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thredUP Reviews

1.6 Rating 123 Reviews
13 %
of reviewers recommend thredUP
1.6
Based on 123 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 47%
Customer Service
Communication Channels
Email, Live Chat
Returns & Refunds
Returns Process
Could Be Better
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How is ThredUP returns process?
(1 week ago)
Greater than 92% of reviewers feedback is ThredUP returns process could be better.
(1 week ago)
F

Returns - Difficult

14.29%
Industry Average
Don’t buy anything here. Clothes are dirty and stinks!! Obviously not returns are valid for this…
- Anonymous
Don't buy from this site--they only give you credit, not refunds, for returns. I sent back two returns this month to thredUP. When you submit the return, thredUP asks you to choose whether the refund was to go to your credit card (and get charged return shipping) or to be given to you as credit. I selected refund but they gave me credit instead.
- Anonymous