takealot Reviews

Name: takealot
Rating: 2.55

2.6 Rating 563 Reviews

38 %

of reviewers recommend takealot

Company Reviews

Questions

Metrics

2.6

Based on 563 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how takealot made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Honestly best online store in South Africa !! I live in a rural town(Knysna) and can expect a reliable delivery within the time specified. The other day I bought a product(screen protector) and it cracked for no reason after one day and I emailed Takealot and received a reply within the hour saying they are sending my replacement. Amazing Company 10/10.”

Helpful Report

Posted 6 years ago

“Easy to use and always deliver as promised”

Helpful Report

Posted 6 years ago

“They deliver so quickly, their prices are so reasonable and their costumer service is brilliant and helpful”

Helpful Report

Posted 6 years ago

“Excellent products. Wide range to choose from. Delivery time is fast and efficient.”

Helpful Report

Posted 6 years ago

“They always deliver on time never disappoint”

Helpful Report

Posted 6 years ago

“Very happy”

Helpful Report

Posted 6 years ago

“Service & quality excellent”

Helpful Report

Posted 6 years ago

“Excellent prices on most items. However, their perfumes are "Parallel Import" and is not legit.”

Helpful Report

Posted 6 years ago

“customer support online fast service excellent products site easy to maneuve”

Helpful Report

Posted 6 years ago

“Excellent customer service and product delivery times. Best online shop in South Africa!”

Helpful Report

Posted 6 years ago

“Excelent service”

Helpful Report

Posted 6 years ago

“Lol I bought a bag snaske skin bag I wanted to send it back because it was too scary but later decided not to. Did I make a mistake? Hell to the no Thw quality is too awesome.”

Helpful Report

Posted 6 years ago

“Great service and customer support.”

Helpful Report

Posted 6 years ago

“Quality products and good delivery services.”

Helpful Report

Posted 6 years ago

“Happy with the Nike takkie purchased and was delivered within 2 days”

Helpful Report

Posted 6 years ago

“received good timeously”

Helpful Report

Posted 6 years ago

“quick and easy... right product all the time”

Helpful Report

Posted 6 years ago

“Their service is impeccable and quality of product excellent. I will definitely use them again.”

Helpful Report

Posted 6 years ago

“My favourite shop to spoil myself and the family and prices are reasonable and the discounts thank you so much.”

Helpful Report

Posted 6 years ago

“Efficient service and great quality.”

Helpful Report

Posted 6 years ago

takealot is rated 2.6 based on 563 reviews