Sweater Chalet Reviews

4.8 Rating 409 Reviews

93 %

of reviewers recommend Sweater Chalet

Company Reviews

Questions

Metrics

4.8

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Delivery

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Customer Service

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How quickly does Sweater Chalet resolve customer queries?

Helpful Report

(3 years ago)

Greater than 43% of reviewers feedback is Sweater Chalet resolves customer queries within an hour.

Helpful Report

(3 years ago)

83.33%

Industry Average

“ Excellent customer service and timely shipping of products. Excellent details of products listed on website. And, the wool items I ordered are most excellent. ”

- Jody Weiler

“ The size 6 mittens I received are not snug they are a little big and therefore, not as warm as I had expected! If I chose a size 5 do you think it would keep my hands warmer? I received good service and would like to keep buying your products. ”

- Palma Stabile

“ Excellent! Top quality products and service. Thanks, Sweater Chalet! ”

- Robin Hurt

Sweater Chalet Reviews

Customer Service - Good