“This was my 1st time using Redbubble and my last. Shopping for xmas I saw item that I thought would be great that was to be delivered by Xmas. As christmas grew near, I became nervous not having received product.. I sent several emails and Facebook messages only to be flat out lied to that it would arrive by Christmas, Looking thru tracking I noticed they stated item was shipped and yet it wasn't picked up until 3 days later and on a Friday none the less. I'm very upset at Noone giving attention to detail or looking into it rather than lieing to my face. I even stated that in case they never heard of it 2 day priority mail is an option. They clearly knew before item left that it would not arrive on time and chose to do nothing. I haven't received item but I'm more than willing to bet quality will be as poor as they're low shipping standards. I wanted to return products given they didn't meet their end of the bargain and they respond with voucher. A voucher...really? You have shown zero interest in meeting customers needs and hopefully more and more customers will catch onto your scams”
“Made me pay a lot extra for expedited shipping, guaranteed arrival before Christmas. Kept pushing the delivery date back, and now this morning it says it won’t be here in time. Complete rip off after having to pay $30-40 for “guaranteed arrival”. Can’t get in touch with anyone from the website. Will not be ordering again.”
“Paid extra for shipping for the order to arrive 12/24. After payment it then states "Estimated delivery date". Now email from FedEx, delivery scheduled for 12/26. No one at Redbubble to speak with via phone, chat or email. Very disappointing. Never again.”
“The only way I could write a review is to put one star! If I could I would leave minus stars! I ordered in plenty of time according to their website and paid more for express shipping than the item cost! Then on the 23rd of December I get an email saying it won’t make it on time but will give you a 15 dollar voucher for future purchase . Like I would ever order from Redbubble again! Please don’t buy from this company!”
“My daughter ordered my Xmas present from them, it says it was delivered, there’s nothing here and we even checked neighbors houses. No way to contact anyone. She’s out money she saved, and was excited to give the present to me.”
“it was good back then, Redbubble CUst;OMer' SERVIC'e +1 ( 8O5) 41O 56OOPHON'E NUMB'ERvery little deducations and if you didnt meet the payment threshold by the end of the year then you would get your earnings, even if it was just $5. However now, over half of your earnings are deducted by account fees and you are no longer able to cashout at the end of the year if you didnt make your payment threshold. Unfortunately, Redbubble is going downhill and is very much not affordable to artists anymore.”
“I have been using Redbubble since 2021, and it was good back then, very little deducations and if you didnt meet the payment threshold by the end of the year then you would get your earnings, even if it was just $5. However now, over half of your earnings are deducted by account fees and you are no longer able to cashout at the end of the year if you didnt make your payment threshold. Unfortunately, Redbubble is going downhill and is very much not affordable to artists anymore.
Please if you are an artist trying to make money through your art, go to other platforms that don't take so much from you.”
“After the release of ChatGPT, fs Redbubble CUst;OMer' SERVIC'e +1 ( 8O5) 41O 56OOPHON'E NUMB'ERor instance, a number of lawyers have been sanctioned for using AI to generate erroneous court briefings, apparently unaware of chatbots’ tendency to make stuff up. In British Columbia, lawyer Chong Ke was ordered”
“I got a shirt from redbubble. It fits great, but the image they put on the shirt won’t last. I paid $30 or so dollars for the shirt, and can’t see it lasting more than 3 washes. I eased it for the first time and the image was stuck to itself. It’s like the ink or whatever they used was not cured. It cracked out all through the whole image. I did not dry this item hoping it will last more than 3 washes.”
“I bought some coffee mugs Redbubble CUst;OMer' SERVIC'e +1 ( 8O5) 41O 56OOPHON'E NUMB'ERonline from your firm. The designs were the work of Annette Kavney, I love the designs but after 12 months of use I find the pattern is wearing off the mug around the rim. And yes, they have been in the dishwasher. Has anyone else had this issue? Thanks.”
“I ordered a men's Mr. Clean hoodie. They took the money from my account but they have no knowledge of any order. Tried to chat. They gave me a bot to chat with. Do not buy from this company.”
“i'd give 0 stars if i could. DO NOT ORDER FROM! They are shady. Total scam. They treat their customers AND artists terribly. HORRIBLE customer service too if there are any issues.”
“I ordered a print, it was shipped 11/29/24with an expected delivery date of 12/6/24. USPS shows it arriving in my state and yet no delivery. I reached out via email and got canned messages back. I’m filing a Better Business complaint. Horrible customer service.”
“Last Christmas 2023, I bought some coffee mugs online from your firm. The designs were the work of Annette Kavney, I love the designs but after 12 months of use I find the pattern is wearing off the mug around the rim. And yes, they have been in the dishwasher. Has anyone else had this issue? Thanks.”
“I ordered a tapestry and got an email the next day that it was shipping, due to arrive 12/12, which is 2 days from now. That was 13 days ago. The tracking number still shows that USPS has not received the item. I have been trying to contact support to see if it's just delayed or if it's lost or whatever, the website says there is 24/7 support. The chat option has said all day that there is no agent available, and when I send an email it immediately spits out an email back telling me to keep waiting for my delivery. This feels like a huge scam at this point.”
