Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every time I order and pay, they take my money then 1 or 2days later I am receiving email saying unfortunately your order was not processed on time, item is not available on that price we will refund your money? This is absolutely misleading and really appalling. Lee”

Helpful Report

Posted 4 years ago

“Ok I didn't expect much. Cheap products and the reputation around this site. This site is the worst!!! They will change your expectation date then tell you your in the window of date expected so your beat for a refund. Deleting this trash app.”

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Posted 4 years ago

“Disgusting site and service. Everything is built on deceit and rudeness. They change the delivery date when they want, although they paid for express delivery. Just filth !!”

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Posted 4 years ago

“I ordered a cardigan sweater April 30th,They changed the delivery date 3 times.I have had it,it's a joke after hearing these reviews.I suppose I won't be getting my order and it really pisses me off.I guess I learned a hard lesson.scammers.”

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Posted 4 years ago

“It is a scam”

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Posted 4 years ago

“It’s been over a month since I ordered from wish and I still haven’t received my items! They don’t even have live people on their customer service every thing is automated! I’ll never order from wish again in my life!”

Helpful Report

Posted 4 years ago

“I ordered 1 item that was in stock 2 months ago and still have not received the item. The delivery date was by May 15 and Now it’s June12. I moved last week and now there is no way to contact them. I will not receive my item because of false advertising. Horrible!!”

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Posted 4 years ago

“This company is not to be trusted. When you buy once from them, you have to consider that your personal data is spread among random Chinese merchants and recently I received fake money from a random chinese merchant in a wish package without ever ordering such a product which pretty much could create legal issues for me. After contacting them, they rudely send me some links to some refund pages!!!!!! As if they didn't know that I have never ordered such things. If you wan't your personal data to be misused by China then buy from them. If I could give -1000 stars I would. THIS COMPANY IS SCAM !!!!! Never buy from them. Better spend some more money and buy from Amazon than from some irresponsible people who don't care about anything.”

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Posted 4 years ago

“Received an item I didn’t order and now being told I did get the right order even with pictures to show the difference . I resent being called a liar, impossible to deal with the non existent customer service all automated responses. I ordered and paid for a hand held thermometer and the picture shows what I received , which was incomplete and came in a wrecked box ,will never shop with them again.”

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Posted 4 years ago

“Delivered a completely different item to the ordered item and when I pointed it out to Wish I received an entire load of unhelpful and impossible to answer queries essentially just trying to put me off. Waste of time and will not use them again.”

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Posted 4 years ago

“They are really to thief. Decrease from my amount imidiately but suddenly change price and no order proceed. When I asked for refound they said me MAYBE in next 3 WEEKS. I think that they never will refound my money back and only wanted to make empty my account imidiately.”

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Posted 4 years ago

“I never received items that i ordered 3 months ago. they gave me a fake tracking number and went as far as changing the arrival time to an additional 30 days wait. Never refunded my money. Beware not worth taking the risk.”

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Posted 4 years ago

“I made two orders one from another app and one from wish the other order was delivered long time in the provided date and for wish hmmmm it's a long story,I was meant to get my order yesterday but didn't get any signs to that I will receive my order. And to my surprise today morning they pushed it for one week and a half delivery on 26 what is the essence of informing the customer you can't deliver, I will never buy from wish ever again am now waiting for the date extended and as soon as I get the order will uninstall the app.”

Helpful Report

Posted 4 years ago

“They're doing it to me too.... All my Wish order 'shipping by' due dates keep getting pushed back Every single week.... It's been Months! Never shopping Wish again!!!!! Not worth the buck saved if you Never get your stuff or even returned money for NO goods received! Scamming thieving bas... 😠 You get the point.”

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Posted 4 years ago

“Total scam and thieves. Took my money never got my order and every time I request a refund they tell me to that my order is still coming just running late. They have delayed shipping 4 times it’s been months and no refund. Do not order from them”

Helpful Report

Posted 4 years ago

“Ordered items paid for, but never received. Delivery dates kept on changing online. Refund not received. Worst online business I've ever encountered. Don't order from Wish!”

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Posted 4 years ago

“I ordered on April 24 (a few small bottles of hand sanitizers at a steep price). They claimed the shipping date was April 26 and delivery would be on May 14. The date kept being pushed back, and as of today the item seems to still be in China. I asked for a refund and was told it is not possible (back in May). Now the message says "delivery is delayed". Complained via Paypal and received no answer from the merchant. Decided to escalate via Paypal and ask for a refund. I believe these people are charging money and NOT shipping. Please do not order from this company just to save a few bucks.”

Helpful Report

Posted 4 years ago

“Buyer beware :-( Ordered one item 4/17/2020 and it has yet to be received! Every time I inquire about its status, they add 30 days. Ridiculous and I canceled order since there are so many poor reviews. I found exact same item on Amazon for less cost. 2-3 day shipping.”

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Posted 4 years ago

“I have ordered several times from Wish. Received in a good time. Good items. This year I haven't received items ordered a month 1 or 2 ago. They are here in the USA, they came from China 2 Weeks after order. Wondering why and who's holding it. I have always received refunds and discount.”

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Posted 4 years ago

“My seven items have been in China since May 21, 2020. I will file a BBB complaint if I either do not receive my merchandise, or a complete refund, by June 30, 2020.”

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Posted 4 years ago

Wish is rated 1.2 based on 3,682 reviews