Smith Corona Reviews

Name: Smith Corona
Rating: 4.71

4.7 Rating 1,762 Reviews

93 %

of reviewers recommend Smith Corona

4.7

Based on 1,762 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

2164265551

Email:

kam@smithcorona.com

Location:

3830 Kelley Ave
44129

Smith Corona 5 star review on 17th October 2024

Anonymous

Anonymous // 01/01/2019

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“We did not receive the order but UPS is saying that I signed for it , we did not get any product, even though it says we did on November 24th.”

Helpful Report

Posted 3 years ago

Hi Andrew! It sounds like UPS delivered this to the wrong address. If you could please contact support@smithcorona.com we will make sure you are taken care of.

Posted 2 years ago

“Placed order on line (P5329 Oct 27, 2021). No indication item was not in stock or when it might ship. Got email confirmation right away stating order received and I would get another email when order shipped. Again no indication that item not in stock and that a ship date not known. Like most businesses in this situation, I assumed that order would be shipping shortly since nothing was said to the contrary. Nope. Not a word after several weeks. I went to my account for information. NADA other than order was recieved. I sent email message (thru site) asking what was up. NADA again after several days! Finally, I did a chat with a very helpful fellow (wish I could remember name) who quickly found out there was no stock and a shipping date not available. Pretty poor customer interaction right up to that point! I had to initiate everything. Wasted my time!!! Chat fella offered to send labels with "freezer adhesive" that were in stock. I asked, and he confirmed, they would work fine in my company's situation. So .... lots of wasted effort on my part. If SC had simply said something like "no stock, shipping Jan 1" I would have placed order anyway. Now, I've had to spend even more time writing this when all I should have had to do was click 5 stars and be done with it. Chat experience only thing that saved it for a 1 star review.”

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Posted 3 years ago

“Easy to use website with supreme customer service. I contacted them for a tax-exempt status before my first order and they quick to get back so I could get the order in.”

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Posted 3 years ago

“Easy website to use.”

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Posted 3 years ago

“Nice website. Called re an order - superb customer service!”

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Posted 3 years ago

“1st time buyer, very happy with the labels and they arrived fast. Good Job!”

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Posted 3 years ago

“Regular customer of Smith Corona - always very satisfied with their products & service.”

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Posted 3 years ago

“Very poor service. Ordered labels. Did not get any confirmation email. After weeks, I am still waiting for labels. Called a few times. Bad company to order labels from.”

Helpful Report

Posted 3 years ago

Hello Vanil. I am very sorry that it took us an extended amount of time to fulfill your order. The particular label you bought from us is one that we had a hard time procuring the raw materials for. If you are interested, I would be more than happy to send you a free case of labels on us. Just email kam@smithcorona.com and we can hash out the details.

Posted 3 years ago

“Site Easy to navigate and excellent price on item.”

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Posted 3 years ago

“Good product and very fast delivery.”

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Posted 3 years ago

“We have not used them yet, but they do seem thinner than the labels we normally get”

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Posted 3 years ago

“Easy ordering and very fast delivery.”

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Posted 3 years ago

“Great customer service! I was unsure of which label I needed due to a certain adhesive requirement, but Julia, that assisted me via online chat, was very knowledgeable about her products and the specifications of other vendors.”

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Posted 3 years ago

“Ordering off the website was very easy and quick. We picked up our order since we are local and had no problems. Pricing was competitive with other suppliers I use.”

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Posted 3 years ago

“really great labels and fast shipping”

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Posted 3 years ago

“Unusable, can barely read the print and our barcode scan gun cannot read the barcode. For it’s intended use, these labels are worthless. The photo I took were of two separate label companies’ labels, I don’t think I need to tell you which ones belong to Smith’s corona…”

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Posted 3 years ago

“Good quality”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Our first time experience, labels are ok little light paper but serving the purpose, will order more in next day or two than will be able to decide how it goes.”

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Posted 3 years ago

“Just what I needed.”

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Posted 3 years ago

Smith Corona is rated 4.7 based on 1,762 reviews