Wiggle Reviews

Name: Wiggle
Rating: 3.20

3.2 Rating 178 Reviews

55 %

of reviewers recommend Wiggle

Company Reviews

Questions

Metrics

3.2

Based on 178 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Write Your review

Tell us how Wiggle made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for a years worth of next day delivery which was suspended two weeks later. Rather than offer a 2-3 day service, I’m now waiting a week or so for standard delivery. Customer service not helpful at all- got a lecture on their fine print. The company isn’t terrible but they’ve got too big and no longer care, so in future I’ll be shopping with smaller companies who do”

Helpful Report

Posted 4 years ago

“2th of may I ordered a triatlon wetsuit to train my openwater swimming. Wiggle said it would deliver at or before the 14th of may. I tought it had to do something with COVID and was hopeful it would be there faster. It's now 18th of may and still no wetsuit. The order hasn't even been processed yet. It takes them 4-5 days to reply on your mails, so I don't expect a quick fix of the problem. Pricewise they are okay, but still you should not buy here anything..”

Helpful Report

Posted 4 years ago

“omg,returns,exchanges...how awful.i bought some knee pads which were to small using my parents paypal,to return an item you have to open an account,for which i had to use my parents email,no purchases come up on my history.i got £10 off for being a new customer.if i want a replacement im no longer a new customer and have to pay an extra £10 to exchange because they dont exchange.stupid stupid stupid system.even the live chat is unhelpful.i dont get it because they and chain reaction are the same,but chain reaction are great and easy,wiggle are not.i wouldnt bother using wiggle again,although i will use chainreaction...and im now stuck with a brand new pair of race face flanks that are to small..thanks wiggle.”

Helpful Report

Posted 5 years ago

Wiggle is rated 3.2 based on 178 reviews