Soufeel Reviews

Name: Soufeel
Rating: 3.70

3.7 Rating 847 Reviews

68 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.7

Based on 847 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Soufeel 5 star review on 20th January 2025

Sara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Photo and personalised message engraved dog tag necklace, I was amazed at how good they were, the engraved photos looked amazing, the message was exactly what I had asked for and the chain was a good chunky one of good quality, I lost my husband 2 years ago, and thought my 2 eldest grandsons, who are young adults, would like a photo of their grandad, they were both blown away by them, they loved them as much as I did, thank you so much.”

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Posted 4 years ago

“Merchandise was fabulous and beautiful..”

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Posted 4 years ago

“My kids got their pets’ faces on their socks for Christmas. They took a little while to come in, but I ordered them quickly. The kids love them and say they are really comfortable. I would buy from Santa Socks again. Tip: Order a bigger size because the image distorts the more you stretch the socks.”

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Posted 4 years ago

“Came later than advertised but more disappointing was the quality - for sure not a clear image as advertised - id add an image but it’s not letting for me?”

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Posted 4 years ago

“Very responsive in answering you back, items were lovely, I would buy from soulfeel again, photos on the dog tags and the heart were lovely,”

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Posted 4 years ago

“Quality merchandise and speedy delivery, fair pricing, had a wonderful Christmas thanks to you. MERRY CHRISTMAS..”

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Posted 4 years ago

“Thank you vers much réaly Nice”

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Posted 4 years ago

“I love it”

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Posted 4 years ago

“The service and product was great! Came just in time for Christmas!”

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Posted 4 years ago

“Only good thing was it arrived 1 day before Xmas, didnt get what I thought I ordered very disappointed indeed, would not recommend at all.”

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Posted 4 years ago

“Just awful service and communication I do NOT recommend!!!!!!”

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Posted 4 years ago

“The delivery took awhile but it is well worth the wait. Customer service is great! Will definitely order from them again.”

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Posted 4 years ago

“The delivery took longer that it should, otherwise the lamp came more beautiful than I expected and it was worth the waiting.”

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Posted 4 years ago

“Perfect products. Great customer service :)”

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Posted 4 years ago

“Absolutely beautiful 😍 no words🥰💫”

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Posted 4 years ago

“Received the beautiful necklace l ordered, was a little late but on time for Christmas. Well presented in box and gift bag. I will definitely be shopping with Soulfree again. Yours sincerely Rebecca ó”

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Posted 4 years ago

“And I would give them 0 stars. When you place the order it says that the maximum is 7 days for it to arrive, I made my order on the 6th and today is 22, they play with people's time. Horrible.”

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Posted 4 years ago

“The diamond are of my niece and my parents thank you for being prompt and very helpful if I had a question about my order. Thanks again sharon wagner @ vicky emry”

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Posted 4 years ago

“I am happy with the necklace I purchased and how it was packaged. Tracy was great in customer support - very responsive to my emails.”

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Posted 4 years ago

“Scam company. They portray that they’re in New York City but my credit card got billed from Hong Kong. On the website they claim it takes 3 to 4 business days to process and create your order after 12 days I emailed them because I have not heard from them and they said it would still take 3 to 4 business days cause it has not been done. Fine I want to cancel my order and I want a full refund now I cannot get anybody from the scam company to call me back or give me a refund or cancel my order do not waste your time. Now I have to cancel through my bank and make a report on the BBB it’s a big waste my time for the scam company in Hong Kong. Do NOT ORDER from this company!!!!!!”

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Posted 4 years ago

Soufeel is rated 3.7 based on 847 reviews