Sweater Chalet Reviews

Name: Sweater Chalet
Address: 4344 Latin Ln, Columbus
Rating: 4.75

4.8 Rating 409 Reviews

93 %

of reviewers recommend Sweater Chalet

Company Reviews

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Metrics

4.8

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

6146848401

Email:

sales@sweaterchalet.com

Location:

4344 Latin Ln
Columbus
43220

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and excellent service had my order within a week from order to receipt. Have ordered in the past and will order again from Sweater Chalet.”

Helpful Report

Posted 5 years ago

“We ordered some Dachstien mittens, a house favorite, here. The pair just didn’t fit properly-I think it was an anomaly-and when I sent a note explaining the problem and requested a return label, I got an immediate reply from Rick and Adrienne, including a label and invitation to send the hand measurements, should we order again. The service is terrific and they carry quality goods.”

Helpful Report

Posted 5 years ago

“The products are top quality and the service is excellent. I always know I will receive the best from the products I order and the great people at the company. It is a pleasure to do business with Sweater Chalet”

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Posted 5 years ago

“Their products are wonderful and the customer service is really the best and with such personal attention. I spread the word on social media to let other know.”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

“I purchased a pair of Varmfabrik Swedish mittens from Sweater Chalet. My hands get so cold in the winter, and these actually keep me warm without immobilizing my hands! The designs are just beautiful, too. I received a pair of these last Christmas from my husband, but somehow lost them in the spring. I can't tell you how much I'd loved them - it was truly a loss for me! For my birthday, they have been replaced, and I'm ALMOST excited for the cold weather to come again. . . . .”

Helpful Report

Posted 5 years ago

“Only two types of reviews I'd write: Very Poor or Very Good. I give Sweater Chalet 'Very Good' for the quality of their products, customer service and pricing. I purchased mittens in the past and they were as advertised and delivery was prompt. Customer service is excellent. Called and emailed with product questions which they answered to my satisfaction.”

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Posted 5 years ago

“Beautiful ! It was everything I expected to be!”

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Posted 5 years ago

“Excellent service my items were packed lovely and as always perfect product the quality is time everlasting I can not fault the product the price and the service”

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Posted 5 years ago

“After buying Mittens last year for my sister who has Raynards decease I decided to buy her the long socks this year. The results from wearing the mittens benefit her as I'm sure the socks will. The service was quick and the item was received within a matter of days. Thank you Sweater Chalet.”

Helpful Report

Posted 5 years ago

“This is the second time I have ordered from Sweater Chalet. I live in UK and on both occasions, items have been delivered really fast despite international shipping and the quality has been excellent. I have been really impressed.”

Helpful Report

Posted 5 years ago

“I bought some Dachstein mittens, a family fave from Sweater Chalet. They fit poorly, an anomaly for Dachstein. I described the problem and asked for a return label and Adrienne and Rick replied with a return label, almost immediately over the weekend. In addition, they suggested I take more detailed measurements of my hand and they would make sure my next order would be a good fit.”

Helpful Report

Posted 5 years ago

“I have woren Dachstein 2 ply socks with a liner sock on many hikes - no blisters with amazing comfort! Sweater Chalet is the place to buy them, great service at great prices.”

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Posted 5 years ago

“Came very quickly! The Öjbro Merino Wool Mittens are fantastic!”

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Posted 5 years ago

“Sweater Chalet is a wonderful small business that I will continue to support. My hands are warm for the first time in my adult life! The staff are extremely helpful and caring with their advice. Their products are top notch and delivery service is super fast.”

Helpful Report

Posted 5 years ago

“Great prompt service..my husband has raynauds’s and i bought him the swedish gloves sold by Sweater Chalet. According to him, this is the FIRST pair of gloves to keep his hands warm during the winter.!!”

Helpful Report

Posted 5 years ago

“These mittens allowed me to survive the polar vortex of 2019! Although I expected them to be softer, I truly need them to keep my fingers warm because I have Raynaulds. And they serve that purpose well.”

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Posted 5 years ago

“the 4 ply mittens are great, use them as my insulating layer inside my gortex shell mittens for my Winter Mountaineering trips, extremely warm, especially on "summit days" where temps could be minus 20 plus winds into the 50 plus mph range. Al;so love the 3 ply socks !”

Helpful Report

Posted 5 years ago

“Ordered some Dachstein neon colored mitts. The mitts are, of course, of a superb quality and the boiled wool apparently thick and durable but the customer service of Sweater Chalet is of a elite caliber within today's marketplace. Initially had a size issue with the order, they handled it superfast and very personably. Clearly, they operate with the attitude of no problems, only solutions. Very much appreciate this company.”

Helpful Report

Posted 5 years ago

“Good communication, quick shipping and the warmest and most beautiful mittens ever!”

Helpful Report

Posted 5 years ago

Sweater Chalet is rated 4.8 based on 409 reviews