Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On October 6th i placed an order from Wish.com for multiple items totaling $114.46. One of the items a "Portable 1080P HD Mini Projector" was suppose to be shipping from China. On the 14th they magically sent me a fedex tracking number for a FedEx Priority Overnight envelope and have it showing delivered in my city on the 15th. This item was never delivered to my address. In fact i have FedEx lnSite setup and this item was never sent to my address as it would show in my fed ex account. If you look at the detail of the fedex shipment 284914101649 it's a fedex envelope weighting only 8 ounces and it came from Fatco Skin Care https://www.fatco.com not Wish. A project would not fit in an envelope, nor would it weight only 8 ounces. Wish.com is just a scam, they steal tracking numbers for packages going to your city. I have reach out to Wish.com multiple times and they refuse to refund me.”

Helpful Report

Posted 3 years ago

“Garbage company based in China with office of call in San Francisco. Over the last year the customer service has deteriorated to the level of infants that simply cannot understand that the items sent are defective. Labels are incorrect as I bought a 2xl men's pants and the waist wasn't even a 30. No exchange no refund unless I send it back to China? That's the same as if I just kept the item. Use credit cards cause you'll be disputing charges until they are banned off your account. Good news is. Banks and cc companies side with their customers. Reverse these charges up.”

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Posted 3 years ago

“Good less prices”

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Posted 3 years ago

“Dont be fooled by the pictures you will be sent faulty good you will be given excuse after excuse no refund will be sent you have been warned. If I could give no stars I would.”

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Posted 3 years ago

“Wish is a scam ,they allow fake sellers to sell fake stuff, i order a laptop , they send me a memory card instead. 👎👎👎👎 The wish support told me that the seller did the right order ? What ? Paid £100 for a memory card ? Disgusting !!! Be careful people they are ripping off your money”

Helpful Report

Posted 3 years ago

“Absolute shonky company. 95% of order was nothing like advertised. AVOID”

Helpful Report

Posted 3 years ago

“After reading these reviews I’m not the only one Got sent different product to what was pictured and what was portrayed They say I got what I ordered so feel ripped off by wish would not recommend using them”

Helpful Report

Posted 3 years ago

“Wish is a scam, bogus, and definitely a fraud…i ordered few items last july with expected delivery on aug 29… unfortunately the items were not delivered. Im expecting a refund this october and nothing is coming on my account for refund processing…their order tracking is fake..everything about this wish is not true”

Helpful Report

Posted 3 years ago

“Absolutely terrible. Goods not as described. Size labelled on goods not actual size. No refund or exchange honoured. Don't buy here. Auto broken English responses from customerservice.”

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Posted 3 years ago

“I bought a union watch the add showed it to be a very nice automatic watch , lol not even close what I was sent was a very very cheap counterfeit that was all scratch up the glass was chip and it was not a automatic it was a quartz , the watch did not even work at all I mean really bad counterfeit and I paid extra for the so called luxury version of the watch. Total scam”

Helpful Report

Posted 3 years ago

“I would give zero if possible-what a scam! I bought a dress for £30 and when it arrived the dress inside was a completely different style to what I ordered. I contacted customer service immediately. They said to send a picture of the packaging label which I did-but then they said I have the wrong label? That’s what is on the packaging so I’ve contacted them saying this and they declined my refund because it’s the wrong packaging for this item. I’m furious because if it’s the wrong dress that was sent, how do they expect to get the right label…but somehow it’s my fault and I’ve lost £30”

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Posted 3 years ago

“100% false advertising and gaurenteed to scam you”

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Posted 3 years ago

“I orderd a doorbell in may 21 it was faulty I Customer service phone number +1 8O5 6O8 54O6 Customer service phone number +1 8O5 6O8 54O6 returned it asking for replacement or refund so far I just get fobbed off.THEY BASICALLY STEAL YOUR MONEY DO NOT DEAL WITH THIS COMPANY.”

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Posted 3 years ago

“Scammers!! They first tip u off with shipping cost that r hidden. Then I received a doll which was later flagged inappropriate!! Wish refused to help me!!! Got same old message over and over. I told them to cancel my three other orders - they refused”

Helpful Report

Posted 3 years ago

“Trying to get a return or exchange within 30 days as sited on their website is like chatting with someone from faulty towers!”

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Posted 3 years ago

“Ordered 2 tshirts but they sent asian sizes which are very small. Returded recorded delivery but they say they wont now issue refund as the tshirts were as described and not damaged. Been going round in circles and Paypal side with the seller. Avoid if you dont want to be ripped off.”

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Posted 3 years ago

“Not bad but very bad. I ordered some clothes in July. I still didn't get anything...at least a not that it will be late....”

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Posted 3 years ago

Helpful Report

Posted 3 years ago

“I orderd a doorbell in may 21 it was faulty I returned it asking for replacement or refund so far I just get fobbed off.THEY BASICALLY STEAL YOUR MONEY DO NOT DEAL WITH THIS COMPANY.”

Helpful Report

Posted 3 years ago

“False advertising to the products! I received the wrong quantity and I have filled a complaint with Paypal! they said that will refund me if I will redraw the complaints (happened few times)! after redrawing the complaint, they refuse to reimburse me!?! just a scam! What stupid questions are below??? i didn't get my refund as promised for a few orders!!!!”

Helpful Report

Posted 3 years ago

Wish is rated 1.2 based on 3,682 reviews