Ubisoft Reviews

Name: Ubisoft
Rating: 1.10

1.1 Rating 308 Reviews

2 %

of reviewers recommend Ubisoft

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1.1

Based on 308 reviews

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Delivery Methods	Courier
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Communication Channels	Live Chat, Email

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Ubisoft 1 star review on 5th October 2024

Star Trek: Bridge Crew - Red Squadron

Billy Batshit Men Fucker

Ubisoft 1 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

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“me : buys ac valhalla ubisoft : takes money and ubi points me : emails customer service... waits a WEEK Ubisoft : No Me : -80$ Genuinely despise this company now”

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Posted 4 years ago

“Please ask for help from Rockstar games or Activision because your games are the worst. All of them. I tried playing WD2 and Uninstaller it same day. Then I tried ghost recon thinking it would be better but your games are the worst. Olease do something about this. From a business perspective, you need to change your ways of doing things because you'll end up no longer operating.”

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Posted 4 years ago

“Company is actually putting their employees in real danger due to their trash reputation”

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Posted 4 years ago

“I wish to change email address linked to my account but in order to do so I need access to my old account. Hopeless. you couldn't make this stuff up. I would give them less than 1 star if I could.”

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Posted 4 years ago

“support team sucks / servers are always down ubisoft's support team doesn't help, they don't ever look into your case with depth, always just links a faq link that 100% doesn't resolve your issue their servers are also almost always down, don't need any explanation to that. people have also complained about their refund policy”

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Posted 4 years ago

“STAY AWAY FROM UBISOFT PRODUCTS, AS UBISOFT REFUSES TO ACKNOWLEDGE / TAKE RESPONSIBITY FOR GAME BREAKING BUGS. I purchased Assassins Creed Odyssey for PS4. The game started off good, but after a couple hours I ran into a game breaking bug. When trying to leave the first area I kept getting a message indicating that I can't leave Kephallonia until the game is fully installed (google can't leave Kephallonia and you'll see this is a common problem with no real fix). I've confirmed that my game is fully installed. I've contacted customer service at Ubisoft and they provide generic troubleshooting tips on how to resolve the issue (starting my PS4 in safe mode, rebuilding my database, etc.). I've attempted every "fix" they've recommended and requested that they provide me with a new copy or digital copy of the game since it is well out of the refund period from the store that I purchased it from. Ubisoft refuses to accept responsibility for this issue with their game or help in any meaningful way. Instead, their only recommendation is to have Sony or the vendor that I purchased the game from resolve the issue. Additionally, when booting the game up, a message more often than not comes up indicating that the disc is dirty or damaged, when the disc is in perfect condition (again, if you google this, you'll see this is a common bug with the game as well). This issue is resolved by shutting down the system numerous times and crossing your fingers that it works the next time. Great "fix".”

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Posted 4 years ago

“Tried to buy 8 games off the ustore 3 times but all failed to show in my library. Thanks to PayPal I got a refund but took for ever the one time I tried with my debit card ( thought it was a pay issue). In other words, use steam or origin or anything else apart from Unisoft.”

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Posted 4 years ago

“Ubisoft is the worst company at constructing a single player game. I’m working my way through Assassins Creed Odyssey, where I am a level 16 and the only quest I have that isn’t absurdly out of my league is recommended for level 17. You would think that this mission would be a little difficult but no, it’s so far impossible. The person I’m fighting in this quest attacks me very fast, all the time and for some reason I can’t dodge these attacks no matter what I do, meanwhile a single hit I take from this guy takes nearly half my health while when I hit him it takes around 0.5-1% of his health. All of this is happening while there are snakes all around the battlefield that for some reason only attack me. Ubisoft please balance your game a little, it’s extremely dull that a quest just one level above you is this difficult while most quest below your level feels almost too easy. Just a little balance would make the game more entertaining and intriguing.”

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Posted 4 years ago

“Ubisoft are absolutely awful at constructing a single player game. I’m working my way through Assassins Creed Odyssey, when the only quest I have that isn’t absurdly out of league for me is level 17, and I’m a level 16. This mission is still near impossible to complete. The guy I’m fighting is doing attacks I for some reason can’t dodge no matter what I do, and one hit from him brings me down to near half health, while my attacks take around the 0,5-1% of his health, meanwhile there are snakes all around the place that only sting me... It’s extremely limiting and dull that you can’t do a quest unless your level is higher than the quest itself, and in the case that a mission is one or two levels below you it sometimes feels almost too easy. Ubisoft please find some balance here and make your game just a little more entertaining and intriguing.”

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Posted 4 years ago

“Ubisoft sucks ass, nothing ever works with their crappy ass servers. Get ready for a headache whenever you see their logo.”

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Posted 4 years ago

“Absolutely the WORST tech support experience I have ever had. It took 5 days to get a response to my original question, at which point I received a scripted email that had nothing to do with my problem. I went through three more agents, all of which responded with nothing that had a remote application toward solving my problem. It was as if they never even read my comment. I was appalled. In the end, I resorted to doing my own research and found the answer to actually be pretty simple. Of course, to the thick skull imbeciles from Ubisoft support, clicking on "Verify Files" was too complicated for them.”

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Posted 4 years ago

“Extremely poor customer service, unable to assist with game that lost its saved data even though this happened twice and unable to offer any refund. Advisor wouldnt escalate the issue and ended the web chat mid conversation.”

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Posted 4 years ago

“Fix unity and its fkng bugs I literally can't with that sh*t”

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Posted 4 years ago

“I paid for season 2 of Ghost Recon Wildlands over a month ago. It never activated. I contacted customer and they told me what to do. That did not work. Contacted them again and tried another recommendation. That did not work. I contacted them again and was told to do the same thing they told me the first time. Either this is a scam in the hope that people will give up and not try to get their money back or their support team is the worst that I have ever encountered in the many years I have played games. Unfortunately, they do have some good games on their site.”

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Posted 4 years ago

“Just dance now and just dance any version MUST connect to there website to collect free unlimited songs it says I've achieved but it won't connect to there server. Can't progress in game, very disappointed kids and waste of money. If it actually worked would be good game but why do you have to become a member to get free songs I've earned??? Dodgy server. No help from company when asked just said fine delete account that you made on website.”

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Posted 4 years ago

“So me and my friends play the crew 2 everyday but lately it has been going downhill, so every time we are doing the New York race which is like 40 minutes long, whenever we’re at 80% it takes every one out of the race so it’s just 40 minutes of our day wasted.”

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Posted 4 years ago

“Honestly a great company of you're looking for some of the worst products and customer service in the business. They couldn't care less about any of their clientele.”

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Posted 4 years ago

“Er word niet genoeg aandacht besteed aan de mensen die de game spelen de toxic gedrag in rainbow is veel te fell als ik voor een game betaal verwacht ik dat ik niet ge team killed word voor 3/4 voor de wedstrijd of dat ze me kicken”

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Posted 4 years ago

“Automatic activation dont work. Dont expect to get to play the games you play. worst game launcher and worst website ive ever seen”

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Posted 4 years ago

“Highly recommend NEVER buying anything from Ubisoft. Their password unlock issues are nuts. And frankly, they do not seem to care.”

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Posted 4 years ago

Ubisoft is rated 1.1 based on 308 reviews