Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wish is a joke. I don't recomend this company by any means. They are slooooooow. And they are based out of China. As if we need any more reasons not to shop there. I ordered my products a month ago and still don't have them. I will never buy from wish again”

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Posted 4 years ago

“You can't never get a hold of a live person at customer service which is wrong”

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Posted 4 years ago

“I ordered $116 worth of merchandise April 19th I have not received one item yet I will never order from you people again”

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Posted 4 years ago

“If you never received items from Wish, contact your credit card company and ask them to do a charge back on your purchase. Don't waste your time trying to deal with Wish. I did this and immediately received a credit on my Visa account for the entire purchase amount. Let the credit card company deal with contacting Wish!”

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Posted 4 years ago

“Ordered a Robot WALL E Model Building Blocks for my son on the 3rd May. I`ve payed £18 for the product and £9 for a faster delivery. The delivery date that was shown on the payment page was soon changed to a normal delayed delivery (obviously not worth £9). The date was changed again to 1st June which came and went. On 2nd of June the date was changed again to 16th June!! Obviously by changing the date they are not liable to refund as they are still in the delivery window ... People, these are purely tricking customers and getting away with it. Customer service does not exist as there is no way to contact a real person! I`ve shopped in the past from Wish with various issues but this was the last drop. Shop on Aliexpress, at least they tell you exactly how long you need to wait and always gets delivered early!! Thanks for nothing!”

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Posted 4 years ago

“This is a scam. I've ordered numerous items and have in most cases been waiting 3 months and have yet to receive a single item. The delivery dates keeps getting pushed forward. There is no possible way to contact these scam artists directly, I give them a minus "10". Do not, and I repeat, do not ever buy a thing from these crooks!”

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Posted 4 years ago

“I paid $21.75 for a face mask. Product was never received. WISH refunded $4 to me and closed my claim as RESOLVED. Do not buy from WISH. I would never ever buy anything else from WISH.”

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Posted 4 years ago

“I ordered vinyl truck hood stickers long time ago but until now i did not receive it's been two times they chnge the delivery date i ordered two of them red color but when i look the description one is color green”

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Posted 4 years ago

“I ordered toilet rolls and hand wash and was given the date of 28th April never received either. Luckily I paid buy PayPal. I then got another delivery date of 25 the may so I cancelled the order. I have a different view of customer services as I contacted them on their website and cancelled the order and got my refund within 2 days.”

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Posted 4 years ago

“Never experienced such a f**king irresponsible and customer befooling online shopping site ever.they just make fool of customers. Be aware and never ever do the mistake to order something from wish.actually my rating should be zero but as there is no option for zero i had to give 1. Hate the website and its team”

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Posted 4 years ago

“Total scam I don’t even write reviews but the company are frauds to the T haven’t got any of my orders from March we are in June lool”

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Posted 4 years ago

“I recently downloaded the wish app on my phone. They offered to sell me a mask for joining for 1 dollar just pay shipping then i ordered a 4 pack of hand sanatizer. Haven't received either of the 2 items. So its true Wish is a scam they get your money but you don't get your order”

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Posted 4 years ago

“Wish is a garbage scam that the Chinese pull. It has been over a month and now they claim that it is going to be another half a month. My order still has not left China. Also there is no way of canceling or speaking to anyone on the phone. This is another Chinese scam to look out for.”

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Posted 4 years ago

“Total scam. It’s been three months now and still not arrived. They don’t reply to emails. Will not be ordering again EVER.”

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Posted 4 years ago

“Minus 5 stars. Took $75.00 for absolutely no help for virus. Will not send me my order for masks, filters or gloves ordered over a month ago. Run fast and far MAJOR SCAM!”

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Posted 4 years ago

“I have made an order for nearly 200$ end of March i got the first shock after i paid they mentionned delivery expected 24th of May which was already too late. The date came and passed and they moved it to june 13th i ordered some items for my 7 montg baby and i am never going to use them as he grew up and passed the aged he needed the items. Not possible to cancel no refund if am nore than frustrated it is the worst shipping experience i had in my life”

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Posted 4 years ago

“Products are cheap. Don't buy jewelry. Jewelry is not as represented. You can get this quality from a box of cracker jacks. I am not exaggerating. Plastic like jewelry. Not good at all.”

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Posted 4 years ago

“Items not received. I’m not the only one. Will be initiating a class action suit, for everyone that has been scammed by the WISH fake company. We need to move this problem to the international legal arena and see where it leads. At least it will incur huge costs for WISH🤪”

Helpful Report

Posted 4 years ago

“I ordered a blood tester on 01-05-20, the delivery date was to be between the 8 to 15 May, this date came and went, when i complained the delivery date was moved to the 30-05-20, this date came and went, when i complained the delivery date was moved to 16-06-20, I have repeatedly asked for a refund, but no responce, very poor service”

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Posted 4 years ago

“I think it is a scam. I ordered elastic in early April. I received a email that the item shipped April 6th. The tracking information said OT would arrive April 20th. It did not arrive. Their customer service not told me if it did not arrive by May 20th, I could obtain a refund. On May 22nd and in the days subsequent the delivery dat moved from June to July. I started emailing customer service. In 10+ emails and filing for a refund on their website they claim until received I couldn’t cancel - only refunds. My credit card refunded the April charge. Also Wish retains your credit card without asking permission.”

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Posted 4 years ago

Wish is rated 1.2 based on 3,682 reviews