“I bought an (expensive) pair of Skechers Slip Ins at the end of June and 5 months later after normal wear, they have worn out. I sent this information to Skechers and its Customer Services replied that they consider this to be normal wear and tear. In other words they consider 5 months life in their products to be normal. I used to be a regular Skechers customer but it appears that both its product quality and customer service are both degraded. I won’t be buying its products again, and I hope that this information is useful to other potential customers.”
“I ordered sneakers back in June 2024 and have been emailing Sketchers for months now requesting my refund of $45.00 as I never received them. They emailed me stating they were lost and I would receive my refund immediately!! Still have not received anything! Is this any way to treat a customer? Waiting months for a refund is absurd! I want my money!”
“I am tripping wearing them and had my final fall and got hurt really bad while traveling can’t wear them any more they are to risky to wear I got bruises and smacked my head on concrete at airport”
“I bought a pair of Skechers for autumn for over 200 euros. I was hoping for good quality; they felt comfortable in the store. But after just one month, the sneakers started falling apart—I’ve never experienced such terrible quality.
And this is despite the fact that I only wore these sneakers for short walks to the office. I have other shoes for longer walks, and I weigh 85 kg, so my shoes usually last a long time. I might expect this from shoes in the 20-30 euro range, but not at this price.
In addition to the poor quality of the interior materials, these sneakers offer no water protection whatsoever—just walking on wet asphalt, even without puddles, is enough to get my feet wet.
I’ll never buy this brand again.”
“We went shopping in store 7301 mcAllen Texas, 4:16 PM street address. My wife was buying some pants. I was going up to the car and wait for her and the sign says free popcorn so I asked the lady if I could have some popcorn and basically she said not until you get ready to leave and purchase something, so needless to say I left”
“Terrible shoes, the "memory foam" didn't last a week before so uncomfortable I had to purchase inserts just to wear them. About 2 months of normal wear and shoe has basically fallen apart. I didnt keep receipt as shoes normally last longer than this. Store would not help, Web support would not help. DO NOT PURCHASE SKETCHERS SHOES THEY DO NOT LAST”
“This company sells different substandard material in guise of sale ! All gym tights I bought on sale got loosened up and those I bought on full price remained ok ! In addition their store manager keeps mumb n is non reactive to complaints ! Bad experience at sector 17 store Chandigarh”
“ive bought several pairs of thongs in the last few years but the latest pair have broken yet again in about 7 months $100 thongs! very dissapointing seems like they are poorly made or did i get the lemons”
“Wow! Within a week my slip ons started to fall apart! I contacted Shechers with no help. Now 3 months in the soles are separating. Comfortable yes, convenient yes quality incredible poor. I tried to upload foto. Would not take.”
“The heel of laced golf shoes breaking up in less than 1 year. Received a coupon to purchase a replacement pair. Decided on slip-ins figuring the design surely has a more robust and durable heel construction. Was I wrong!!!!! After 3 months of golf, the heel is completely torn up from the friction of slip in and out. This is a $200 shoe!! I declined a 30% coupon because I have lost faith in the brand.”
“Have been a Great Skecher’s customer, over a dozen pair, bought a $150 pair back yesterday to Scottsdale store, worn briefly just once , they refused to accept the return , even though they met the “return policy “ of 45 days. Today they replied saying they were “gutted” by my review, but didn’t offer to do anything .. just called them again , giving them another chance to do the “right thing”, No Way.. these guys are BAD, they’re UNTRUTHFUL about their return policy at their Scottsdale store & I’m CANCELLING MY SKECHER’S MEMBERSHIP, their Word cannot be Trusted.”
“very bad experience with there product and after sale service...work shoe sole came off in 3 months (using 2 days a week). customer service offers online coupon when you try to buy same thing online is $130. now have to spending twice the original purchase price...my advice please stay away from companies like this "”
“My shoes were the wrong size so I sent them back for a refund as per their instructions and using their delivery label (I was too far away to be able to exchange) and the tracking showed it was delivered to them and 3 weeks later no refund, then I contacted them and they said it was 'under investigation'. Wouldn't let me speak to a manager, wouldn't provide me with any further information. Still out of pocket, will never buy skechers again!”
“I have fell twice in my skechers both times going to doctors appointments in the hallway there was nothing in my way or on the floor the second fall took me to the emergency room messed up my knee so disappointed they where my favorite shoes and I brought two pair tie ups and slip ons the letting know becareful”
