Soufeel Reviews

Name: Soufeel
Rating: 3.70

3.7 Rating 847 Reviews

68 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.7

Based on 847 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Soufeel 5 star review on 20th January 2025

Sara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just amazing!”

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Posted 3 years ago

“Very happy as always”

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Posted 3 years ago

“Tracy was absolutely wonderful! I still haven’t received my package but she was very insightful on the situation. She deserves an ultimate raise for how kind she was.”

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Posted 3 years ago

“Products were exactly as listed! Great customer service too. Tracey was prompt and precise when helping me.”

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Posted 3 years ago

“Great product and price.very helpful customer service with constant support all the way through .”

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Posted 3 years ago

“great customer services . tracy was helping me through my issues with a product . they sent a completely new one .”

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Posted 3 years ago

“beautiful I loved the watch Thank you”

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Posted 3 years ago

“I ordered this for my dad as I thought a picture of all his children when he was I'll would bring him comfort. He was so happy and the quality and craftsmanship of it was amazing!! I would highly recommend this company. It does take a while but well worth the wait!!! Very happy!”

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Posted 3 years ago

“Customer Service was fast friendly and easy to deal with!”

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Posted 3 years ago

“It’s been a month since I ordered and the customer service is really poor! I thought the website is a scum.”

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Posted 3 years ago

“I emailed them about my order and they gave back an email within less than 24 hours. The delivery was okay - due to a busy time I order (as it is a custom website for gifts). Overall love the final product!!”

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Posted 3 years ago

“Love the products and the service!”

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Posted 3 years ago

“I had got my necklace with me and my son on it and eveydsy I see joy they do amazing work so friendly and understanding if u need anything HIGHLY RECOMMENDED”

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Posted 3 years ago

“Helped me a lot. The package arrived quickly.”

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Posted 3 years ago

“I needed help with an order and they gave me the help I needed right away.”

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Posted 3 years ago

“Got back quickly.”

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Posted 3 years ago

“Item took almost 2 months to send when the average time is 18 days. When I tried to contact customer service they took over a week to get back to me and said they would update my shipping information but then did not get back to me for another week. The communication was confusing and the shipping process was distressing.”

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Posted 3 years ago

“SOUFEEL is the best online shop and the quality is perfect, the supporters too !”

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Posted 3 years ago

“I love the product❤️”

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Posted 3 years ago

“Yes it does! And any issue will always solve problems:)”

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Posted 3 years ago

Soufeel is rated 3.7 based on 847 reviews