“I purchased a pair of slip ins and after a few months the inner fabric at the heel started to come apart. I shipped them back to Skechers on February29, 2024 via USPS tracking. They delivered the shoes to Skechers at 10:48 March 4, 2024. I heard nothing from them since. Today, April 4,2024 I spoke to customer service and was told that the folks at quality control said that the inside lining of the shoe falling apart was normal wear and tear. Really? They offered me a discount coupon for 35% and told me that's all they will do. Why would I want to pay for another pair of shoes that won't last? I was told by customer service that quality control makes the final decision for Skechers. I am beyond disappointed in Skechers and they have effectively made me a former customer.”
“What Sketchers. gym shoes wore them twice? The first time? I fell. I hurt myself pretty bad.The next time I fell a few weeks ago broke my nose. Got a brainbleed and stitches. I have hardwood floors and they stick to the hardwood Floors. don't buy them, please.”
“You have a store clerk named Kimberly at your Latham Circle sketcher store in New York State. She went above and beyond to help me find a shoe that would help relieve my planter fasciitis.”
“I won't buy another shoe from skechers had an issue with a return a regional manager was suppose to contact me never heard a word their customer commitment sucks they care nothing about their customers”
“Walking shoes shout 1-1/2 years old. Skechers SN 237145 Vigor. Mildly used. Falling apart. Fake leather uppers are cracking. Soon my toes will be poking out. No more Skechers for me.”
“I've been buying Sketchers for some time, mainly in Ireland. Recently, I purchased a pair of slip-ins, (aptly named) on vacation, in Lisbon (€100).
I slipped and fell heavily a few days later due to the total lack of grip in the rain on the typical white Portuguese street footpath tiles. The shoe sole pattern is totally different from previous purchases.
As an EU citizen, purchasing in the EU, I was amazed to discover that Sketchers support is UK based.
Awaiting response, March 2024”
“I’m a fan of Skechers for years. I just went to o e if their stores in St. Louis and it was amazing. They had soooo many different styles to try in…for me it was even a better experience than buying online.”
“At a store in Tuscan AZ, Karina Alanis could not have been more helpful! I am here visiting my parents from WI. She couldn't have been more helpful to me and my dad!”
“I love sketcher sneakers because they are very comfortable and they can have a bit stretch to hug your foot. I’m 5”7 tall weight 210 and I bought the Women’s Max Cushioning Elite 2.0 Size 10 M in black and they are so comfortable that you can wear them all day. I bought them in Neutral color and I just order the Black color and Im in the waiting list for the navy & pink. They are very comfortable I don’t feel the side walk pumps when i walk on the street. I am buying all colors so i can vary thru the week. Sketchers slways have coupons and these I got 25% off. I have passed ankle surgery which sketchers have a good grip on your foot. I do recommend. I sm uploading pictures of these wonderful sneakers and best is that the tongue of the sneakers are NOT sewing in which I love because I like to pull the tongue and tide them myself the way I want them. Thank You Sketchers for this wonderful sneakers. The best is that they are NOT narrow at toe they are rummy since I have somewhat wide feet.”
“I've worn Sketchers for years never ever had a problem. Until the last 2 times. First time I thought I had just got a bad pair the sole came unglued. So I got another pair and the seams came undone on these ones. What the heck Sketchers?”
“After visiting the Skechers at the Tanger outlet on 501 I want to commend the 2 Taylor’s that had helped me today they went above and beyond such a pleasant visit thank you need more workers like this”
“These shoes are NOT for the desert!! The groove pattern in the soles is just the right size to pick up gravel. I have to remove them and dig the gravel out after EVERY time I go outside.”
“I bought skechers sandal FOMMIES-COUNTRY DNA , after 7 months it shrunk
from 9 number to 8 or 7 . company told there is no warranty after 3 months.
shoes/sandal can expand , how can shrunk ? .”
“While the Sketchers feel comfortable in the store, the 3 pairs I have bought ended up being overpriced junk.
They all fall apart and change shape in the sole so badly that that should be called slippers!”
“Tried to redeem the discount jumped through all the hoops still no discount customer service was closed char was no help guess I will have to call them during business hours which should be everyday but isn't won't order from them again”
“Worst quality shoes. Don't buy shoes from Skechers. We did and the shoes were awful and fell apart after a few weeks. Skechers refused a refund.
Customer services are also unhelpful. Lots of reviews saying the same so definitely a manufacturing issue.”
