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Smith Corona Reviews

4.7 Rating 1,762 Reviews
93 %
of reviewers recommend Smith Corona
4.7
Based on 1,762 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Smith Corona Reviews
Visit Website

Phone:

2164265551

Email:

kam@smithcorona.com

Location:

3830 Kelley Ave
44129

I have been disappointed in the last order. I placed the order in early September and it just shipped on Friday October 13th. I reached out to customer service towards the end of September to check on the status and was told there was a delay. That is fine - but what I am disappointed in is that I had to reach out to find that out. It was not communicated to me at the time of the order or within 2 weeks after the order by anyone from the company. I only found out because I emailed myself to check status. In the meantime - I had to place an order with another company because we were in need of the product to keep our business running. This is poor service and I don't know that I will be placing future orders with this company as this has now happened twice. Megan
Helpful Report
Posted 1 year ago
Ordered on Tuesday... delivered LTL by Thursday. Love this company!
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Posted 1 year ago
I had ordered shipping labels from another company for years. I decided to shop around and found Smith Corona's website. It was easy to use to find the correct label, order it and pay. The labels were a bit less expensive than I had been paying. The order arrived 2 days later. I will continue to order from Smith Corona.
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Posted 1 year ago
Excellent customer service. Reasonable prices and fast shipping.
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Posted 1 year ago
Excellent communication, fast shipping.
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Posted 1 year ago
Smith Corona has provided labels and ribbons for our Inventory and Production needs. They have proven reliable for over 3 years. Stephen Kam is very knowledgeable and helpful.
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Posted 1 year ago
Great products and pricing but shipping times are frustratingly slow. Their website indicates most orders shipped the same day ('Generally, orders received by 4:00 pm EST (Monday - Friday) often ship the same business day') but it took 5 days to ship my order. Other than the slow shipping they have a fantastic product.
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Posted 1 year ago
I had an issue with some labels that were not the right ones for our printer. The problem was resolved ASAP. Very happy!
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Posted 1 year ago
Almost 4 weeks and haven’t received my labels Come on and u want review Let see -10 Call to see where is my order after weeks and oh sorry we process soon No let’s change that to -100
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Posted 1 year ago
People were helpful, pricing could be better.
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Posted 1 year ago
I called to verify the order status and was informed it would ship on the day of my call, with an expected arrival by next Monday. This is a 4 business day delivery period, despite Daylight usually taking only 3. The order was dispatched 2 days later than promised and while it will arrive on Monday, it should have been delivered by today, Friday. The representative was aware of the delayed shipment.
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Posted 1 year ago
It is a good think to be able to pull up the order history and be able to selectively choose what to reorder. It makes my job much easier. Thanks.
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Posted 1 year ago
Easy and quick place to order products. Will use again.
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Posted 1 year ago
Easy to order and quick to receive! Thank you! Just one comment, I wasting l-2 labels because they are dirty on the outside. Other than that everything was perfect!
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Posted 1 year ago
Labels seem to be good quality and shipping was fast.
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Posted 1 year ago
Easy ordering experience.
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Posted 1 year ago
Stephen Kam was great! Informative, kind, helped me understand exactly what I need.
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Posted 1 year ago
They were very helpful
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Posted 1 year ago
Your company was able to expedite our purchase to us in a very quick way! Thanks for being so understanding
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Posted 1 year ago
Great Service!
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Posted 1 year ago
Smith Corona is rated 4.7 based on 1,762 reviews