“Did not receive item during estimated delivery date range and was then told to wait longer. Emailed support again and have to wait for support to respond again (which takes a while).”
“They sent me the wrong item and refuse to do anything. I got one email back. Any other communication goes nowhere. I sent the photos they requested e Ben sent the item back and nothing is going to happen.”
“my order is 6 days late. says it should’ve arrived today at the latest when i talked to them yesterday. GUESS WHAT it’s not here…. hopefully i’ll get refund if nothing comes in.”
“I ordered a shirt with the expectation of it being delivered on a certain day, because I needed it for an event, paid for express delivery so it would be here when needed. It's being delivered a day after I need/wanted it.I understand this happen, however I'm very disappointed. Not sure I would purchase anything from Redbubble again.”
“Paid for express shipping for a t-short to arrive on my son’s birthday. The shirt arrived one week after the guaranteed delivery date. There is no option on the “contact us” for anyone to talk to a human being and no option with the autobot to request reimbursement for the express shipping charge. In short, customer support is non-existant”
“I paid for express delivery on the understanding that this would arrive on my son’s birthday. It did not arrive. According to Redbubble tracking, this product was shipped four days prior to the guaranteed delivery date. It did not arrive. According to FedEx, the label was created but nothing else has happened. I tried to reach customer service, but their service bot could not understand plain English. All attempts to communicate with somebody sent me round in circles. If there was a zero stars, I would have chosen it”
“As an artist that sells on redbubble, this company has made it pretty much impossible to make a profit whatsoever. To begin with, they have always taken a large portion of the profits from each sale, which fair enough, money needs to go towards manufacturing and logistics etc, I didn't have a complaint towards that. However, last year they implemented the dumbest arbitrary "account fee" system, which basically takes away another large chunk of whatever meagre profit we were making to begin with.
As an example:
Last month, I sold £21.6 worth of products. After deducting manufacturing costs etc., I received a profit margin of £5.4. Then, after deducting this month's account fee, I'm left with £2.4 worth of earnings!!! From £21.6 to £2.4... so i'm basically earning 10% of my sales, whilst redbubble is pocketing 90% of my sales. This is extremely discouraging to all artists, and I'm seriously considering closing down my account because of this.”
“This company is beyond irresponsible. Your order only arrives about 50% of the time. There is no phone number to get help. Quality is dubious as well.”
“The first time a year ago received my order all was great, this order , was supposedly shipped June 13th with an expected arrival date of June 19th-20th.
It still hasn't come, the help CENTER is a joke and you get to go no where and no one responds in the 2 to 3 business days the claim, so I'm out the money, the wanted items and I wouldn't recommend redbubble to anyone, ever. It is never ok to run a business the way yall do.”
“REAL BAD EXPERIENCE WITH REDBUBBLE !! ONLY PART OF MY ORDER HAD BEEN DELIVERED, NO ANSWER TO MY VARIOUS REQUESTS, AND OF COURSE : NO REFUND !!! UGLY, UGLY !”
“Horrible company!!!
Ordered stickers from them and never showed up!!!
Can't contact anyone!!!! They were supposed to be here on the 13th!!!!!
This company sucks!!!”
“Items poor quality and small for size. I ordered a men’s small tshirt. It was actually like a youth Medium. And the quality was poor so know it’s going to shrink more after washing. The description said it was generous. That is not true. Frustrating.”
“I am absolutely glad I read reviews before buying from this company.. I looked through and anyone that doesn't like Trump can kiss my big country a$$”
“Not impressed at all. Their T shirt size conversion chart is wrong. I ordered what I thought was my size, it wasn't, it was ridiculously big. I am not a small person and it drowned me.
The T shirt patterns do not fit women's bodies.
I contacted them to return but I have had no response. They say they will get back to you to try to resolve things in 48 hours, they haven't. I sent another email, no response. I feel ripped of and lied to.
I spent a lot of money on 3 useless planet sized T shirts.
Don't order t shirts from them unless you are a giant or want to pitch a tent with one of their T shirts”
