Smith Corona Reviews

Name: Smith Corona
Rating: 4.71

4.7 Rating 1,765 Reviews

93 %

of reviewers recommend Smith Corona

4.7

Based on 1,765 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

2164265551

Email:

kam@smithcorona.com

Location:

3830 Kelley Ave
44129

Smith Corona 5 star review on 17th October 2024

Anonymous

Anonymous // 01/01/2019

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“The service provided by the seller has consistently demonstrated a lack of expediency, particularly with regard to shipping. Despite orders being placed up to two weeks in advance, shipping times remain unduly extended, and communication from the seller is notably absent. It is respectfully suggested that the seller should take steps to improve the efficiency of its shipping processes and enhance its customer service by providing timely updates on the status of orders. We have been a returning customer since last year but the service has been consistently poor. I am considering finding a replacement for obtaining this item. I always give feedback, but I am still experiencing the same issues and poor treatment. I am unsure if my feedback is being taken into consideration to improve service.”

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Posted 1 year ago

“Great customer service. Quick order turnaround. No issues with the product.”

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Posted 1 year ago

“Very helpful and quick to respond.”

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Posted 1 year ago

“I have been disappointed in the last order. I placed the order in early September and it just shipped on Friday October 13th. I reached out to customer service towards the end of September to check on the status and was told there was a delay. That is fine - but what I am disappointed in is that I had to reach out to find that out. It was not communicated to me at the time of the order or within 2 weeks after the order by anyone from the company. I only found out because I emailed myself to check status. In the meantime - I had to place an order with another company because we were in need of the product to keep our business running. This is poor service and I don't know that I will be placing future orders with this company as this has now happened twice. Megan”

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Posted 1 year ago

“Ordered on Tuesday... delivered LTL by Thursday. Love this company!”

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Posted 1 year ago

“I had ordered shipping labels from another company for years. I decided to shop around and found Smith Corona's website. It was easy to use to find the correct label, order it and pay. The labels were a bit less expensive than I had been paying. The order arrived 2 days later. I will continue to order from Smith Corona.”

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Posted 1 year ago

“Excellent customer service. Reasonable prices and fast shipping.”

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Posted 1 year ago

“Excellent communication, fast shipping.”

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Posted 1 year ago

“Smith Corona has provided labels and ribbons for our Inventory and Production needs. They have proven reliable for over 3 years. Stephen Kam is very knowledgeable and helpful.”

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Posted 1 year ago

“Great products and pricing but shipping times are frustratingly slow. Their website indicates most orders shipped the same day ('Generally, orders received by 4:00 pm EST (Monday - Friday) often ship the same business day') but it took 5 days to ship my order. Other than the slow shipping they have a fantastic product.”

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Posted 1 year ago

“I had an issue with some labels that were not the right ones for our printer. The problem was resolved ASAP. Very happy!”

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Posted 1 year ago

“Almost 4 weeks and haven’t received my labels Come on and u want review Let see -10 Call to see where is my order after weeks and oh sorry we process soon No let’s change that to -100”

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Posted 1 year ago

“People were helpful, pricing could be better.”

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Posted 1 year ago

“I called to verify the order status and was informed it would ship on the day of my call, with an expected arrival by next Monday. This is a 4 business day delivery period, despite Daylight usually taking only 3. The order was dispatched 2 days later than promised and while it will arrive on Monday, it should have been delivered by today, Friday. The representative was aware of the delayed shipment.”

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Posted 1 year ago

“It is a good think to be able to pull up the order history and be able to selectively choose what to reorder. It makes my job much easier. Thanks.”

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Posted 1 year ago

“Easy and quick place to order products. Will use again.”

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Posted 1 year ago

“Easy to order and quick to receive! Thank you! Just one comment, I wasting l-2 labels because they are dirty on the outside. Other than that everything was perfect!”

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Posted 1 year ago

“Labels seem to be good quality and shipping was fast.”

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Posted 1 year ago

“Easy ordering experience.”

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Posted 1 year ago

“Stephen Kam was great! Informative, kind, helped me understand exactly what I need.”

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Posted 1 year ago

Smith Corona is rated 4.7 based on 1,765 reviews