“Brand new sneakers that I bought a while back so I would have them when my current pair ran out which I knew was coming up soon. Put them on today for the first time ready to go to the gym and as soon as I started walking in them the bottoms fell apart. I am trying to glue them together with shoe glue but they were like $100 shoes. Very unhappy . I have tried uploading photos multiple times but it says we could not upload one of your files please try again or contact support. I don't see support. I've tried multiple times and I had six different pictures and not one would upload”
“My physiotherapist advised me to buy these. How wrong he was. I bought bobs sport hands free and wish I hadn’t bothered. They nip my feet and are not suitable for women with even small bunions.”
“Great products, lousy retailer!
1. You can't check a local Skechers shop's stock online.
2. If your local shop has not got the product they won't order it for you.
3. You can't order a product to be picked up from the shop.
4. Ordering using 'normal' post means you will not get any tracking info, just '2-7 days delivery'.
5. No explanations (that I could find) of what all the different technologies mean and are supposed do.
6. You can register that you want to know when a currently out-of-stock size has come back into stock. I did that, it turned out the range was discontinued and they couldn't be bothered to send an email advising me of that.”
“New slip in shoes purchased in Lisbon while on holiday. I wore them in the rain the next day and slipped as the soles had no traction. 3 cracked ribs and about 6 weeks of pain, so far.
I live in Ireland but my formal complaint was handle by an automated email from the UK!
What has the UK got to do with EU citizens?”
“I have always liked Sketchers until my order arrived today. I ordered 2 pair of slip ins hands free. They arrived today, no shipping, but $115 each plus tax. Both pairs have tie laces. I called customer service, and she said you tie them once and they stay tied. The picture also showed no tie bow. Way too pricey for supposed slip ins. Joke!!”
“I bought a pair of slip on Skecher shoes and went for a short trial walk and came home with sore heels, one of them bleeding.
I am very disappointed because there is no chance of exchanging them, as I wanted, because I had actually worn them.
These shoes were obviously not fit for purpose.
Not for everyone.”
“I loved the sketchers slip on canvas bobs,no laces to tie up.so decided to get new ones as my old ones were now falling apart. unfortunately they have changed the design, but i thought I would still get three different colours as they were super comfy before .how very wrong was I. For some reason the size 5 is more of a 6 .the laces are not elasticated just short and knotted ar the end so they are baggy and rub as you walk .I only had them on around the house for 5 minutes .had to take them off .awfull designe and not at all comfy . Havnt got the recipe and left it to long to exchange as I brought them in January ready for spring . Really disappointed and wasted alot of money .why change a perfect design?”
“It was very disappointing to see that Skechers does not have size 5 or 6 for men. Hearing this from store I feel company has not it's survey properly. Adults can also have have shorter feet how will they cater to such customers if their size starts from 7" in men's section.....??”
“Tayla at the Port Charlotte, FL store #00914 went way above and beyond in helping me get two pairs of Arch Fit Slip In shoes. The only store that had one of the pairs was in Orlando, FL so she explained that I could come into her store and make the purchase and she would then have the Orlando store ship it to my house. So I went and saw her and she took excellent care of me. A true caring customer service individual. She is a keeper!”
“The soles separated from the shoe except at the front.
When I want to use it as a shoe, I tie a rope to keep the pieces together.
When I want to use it as a slipper, I tie the sole to my ankle, across my foot, and I gave a slipper!
A shoe/slipper combo! What an idea!!”
“The upper part of these work boots peeled and then the souls fell apart from the uppers. I called and all I got was the run around sent pictures and got more run around ,again the worst shoes I've ever bought and this company does not back their shoes .Never again , don't waste your money on Skechers shoes”
“Go to Skechers outlet to buy shoes. Was told spring sale promotion going on and second pair was 50% off only to find out one of the pairs we chose were excluded from the sale. Felt like classic bait and switch scenario.”
“My golf shoe lining wore out in both heals after 14 months. Sent all pictures and sr no and they said too bad. Wore out way too early and the nubs on the bottom wore down too.
Will not buy sketchers again the service was insulting. They gave no reason I could not return in 2 years warranty claim.”
