PreciousLittleOne Reviews

Name: PreciousLittleOne
Rating: 3.98

4.0 Rating 1,593 Reviews

75 %

of reviewers recommend PreciousLittleOne

Company Reviews

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Metrics

4.0

Based on 1,593 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitivey priced, free and fast delivery”

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Posted 5 years ago

“Where is my parcel I haven't signed or recieved anything?”

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Posted 5 years ago

“Good price excellent service”

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Posted 5 years ago

“Ridiculous... I bought a foot muff that was described as universal and had to pay an extra £3.49 from delivery to my local asda which is usually free with other companies. When the product arrived it did not fit my pram so and wanted a refund. To my surprise I would have to pay £16 to return the product or £8.50 if i wanted to exchange the product for something that cost more. I thought this was a bit ridiculous consider the product only cost £14 so i could either keep it or send it back but either way i would lose all my money and there it no local store to bring it to so that was my only options. I will never stop there again”

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Posted 5 years ago

Thank you for your feedback. We do sincerely apologise for the experience that you have received. Could you kindly confirm your order number so we can investigate further?

Posted 5 years ago

“Was quick efficient”

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Posted 5 years ago

“Very good product at a good price really fast delivery”

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Posted 5 years ago

“Not precious little ones fault but the item I received is terrible quality, not sure if it’s faulty or just shocking cheap even though it is a £80 item, absolutely gutted as it’s a gift for my daughter. I’ve emailed them and yet to receive a reply so we will see if they are able to resolve. £16.50 to return an item is shocking also! I’ve emailed the maker of the rocking horse who have replied but yet to receive an outcome. We shall see :(”

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Posted 5 years ago

“I don’t usually leave reviews but I was so happy with my purchases from ‘precious little one’ that I couldn’t help but leave a review. I am a first time parent on a budget and not only did I find the pram and Moses basket I was after but I found them far cheaper than any other website. The pram was 20% cheaper and the Moses basket 60% cheaper! All in all saving me £200! I have no idea why the deals were so good but it did make me skeptical as to the quality and delivery of the products. This was all in vain as my products came sooner than expected, were real and not knock offs and lastly I received both of them within a few days. Very very happy customer!”

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Posted 5 years ago

“Absolutely terrible, nearly a month of waiting for my children’s lunch bags to arrive. First being told they had been damaged then being told they had got stock levels wrong and they would get back to me. Still no response about getting my £45 back. Total joke.”

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Posted 5 years ago

Thank you for your feedback. We do sincerely apologise for the experience that you have received with our company. We would like to assure yourself that this is not our standard practise and will be addressed with our team internally. We appreicate your honest feedback. Our Customer Service Team are currently working through emails, however I have located your email and shall action a refund.

Posted 5 years ago

“great service and quick delivery”

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Posted 5 years ago

“Enough is enough, we have been kept hanging on for an order that has been placed, when we have received it the only item we have is the Unimo item. It is clearly labelled item one of one. Our pushchair has not been despatched. We rang and finally got through to "customer services"- and guess what, after being told we would receive a call back- no response. the tracking id says that both items are linked to the same despatch of items, this is clearly not the case and you are still NOT responding. Your company reviews are awful showing the same problems time and time again. I want a refund on the outstanding item applying to my card immediately so we can buy from a reputable company. You are turning what should be a happy occasion into a stressful situation. We picked this sorry shower as a company up from the Bounty app and will be contacting them to remove you from it. I suggest that anyone buying through the app also contact them to get them removed. Read Facebook comments etc to see just how shocking they have become in every way. Shocking service and shocking response. order number 1734031 - not interested anymore, want a refund. One star is too much for this company.”

Helpful Report

Posted 5 years ago

Thank you for your feedback. We do sincerely apologise for the inconvenience that has been caused. It was never our intention to cause any unneccessary stress. Unfortunately, it does appear your item has been lost in transit. We can see that our member of our Customer Service emailed yourself on Saturday to confirm cancellation and a refund will be issued accordingly by our Account's Department. Thank you for your honest feedback.

Posted 5 years ago

“Brilliant pram”

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Posted 5 years ago

“I brought this stroller whilst on offer and I think it was a bargain! A lovely little lightweight stroller. I struggled to find one I liked but came across this kinderkraft one and I am very pleased with my purchase.”

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Posted 5 years ago

“The product price was the cheapest found both on the internet and high street. The delivery stated was bettered,ordered Wednesday afternoon,received Friday morning. Fully advised of order status at all times. Well pleased with all aspects of purchase.”

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Posted 5 years ago

“Fast service, product as described.”

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Posted 5 years ago

“Ordered, shipped, received no problems at all, second time I have ordered from precious little one very pleased with their service”

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Posted 5 years ago

“Quick response from question asked about item I was purchasing, excellent valve and speedy delivery.”

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Posted 5 years ago

“Purchased the Kinderkraft Aveo Trike in Grey for my Grandson’s 1st Birthday. Ordered it on Tuesday of this week and it arrived Wednesday. Absolutely thrilled with it - the quality of the product is excellent, the price was spot on and the service fantastic. So pleased I ordered from this company. Highly recommend. Elizabeth Jones”

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Posted 5 years ago

“Very sad satisfied the quality of the pram.”

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Posted 5 years ago

“Really easy to order and pay, My pushchair came earlier than expected which was great.”

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Posted 5 years ago

PreciousLittleOne is rated 4.0 based on 1,593 reviews