Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Wish made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a set of pens. One was delivered.”

Helpful Report

Posted 3 years ago

“I Ordered in their website a Grundig electrical scooter and instead received Bicycle bag worth £2.50 . When I pointed out the error I was told that : Thanks for letting us know about this. I'm sorry to hear that the black bag received is not the electric scooter that you purchased. I see how this issue made you feel disappointed and I sincerely apologize for the frustration. After reviewing your order details, I was able to confirm that the store correctly fulfilled your order based on the variation that you selected. Variation size: Electric Scooter Hard Shell-High Quality, color: Black If you wish to proceed with a refund, we require that you return the item at your own cost. Please use the following link access the Wish Assistant and start the returns process: https://wish.com/customer-support-center?tid=5fbcfe9574722f86d379c75d&vid=5facd97efec51ca9d451d35d&should_enter_return_flow=true We apologize again for the confusion and hope we’re able to provide a much better experience with your next order. Carmelita Wish Customer Support It is truly UNBELIEVABLE!!!!!”

Helpful Report

Posted 3 years ago

“I've purchased an item at 2$. Wish.com billed me 139$ instead. I have cancelled immediately, Wish automatically refunded in store credits only. I've tried everything with their support for weeks, especially in the first two weeks, litteraly 100 of emails. They refused to refund me making fasle claims including telling me they already made the refund to "x" credit card, while I don't use a credit card... The purposely replied to me in spanish and even in german even tho all communication and settings are in english. They even claimed the refund period was over two days after the purchase. They also locked my account so that I cannot use the said store credits. Basically, they showed a fake price of 2$ at checkout, billed me 139$, locked my account, stole it, claimed terms of service, lied and messed with me througth the ordeal of communications. I have even told them about my health condition and how I can barely afford anything, they basically told me they don't care, they have absolutely no shame in stealing from people. They always claim it is terms of service, that the refund period is over, that there's nothing they can do. That's how they get you, they show you a pair of shoes, headphones, smart watches at ridiculous prices, then they get good reviews, but eventually, they steal from you. Don't think you are under some kind of protection, no one will revert payment once you bought a couple of items from Wish.com, they wait until you build an history of transactions with them, then any transaction becomes "legit" according to paypal, and perhaps even your credit card. They also claimed that to get my account back, I had to send proof of identidy like passport, income taxes report, bank statement copy, driver's license, etc. Why would they need me to prove that I am the same guy while they stole from me, and even though I ordered multiples times from them without changing any kind of information. You don't need to prove who you are to send them money, but when you cancel and order, you need to send them all your vital informations? Now, why would I send copies of those papers to ANY business? Especially a business who stole 139$, lied and made fun of me? Don't see them as an american based company, they are scammers who don't believe in people's rights and laws.”

Helpful Report

Posted 3 years ago

“Avoid this company Customer service never come back to me avoid”

Helpful Report

Posted 3 years ago

“Be very careful in buying something from Wish.com. Companies like these always have hidden statements in their transactions to swindle clients. Last year my wife ordered something from Wish.com and payed using her credit card. She just noticed that since then, for the last one year, she is being charged $3.79 on the 10th of every month and she doesn't know what it is. This is 2020 and companies still don't understand that this is not marketing but FRAUD!!! I just noticed that she was subscribed to Wish+ to be charged for $3.79 every month for nothing. From a marketing perspective, trapping customer into something like this without they knowing what they are getting into is an unethical practice.”

Helpful Report

Posted 3 years ago

“useless avoid at all costs NOT RECOMMENDED AT ALL”

Helpful Report

Posted 3 years ago

“They do NOT deliver what you order. No product, money gone.”

Helpful Report

Posted 3 years ago

“Wish is useless! Whatever you ordered, you definitely won’t get what the picture shows. You’ll wait for a couple months just to get something smaller than you expected, bigger than you expected, definitely worse quality than you expected and in general something you can’t even use. If you want to waste money you’d better burn it, it’s more fun!”

Helpful Report

Posted 3 years ago

“wrong item than shown on picture”

Helpful Report

Posted 3 years ago

“Wish customer care helpline number 07077164578..07077164578.. all problems order cencel amaunt refand online store app for Android iPhone”

Helpful Report

Posted 3 years ago

“Product was a ripoff of a Makita Drill. Will never buy from this site again”

Helpful Report

Posted 3 years ago

“Really poor quality of most products and awful customer service”

Helpful Report

Posted 3 years ago

“Never received product and its been 4 weeks. Support site us useless”

Helpful Report

Posted 3 years ago

“Should have read WISH reviews as now I have been taken as well. Not going to waste any more time pursuing my purchased item but this site needs shut down and owners prosecuted for stealing from all of us. All trusted sites like Amazon need to refuse WISH from being able to post any of their fake or misleading items that have shown so many negative reviews.”

Helpful Report

Posted 3 years ago

“Nothing is what it seems. Pictures are nothing like what you will receive. Garbage. Boots coming from China with no box..and not what was pictured and thought you were buying.”

Helpful Report

Posted 3 years ago

“DO NOT ORDER ANYTHING FROM THESE RATS NOT RECOMMENDED AT ALL”

Helpful Report

Posted 3 years ago

“This company is all a scam. They are stealing people's money and not sending the product that was ordered. Avoid ordered anything from these rat's 🐀 🐀 🐀. Save your hard earned money and your sanity.”

Helpful Report

Posted 3 years ago

“I had an order from Wish didn't come on shipping date. I tracked it said with covid it might take longer. Tracking every week same results then all a sudden its to late for a refund and didn't receive anything. Wish is a scam.”

Helpful Report

Posted 3 years ago

“I ordered what I thought was a diesel heater but received a cheap 12v heater that I could've purchased for under £10 This item cost me £30 with P&P. Total scam”

Helpful Report

Posted 3 years ago

“Refund of not available goods not done, scam parcel partners e.g. Sunyou. All parcels which start with SY are not delivered. Wish tracking shows that the goods arrived by plane in the destination country which I highly doubt and after that nothing happens anymore and you will never see your goods and most probably also will not be refunded. Customer service horrible!”

Helpful Report

Posted 3 years ago

Wish is rated 1.2 based on 3,682 reviews