Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The worst , horrible, company purely scam, do not buy at WiSh they just take tour money and the merchandise never arrive. Scam”

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Posted 4 years ago

“wish.com is a Chinese company takes your money and never receive product impossible to get your money”

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Posted 4 years ago

“it is taken forever to receive my product. they keep changing the date of arrival. SCAMMERS”

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Posted 4 years ago

“I have two major complaints about wish. 1. It never delivers items on time.NEVER!!! It does not get delayed by few days...but it delays the item delivery by months. And it happened with me that I never got certain items I order. This is so frustrating. 2. If you happen to order items on promotional price then few days later that order will definitely get cancelled for the same pathetic reason like "Unfortunately, the purchase was not processed on time, and therefore you cannot receive this product at such a price. We returned your payment. A refund will appear in your account after a few days." This will always happen with you even if you got the chance to place an order on-time. This happened with me multiple times now. So I kind of learnt their non professional strategy. Sorry for my language but I am so frustrated at WISH right now. I will never ever going to waste my money on the pathetic website like WISH.”

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Posted 4 years ago

“I knew it was cheap but I expected to get something but...no products...no response. Terrible company. Thank goodness I only lost $8.00 but still it isn't good.”

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Posted 4 years ago

“delivery foreseen 07/06 , wil now be a month later06/07 / NO SERVICE”

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Posted 4 years ago

“I placed an order for solar lighting for the garden. My account was deducted but the item never arrived. Wish never sent me an email confirming my order yet they say they can't check it without an order number. Funny how they managed to take my payment easily enough. What a scam.”

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Posted 4 years ago

“I, it seems like many others am still waiting on my order, every time my due date passes it adds on another due date , checked today for an order that was suppose to be here yesterday now has moved to the 22nd can't even get decent tracking info, looks like it's saying is still in China. This is the 4th time my delivery date has been moved up. I placed my order on April,24th. I emailed and asked for a refund but they claimed the order has been shipped, B*******! I'm guessing after the 22nd the date will be moved up again. I will never, ever order from them again. My friends ask me about ordering from them. I advise them do not do it. Stick to Amazon and the United States. Good luck everyone. but I'm taking legal action, this is just wrong. I just want my money refunded.”

Helpful Report

Posted 4 years ago

“Was charged for something ($150) that I never ordered. I went back to them asking for a refund. They said they would put a credit on their books. I don't order much of anything from them and I would be out the money for months, if not years. I went back to my bank charge account and they could not even get it resolved for me. I then went to try to use a small amount from the credit and they told me they won't sell me anymore. Meanwhile I am out the money. This firm is a big rip off.”

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Posted 4 years ago

“I ordered items 2 months ago from Wish, Items were paid using PayPal account. I never received items, sent email to customer service, never heard back from them. Will never order anything else from them. RIP off.”

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Posted 4 years ago

“Bought a Seiko automatic watch ,goes when it wants ,stops when it wants and hands wizz round when they want . Bought 2 large shirts ,one arrived it's about a small medium. Promised a free gift of headphones never arrived . I will never ever buy anything from Wish again. The old saying " if it sounds too good to be true etc etc”

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Posted 4 years ago

“Ordered 25th May. Delivery date keeps being changed. Seems product is still in China.”

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Posted 4 years ago

“I have bean waiting thee times past my deluvery date and cannot get my money back. This place used to be good now it is horrible.”

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Posted 4 years ago

“Do Not Use!”

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Posted 4 years ago

“Stay away from this company! They run a business like scammers: - do not deliver the items, purchased through their website - zero customer support, loop robot instead, even they haven't an email address - items can not be canceled, and money paid will not be returned back - made up fake tracking numbers.”

Helpful Report

Posted 4 years ago

“I've been very satisfied with my purchased. I've mostly bought things like phone chargers, kitchen stuff like canisters, storage boxes, slippers, etc. and have been very happy with the quality given the very cheap prices. It does take 3-4 weeks to deliver. I also always look at ratings and reviews to make sure other users have liked the item. If the item doesn't arrive on time (has happened on some occasions) or is not up to the quality, Wish customer support has always refunded the money. The first time i used wish i didn’t know whether to trust so i decided to pay the least possible with this code: ( yltwdyp ), till 50% off on total cart.”

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Posted 4 years ago

“Items ordered are past delivery time. Wish just keeps adding more time and claiming " it's within the delivery window". They do that so you can't get a refund. I'll stick with Amazon in future.”

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Posted 4 years ago

“SCAMMERS!!! They never send you the product. They send you FAKE tracking information of someone else's package. UPS looked into the matter with me and said they sent you tracking info of an item that was not yours. A possible hack of some sort. There was never a package. They are helping me file a case against them. The Customer service is also pathetic. They Keep sending you same generic message no matter what you say. Nobody is actually ready to listen to you which means they KNOW whats happening. Dont bother ordering!! I am reporting them to federal trade commission for fraud. I wonder how many people they have successfully scammed.”

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Posted 4 years ago

“Ordered on may 7th. Delivery date keeps changing. It’s now June 13th and still says it’s in China. Won’t buy from them again!”

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Posted 4 years ago

“I have bought a good bit of stuff from wish, but recently they really have been failing in their efficiency, now I'm not sure if its the vendors or the Wish platform itself, but since the pandemic ensued the service has seriously deteriorated. We are living in unprecedented times, and China has been seriously affected by the current issues, with that in mind the platform itself should step up to the mark and be more forthcoming and honest, we all understand the current issues just be more proactive.”

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Posted 4 years ago

Wish is rated 1.2 based on 3,682 reviews