Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“robot answers to valid queries is my issue. It is as if the ONLY living human being on the payroll is the CEO Piotr Szulczewski and that every one else is a clueless souless poorly programmed ROBOT. You ask a question and the answer has NO RELEVANCE whatsoever to the question asked. If you try to ask again you either get the previous answer or an even more irrelevant stock "answer that in NO WAY deals with the question. I used to like wish.com three years ago. BUT it has gone downhill since. Especially in 2020 I noticed that it has seriously gone very down-market and as a result I am not going to use it again. Also, unlike Etsy and Ebay you CANNOT directly contact sellers which really messes things up if items do NOT turn up or are faulty. suggestion: do not waste your time and money on wish.com in 2020. It was OK back in 2017 BUT it has seriously gone DOWN HILL since then.”

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Posted 4 years ago

“Complete disappointment. Ordered in March till now August nothing. I'm convinced its a scam like other Bitcoin things that many lost when the leaders disappeared. To those who ordered and got what they did not expect, I'm happy for you... at least you got something. Then they are those who for sure get or got their orders delivered and they are used to dilute the fact that its effective. Yet its misleading many to send their money and it goes down the drain. Word of advice.. rather give your money to the poor than send it to wish. Don't end up with the same mistake as we have done...”

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Posted 4 years ago

“I placed an online order with Wish in June 2020 for some bathroom accessories. I did not receive any Order number or confirmation of order from Wish. I did not receive the goods ordered Despite this, Wish withdrew money from my bank account on 09 June 2020. I have sent Wish Customer Services details of the unauthorised withdrawal, and have written them numerous e mails requesting that the money be refunded. The response from their "Customer Services" has been totally unhelpful. I have now raised this with my bank as a fraudulent transaction by Wish. I advise all consumers to be very wary of this company - they appear to be a complete scam. Estela Hamilton”

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Posted 4 years ago

“I ordered two items in May 2020 with delivery estimate of June 30-July 9. On June 23 I received an email citing "Great news! Your item has shipped." Now the estimated delivery date is September. Both items were meant to be gifts. Had I known shipping was going to take more than four months I would never have ordered the items. Lesson learned. Never going to order from Wish again. I have very little faith that I'll ever see the items that have been ordered. According to tracking information they've been sitting in China for months. As far as I'm concerned Wish is a scam, or at the very least an extremely unprofessional business.”

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Posted 4 years ago

“I WISH i had read reviews before I ordered. I ordered three different items a few months ago. They didn't arrive and no communication since. I thought at the time I should only order the two cheap items however I thought I'd take a chance.. down $350”

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Posted 4 years ago

“All you Wish sufferers report it fraud to credit card”

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Posted 4 years ago

“Item received wasn't what I ordered. After several automated responses was given a link for return. Item received was not worth money but would have to pay postage to send back. It would still have cost me £8 to send and postage not refunded, wasn't worth sending back. Not impressed.”

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Posted 4 years ago

“Ecept for a galon of alcohol I bought and some face masks, everything else have been " garbage" I have lost lot mony because I am not wearing the clothes and shoes I have ordered.”

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Posted 4 years ago

“Scam! Item not delivered, order status in store is "in delivery", but "the refund windows has already closed". After half a year I have no product and no way to get a refund.”

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Posted 4 years ago

“I ordered a human dress form so I could make clothes on and I found one that was affordable. It had a stand with it and a styrofoam human dress form for 6.99 plus shipping and handling. Today I received just a bronze hanger. No human dress form with stand. I am upset about it. I wrote to wish but supposed to get a reply within a few days. Here I was excited to get the human dress form with stand and all I got was a bronze hanger. I don't know if they did it on purpose or was it a mix up in my order but I hope something gets done about it.”

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Posted 4 years ago

“i ordered an item May 30. today is August 1 and it is still not here. they refuse to give a refund and have pushed the delivery date back several times.”

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Posted 4 years ago

“My order never arrived from Dec, 2019. Spoke with a representative twice who assured me that I would recieve my order within a week.(received zero) please do mot patronize this James Means”

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Posted 4 years ago

“Item took forever to arrive . Nothing like printed photos of the item. Just a cheap transfer .Would not use again ever !!”

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Posted 4 years ago

“None of the clothing ever looks like the pictures and at first I thought it was because I was buying the cheapest items. I decided to pay more for an item of clothing (£20) and it was the worst yet!! Not even worth £5! I tried to get a refund and they wouldn't let me and the cost of returning was more than delivery! AWFUL.”

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Posted 4 years ago

“Diabolical. Terrible service, broken products that arrive late.”

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Posted 4 years ago

“I have been waiting for 3 Months for a very small order. They have changed the delivery date 3 times and will not refund my money. No wonder the owner is a billionaire, he’s stealing people’s money. This is the absolute worst company I have ever done business with. Do not buy from them!”

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Posted 4 years ago

“good ordered, never shipped. Refund promised but never received but customer service updated issue as resolved. They have my money and I don't get anything That is fraud”

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Posted 4 years ago

“I ordered my items in March 2020 and still have not received them, now my account shows a end of August arrival. I cannot cancel my order now so I've given up hoping for my items as I have received other items from China recently that were ordered from a different company in mid June. This company is a scam and they are laughing at us here in the states.”

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Posted 4 years ago

“Ordered a shirt for my husband April 2020, it still hasn't arrived. Contacted customer service, they keep changing the delivery date. They will not give me a refund. This place is terrible to buy from. I did receive two other items, but they were junk. Save your money and don't buy from China.”

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Posted 4 years ago

“DO NOT TRUST Wish!!! Two years ago i got some good items from them and some terrible ones so when i wanted to return them, they wouldn’t refund the payment instead the gave me wish cash. So finally i used it a few months ago to pay for a product and i had to pay the shipping. They gave me a wrong item, obviously used/old with tear, with an attached used adopter and all the attachments won’t fit. It appeared as the vendor select from his old reject pile of BS and inserted a very old crumpled manual. To top it all, it was packed in a clear plastic bag (usually seen in a vegetable isle for produce) and the outer green plastic bag with my address on it, no box whatsoever. I tried contacting them to complain and their automated agent support gave me a run around like it was a broken record. So terrible!!!! Save yourself the trouble and the frustration. This company will just give you junk.”

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Posted 4 years ago

Wish is rated 1.2 based on 3,682 reviews