.0 Rating 1,593 Reviews

75 %

of reviewers recommend PreciousLittleOne

Company Reviews

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Metrics

4.0

Based on 1,593 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good”

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Posted 5 years ago

“Excellent quality & fast delivery .”

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Posted 5 years ago

“They went above and beyond to make sure I had my pram on the day required, absolutely brilliant service”

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Posted 5 years ago

“Speedy delivery. Good price for the item. Would use the company again.”

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Posted 5 years ago

“Fab service and excellent delivery time scale will definitely order again in further”

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Posted 5 years ago

“I bought a cotbed from you on 2nd April and have still not received my product. The third party courier you used (yodel) attempted to deliver the product to the wrong address three times! Whether this was directly your fault or not, it is still part of the service of sale you provide. I have emailed you requesting a phone call from a manager after being left without any real reassurances of the situation. . This request has been ignored and an identical automatic response email was sent to me claiming you were contacting the manufacturer both times. I have contacted the manufacturer (mamas and papas) myself, who say you have not even contacted them and that the package is now in transit back to them. This situation that has been compounded by the fact that you have no customer service number to call. You're lack of urgency to resolve my issues has left me completely lacking in faith of your brand. Now that you have taken my money you do not seem to be bothered about whether my issues are resolved or not. My experience with your brand has felt extremely unprofessional. Further more what is truely dissapointing is that the products you sell are to help babies and new parents journey run smoothly. This situation has caused nothing but stress and frustration, which does not seem to be a concern for your company. I want nothing more than for this situation to be resolved as quickly as possible. I feel this would be by having a PHONE conversation with someone at your office.”

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Posted 5 years ago

“This company thinks it is appropriate to ship cycle helmets without packaging to protect them from impact. Mine was shipped with 2 layers of polythene for protection despite the instructions stating it can be sustain non-visible damage from impact. Customer services did not listen to reason (giving only illogical responses).”

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Posted 5 years ago

“Really pleased with my purchase from Precious Little One. Fast delivery, great price and good communication. Very pleased. Will use again”

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Posted 5 years ago

“Good swift delivery. Great packaging. Unfortunately item not good quality. Broken during first use. Unable to put item back into cover. Instructions poor and had to use internet video for guidance. Still no luck in being able to successfully place back into cover. Item appears misshapen and wonky”

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Posted 5 years ago

“Prompt and straight forward with great prices.”

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Posted 5 years ago

“Only ordered Wednesday and received today (2 days later). Great service from PLO and courier service (yodel). Returning customer as you cant beat the good price, offers and service.”

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Posted 5 years ago

“Delivered in perfect condition and quickly. Thanks very much.”

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Posted 5 years ago

“Received a dirty Brittax car seat. The packaging was opened and the seat had dirty scratches on it also. I sent proof via pictures. I am waiting on a resolution.”

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Posted 5 years ago

“Fantastic product for ridiculously low price. Delivered within days of purchase. Exceeded expectations and will definitely order again through the site”

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Posted 5 years ago

“Great price and delivered within days”

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Posted 5 years ago

“Cheaper than alternative shops for the same item. Delivered when expected. Kept up to date with delivery info. Very happy. Will use again. Thanks”

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Posted 5 years ago

“I was so pleased when I received the delivery next day than anticipated. It was a fast delivery.”

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Posted 5 years ago

“All good . Fast delivery”

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Posted 5 years ago

“It was excellent. Good delivery and very nice people xx”

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Posted 5 years ago

“Easy transaction and fast delivery”

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Posted 5 years ago

PreciousLittleOne is rated 4.0 based on 1,593 reviews