“Customer Service Really bad, Skechers fell apart while walking, I'm disabled could have been hurt badly! Called The Skechers company 2x BAD customer service”
“It was the worst shoes ever. I bought a pair for my husband for Christmas. It caught a lot of small stones in the heels so he had to remove them often while he was walking as it was very uncomfortable to walk. He said it is the most annoying shoes and he never wore it again.”
“It is embarrassing to walk into a shoe store with size 11 ft and find that there are only two size 11s in the entire store that would fit a woman and they aren't wide enough to fit my feet. I don't mind spending good money on shoes but I resent being forced to shop online when nine times out of 10 I would have to send the shoes back because they don't fit correctly.”
“I went to the store in dec first time someone actually told me how to redeem points and what it's good for. So conveniently my 13580 points disappears and i called they said if u don't register the account within 6 months they take the points away. No one ever explained it he said well it's your responsibility to look at ur emails whattttt rude and got no where. Asked to speak to a supervisor and conveniently no one available. At least Nike and Adidas takes care of their clients.”
“I went to the store in dec first time someone actually told me how to redeem points and what it's good for. So conveniently my 13580 points disappears and i called they said if u don't register the account within 6 months they take the points away. No one ever explained it he said well it's your responsibility to look at ur emails whattttt rude and got no where. Asked to speak to a supervisor and conveniently no one available. At least Nike and Adidas takes care of their clients.”
“Your steal toed boots are sub par. I've had them for 2 months now and the soles have worn out and leak through. Here in oregon working in mostly rain Your work boots were comfortable as your tennis shoes are but your work boot are less desirable. I hope in the future your design team could consult with actual men or women who Work long hours in different kinds of weather and design a work boot fitting their needs. Respectively Ervin Wade...”
“2019 I bought a pair of sneakers and a pair of walking shoes.No problem, still doing fine.The memory foam helps my feet and I can shop and walk comfortably.
I bought these shoes at Nex Mall.”
“I had a pair of running shoes that fell apart in 30 days.
I bought a pair if working shoes that said extra wide but they were not. The stitching also started coming apart in the eyelits within 2 months. No more Sketchers for me!”
“I bought shoes at 20 march 2021 and my shoes soul was destroyed so i am very disappointed that monitoring team rejected my shoes in 9 months shoes is destroyed and it is very expensive. Dont buy shoes from SKECHERS.”
“Try to return an item, cant do it. You cannot print return labels. Then try to call them, been on the phone for 37 minutes and holding. If you cannot run you business properly then shut it down. DO NOT BUY FROM SKECHERS”
“I had worst experience to buy sketchers Shoes, by the use of 1 month or less the skin is Pilling of, and shoes started broken. The most disappointing thing is this I bought it from Sketches Shop in Ajman City Center. Not from any other seller. Believe me it really hurts when you spend AED 429 to buy a pair of shoes, and it behave like that. 😡😡😡”
“Skechers are the worst quality trainers i have ever purchased.
I'm talking honestly, they have been a really disappointing and i will never buy them again. The cost of them only adds insult to injury...avoid at your cost, i say!
The only thin i will say as a positive is they are quite comfortable. But they split within weeks...NEVER AGAIN SKECHERS.”
“Very bad experience with shoes, bought for my daughter all sides are ripped in 3 months. Pathetic quality. Even i gifted to my niece she faced same issue very embarrassing situation.”
“I will never by Skechers again. I'll also post this on Facebook. Don't like big companies that can't take care of their customers when there's a problem. Bought Skechers for years, I got one defective pair and they refuse to exchange them or credit me for another item. I didn't even ask for my money back I just wanted some shoes. Funny how they have my name, address, phone number, email address but can't look up the shoes to verify that I purchased them from there. Plus they say Skechers on them. Amana appliances had bad service and after they ripped me off it's funny how they went out of business about three years later. You guys are on the same track. I Hope you fail!!!! Your service questionnaire below is a joke too, I went in the store and talk face-to-face and they said it's store policy not to accept a return without a receipt, none of it's applicable.”
“Worst shoe i have ever been wore
My shoes tore within one year
And the retailer told that only 3 month warranty cames on it
And the company showroom executive says that one year warranty comes
I don’t know who is right
Dear all pls take care before buying sketchers brand”
“In March 2021 I spend $200 on sneakers and shoes and was supposed to rec'd a $20 reward. It took Sketchers til May 27 to issue the reward. This weekend I went to use the $20 reward on a purchase and it wasn't there. Contacted the company C/S and they said the rewards is only for 60 days. All other companys give rewards and you have a 1 yr to use it. Why does Sketchers bother to give promo rewards if the company doesn't stand by their name. I feel 60 days is not long enough especially when you spend $200 to get the rewards. This short window is unacceptable, then give the reward at the time of purchase.”
“I bought my trainers on a Saturday 27th November 2021 (195204925263 ARCh FIT Baxter-YORE). I wore them on Monday for couple of hours.
When I tried them again on Tuesday, the back was defective. I took them to the Nottingham shop in the Victoria Centre to be replaced. A lone woman assistant was in the shop and seemed very well rehersed about the problem which must obviously be a common occurence. She told me the reason it was defective is that I might have shoved my foot into the shoe! She refused to replace them. £75 down the drain.”
