“I purchased a pair of Skechers a2 weeks ago. I tried to return them today. The store is at Opry Mills Mall in TN. I drove 20 miles to get to the store and walked approximately one mile inside the mall only to find out they were having technical issues and their doors were locked. I'm 75 years old and they have a time limit on returning shoes. Although they're were people inside the store, their customers were last on their priority list therefore they would not answer the door to even try to help. I have spoken with not so nice person at their Corporate Office who also was no help at all. You'd think I would be able to ship them the shoes and receive credit for them, but they don't want to even try to work with their customer!”
“Bought a pair of sketchers slip ons from Sports Direct, I am disabled and I needed shoes/trainers that I can easily get off and on, these are not them £63 and a bloody struggle to get on, can not recommend and I will personally not buy again from this company sorry 1 star but it would have been 0 stars if the option was there....”
“I have worn many types of running shoe and crostini Ning shoes for work. Your shoes have to be the worst shoes made. Bought wide cushion shoes have had for over a month no cushion hurt my feet so much. I have 4 yr old running shoes better than these crap shoes ever buy Sketchers even the price is terrible.. just because some celeb endorsed them don’t bellieve it pure BS”
“I Purchased slip on and didn't wear them but two times and they stated peeling around the edges, not worth the price and it's horrible tried to add a picture, but sketcher wouldn't allow me and I purchased these from skechers.com. What a waste of money.”
“Just one week after the 6 month warranty i noticed the slip heel area failing, see photo. Skechers offered a discount on another pair but refused to replace. How can i buy another pair until i am sure they will not fail again.”
“In March 2024 (today is July 15 2024) bought a pair of mens Garza Fontaine shoes. Love the shoes but the laces shriveled after only a few months. Went to a Skechers store, only to be told that 1) they don't replace laces for free; and 2) they don't have those round laces. I had to buy flat laces that don't go with the style of the shoe.
That the laces shred with casual use is unacceptable, and that Skechers doesn't replace their faulty product is equally unacceptable. Had I known that this would be the case I would not have purchased the product.”
“The shoes was worth rps 7500 ,and I collected it from the new arrival collection.the shoes become completely d shaped and foam also.. I checked with customer care but the completely ignored.
Very very bad service and quality.please don't buy guys from this brand.”
“Pathetic shoe quality even after paying so much compared to other brands in India and shoe can't even withstand a year also.
Even a local shoe from a street Vendor withstand for 2 or 3 years and skechers .....really ....and they give reasons that it's wear and tear defect....really, shoe are to wear on feet and not to carry on hand or on head.”
“Ordered the sketchers b cute a week ago anyway said the would be delivered by Monday by UPS then it said Wednesday by end of day then Thursday it said it was out for delivery at 7 in morning rang UPS as I had a important appointment in afternoon s told me diffent UPS rang me said it would not be delivered until Friday messing me about told UPS to return them to Sketchers to treat customers like nobody a disgrace ruined my day I hope the know what stress this company has put on
People so arrogant UPS avoid”
“Ordered nice pair of bobs b cute that were back in stock a disgraceful courier company ups was supposed to get them last Monday then said delayed then said Wednesday no delivery now Thursday as won’t be at home will never order Sketchers again to employ that Company that treat you like that was in in the depot today at one o clock still no delivery a. Terrible experience was looking forward to getting my sketchers on time well over a week compared to other companies”
“Skecher is a big brand, its product is like a local product, I have bought shoes 3 months before, it is worn out in the first 3 months and its clothes are also worn out, despite the customer care, they decide to sell them to local brand and what is the difference between them. Ekdaum Ghatiya quality is poor services, don't buy any of them.”
“Very bad quality. They charged 6000 Rs but the sandal did not last for more than 6 months. The velcro went bad and no service/exchange offered. Only regrets”
“All my white cloth skechers have turned yellow after I cleaned them. Even my Grau ones have yellow streaks. Talking over hundreds if dollars for shoes I can't wear now. What can you do about this.”
“I have over 20 pairs of Skechers but am so annoyed at their awful customer service. I have 3 pairs of the same sandal in different colours which I love. I was in a hurry and bought a different colour from a shop without trying them on. I 'saved' them for a holiday but when I wore them there was a rough part which wore a hole in my foot! I'd lost the receipt when I got home so the store won't help. Why won't Skecher? Its their product. They can see the issues from photos. I shall endeavour never to buy more. Why do some companies think proper customer care is unimportant? 🤬😡”
