Ubisoft Reviews

Name: Ubisoft
Rating: 1.11

1.1 Rating 354 Reviews

2 %

of reviewers recommend Ubisoft

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1.1

Based on 354 reviews

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Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst ever”

Helpful Report

Posted 9 months ago

“You guys can’t get anything right for avatar frontiers of Pandora, we pay for skins that you don’t even give us you give it to us on one save and that’s about it. You don’t issue a refund and you don’t even issue any condolences or emails apologizing for the inconvenience. You have us wait six months, just to fix it. You come out with a DLC that doesn’t even work. The hairstyles don’t even work anymore. My character is stuck on one single hairstyle and it can’t be changed. And to add insult to injury, you don’t tell us anything or notify us of anything, you leave us in the dark continuously on any say on any matter. You take our money but we paid for those skins months ago and you have the audacity to convince people to continue to pay for a game that you irresponsibly cannot handle. You guys can’t handle a game this big, you just can’t. It’s great graphics and great gameplay but you somehow flopped on everything else.”

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Posted 9 months ago

“So I was playing cod and I'm saving money up and Ubisoft decided to charge my card on the r6 membership I bought just out of the blue and I cant refund because I don't know the password to my Ubisoft acc that acc is like 5 years old and I don't have the acc on my phone so I lost 10$ to pure junk thank you for taking my money and throwing it in a toilet ubisoft and getting money is hard and I needed that 10$”

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Posted 9 months ago

“Purchased some of the dlc in skull and bones. It did not show up, reached out to support, they gave me instructions that i followed and there was no follow up. The site says my case is "in progress, but i have not gotten a single reply to any message i have sent.”

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Posted 9 months ago

“you suck ubisoft I want to play uno”

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Posted 9 months ago

“Horrible servers, horrible patches, horrible all around”

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Posted 9 months ago

“I lost access to my email so I can’t get in so I have submitted at least a hundred help request and never got an answer back from them so I don’t think they know how to help people!!!!!”

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Posted 9 months ago

“just need to change email attached to my account, it has taken 3+ weeks. They have not responded yet. Useless customer service, their phone number directs you online. The website has been completely useless, You can get all the same information from your xbox account/psn account.”

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Posted 9 months ago

“Trash ass charging 18 a month on top of paying for Xbox live is strait garbage. Yall have trashed the Xbox name . I hope Ubisoft sees how this affects ppl who already pay to play but your company makes things worse. Why don’t you find somthing else to do!”

Helpful Report

Posted 9 months ago

“Their customer service is a joke. I purchased a game from steam, It wasn't loading. steam directed me to Ubisoft as it was their game and they should be able to handle any issues with it. The main issue was, I bought it on steam, and it was demanding a product key for ubisoft. So I made the help ticket and explained the situation. No less than SIX different customer service agents commented on it at various points throughout the day, all asking for screen shots. screen shot of your account name, screen shot of the receipt, screen shot of this folder. which all was fine, i understood. until the 3rd person asked for screen shots already provided, person number 4 repeating the question from the first response asking for more screen shots of the same things i've already given screen shots for. in the end it was literally SIX people asking for nothing but screen shots, until they said they couldn't help me and would "escalate" the ticket. at that point i just requested a refund from steam, I got it, then I sent Ubisoft the screen shot of that. Absolutely ATROCIOUS customer service.”

Helpful Report

Posted 9 months ago

“Ubisoft, the doctrine in game development that you follow right now will lead to bankrupcy. Gamers would like to have working games that are fun to play. I know I know, you have to make your billions of profit, and thats why you make the games annoying so people put money into it. Your reputation is gone since 10 years ago, and if you not choose to change yourself you will go under and that rightly so.”

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Posted 10 months ago

“Doesn’t focus on issues”

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Posted 10 months ago

“Doesn’t focus on issues”

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Posted 10 months ago

“WITH THEIR INNOCENT GAMES THEY ATTACK YOUNG KIDS NOW WITH A GAME WHERE APPARENTLY A BLACK IS REPRESENTING JAPAN NO MORE”

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Posted 10 months ago

“Go woke go broke”

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Posted 10 months ago

“I got banned for my Xbox updating mid match”

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Posted 10 months ago

“This company focuses more on social politics than making a good game. Same issue as many other game companies.”

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Posted 10 months ago

“Disrespecting Japanese”

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Posted 10 months ago

“Disrespecting Japanese culture”

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Posted 10 months ago

“The games.”

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Posted 10 months ago

Ubisoft is rated 1.1 based on 354 reviews