Wish Reviews

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Wish made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“scam website in all it's fullest glory TO BE AVOIDED NOT RECOMMENDED AT ALL”

Helpful Report

Posted 3 years ago

“Ordered "limited deal"duvet which should have been £1 plus £1 delivery these deals are restricted to the first customer who claims the deal .If u dont get the deal ,Wish send a notification to sat u havnt got it.i got a notification to say it had been dispatched within 12 hours of applying for the deal ..to be charged £45 when I tried to ask for refund it was " to late" as it had been dispatched.trying now to return and it's not easy!!! They have made it difficult to return an of course I have to pay the shipping .Please don't be sucked in like me”

Helpful Report

Posted 3 years ago

“Nice ofer wery wide range of stuff too buy.. Something for ewerybody.. Waiting after ordering is not too long.. My expirience with wish is more then ok...”

Helpful Report

Posted 3 years ago

“Wish products may not be the best, however the company itself is fine. I've received refunds without trouble. I also don't lie about not receiving products. I also try a product before i review it. I don't understand why people review: "i haven't tried it yet, but it looks good."”

Helpful Report

Posted 3 years ago

“WARNING! this scam outfit will NEVER stop harassing you with endless unwanted emails; AND with no way to stop them. even if you demand their CUSTOMER UNSERVICE, these scammers totally ignore your requests repeatedly. When an outfit does this to you, they should be considered a 'terrorist' organization because they have no sense of respect or decency of your wishes. Furthermore, before I knew how dishonest this company was, I ordered an item well over a month ago and still have not received it. I received an email claiming it would take many months to receive what i have already paid for. Yesterday I filed a complaint with PayPal against them demanding a refund.”

Helpful Report

Posted 3 years ago

“Hello my name is Karen O'Hara I am not happy 🙂 at all with the shopping experience I had i looked at the company wish I had heard that they were a great company i always order from Amazon i ordered this beautiful nakto electric bike my order went through then a day later they said my card debit was stolen are fraudulent so I'm writing to you to solve this problem thank you sincerely your s Karen O'Hara”

Helpful Report

Posted 3 years ago

“DO NOT USE, EVER. No goods ever received, no customer service, no refund. DESPICABLE FRAUDULENT THEIVES.”

Helpful Report

Posted 3 years ago

“There is 0 customer service. You talk to an automated computer that doesn't even allow you to respond. My order never arrived from april 2020 it is now march 2021. Save you money do not buy from this company.”

Helpful Report

Posted 3 years ago

“My order displayed $16 for my card charge. After hitting submit it jumped from 16 to $63...outrageous. I immediately contacted customer service to inform them of this error. I am still waiting on a phone call..3 days later. I was scam!!!!”

Helpful Report

Posted 3 years ago

“Ordered Android Tablet that didn't work properly and after a few days it stopped altogether and does not switch on now. Below is the chain of emails from their customer contact page. Hi paula, Thank you for contacting Wish. I understand that the purple tablet pc won’t let you use the keyboard and now it will not turn on. We've contacted the store about your inquiry and should hear back from them within 48 hours. We will follow-up with you as soon as we get a response. In the meantime, please let us know if there's anything we can assist you with. Thank you for your patience. Elmer Cirven Jed Wish Customer Support Elmer | Feb 16, 2021 Hi Paula, Thank you for your patience. We are still waiting for the store's feedback. We've contacted the store again about your inquiry and should hear back from them within 48 hours. We will follow-up with you as soon as we get a response. In the meantime, please let us know if there's anything we can assist you with. Thank you for your patience. Aljun Wish Customer Support Aljun | Feb 19, 2021 Another 48 hours has passed and you are not getting a satisfactory answer from your supplier, you are the company that takes the payment and supplies the goods so our contract is with you, the item you supplied was not fit for the purpose you sold it for, the tablet does not work so I can't see what the problem is in you dealing with this complaint, as far as I can see you either need to send a replacement ans take this one back or if you have a supply problem with with a replacement then you need to refund the amount paid to you. I will allow you a short period of time to resolve this professionally after that i will turn to social media to post my concerns at the poor customer service you have given. P paula | Feb 22, 2021 Hello paula, Thanks for waiting! I'm sorry to hear that the purple android tablet didn't work as explained in the product description. Unfortunately, the store is unavailable to answer your question. We suggest providing feedback about the item and store directly on the listing: 1. Go to the item on your 'Order History' 2. Click 'Rate' to provide a review for the product and store 3. Or, click 'Edit Rating' to change a past review Since we can't answer your question right now, the resolution I'm able to offer you is a refund for the item. If you're willing to accept the refund, please REPLY back to this message before 5 Feb 2021 with the following statement: \"YES, I accept a refund\" If you accept the refund, please provide a clear photo of the whole item outside of packaging. If you don’t reply before 5 Feb 2021, we may no longer be able to issue you a refund as your request will be outside our refund policy window. Mary Ann Wish Customer Support Mary | Feb 24, 2021 \"YES, I accept a refund\" \"YES, I accept a refund\" P paula | Feb 24, 2021 This is 4 days now and we have not heard anything from you and there has not been a refund to our account. Why is this taking you so long to sort out the complaint. P paula | Feb 28, 2021 Is this your normal practice to ignore the customer and steal their money P paula | Mar 2, 2021 In Progress We got your response! A Wish support agent should respond in 2-3 days.”

Helpful Report

Posted 3 years ago

“Same as the other THOUSANDS of reviews. Paid for an order, didn't receive it. Listen. It's China. Traditionally godless. Communist oppression. Some have no qualms about stealing from us soft, privileged, stupid Americans. While buying up our lands, which used to be illegal. Planning on taking our whole country. But that's OUR govt selling us out. Cheap product trade deals that hurt us. Uygher slave labor. Nuff said.”

Helpful Report

Posted 3 years ago

“I can easily recognize all fore mentioned cases as similar to my own. Orders placed late November 2020 never left mainland China and now all refund options are closed, and yes they told me to hold on another two weeks as well -just so refund options are missed. I must also mention that refund was not at all what I paid in the first place, but a some what smaller amount due to tax variations ... THIS SITE IS A SCAM AND A FRAUD! DO NOT DOWNLOAD APP OR ORDER/BUY ANYTHING - it's like throwing your money out the window 💸💸💸”

Helpful Report

Posted 3 years ago

“Item I had ordered and paid for on the 20th Dec 2020 never arrived. Tracking the order showed that it left the supplier and then was returned to them without leaving China. No explanation and no refund. Claim for refund through PayPal has not been successful. No goods and out of pocket! I will never use Wish again.”

Helpful Report

Posted 3 years ago

“Store: Red on Red Please Cancel all orders that have not shipped. I will not shop here again! I order many items I have gotten ripped off for the last time. This time your system said that it was ordered and shipped.I trusted that it was shipped but never got it, and after reviewing the details it never left china. Clear ripoff Order ID: 5fc9b46f72044c0f1047---- Console Built-in 620 Games Av ... Store: Red on Red Quantity: 1 Color: White Size: One set with 2 gamepad(US Plug) Status: Shipped Tracking #: WI001764661270FPL”

Helpful Report

Posted 3 years ago

“I purchased an item on wish. The transaction failed. I tried again this time it completed. Then I got to put hade confirmations for the same order. I tried contacting wish immediately but there's no one to talk. You just have to leave a message and they get back to you. So they post both items. Eventually respond to my message and say there's nothing they can do. I tried numerous times after that to resolve the issue but they were not interested in helping. I will never buy from them again.”

Helpful Report

Posted 3 years ago

“Sh1t very poor quality you get what you pay for and misleading advertising”

Helpful Report

Posted 3 years ago

“TO BE AVOIDED AT ALL COSTS NOT RECOMMENDED AT ALL”

Helpful Report

Posted 3 years ago

“If I could give zero for this business, I'd like to. Prices are very cheap and quality of products are very cheap(low) as well. If you don't get the ordered item, it is not a surprise. Refund process is not easy at all. The system will ask you to wait another 2 weeks to ask refund, which can make people give up the small amount of money. I was thinking all effort to get refund was not worthy for the amount of money refunded. However, I went through by marking the date I had to take another, extra action to get Wish return what does not belong to it!!! Guess what... The amount refunded was less than I paid. Exchange rate? Wish should take the loss of exchange rate, why customers? Garbages are sold there. Last tip: you should check the shipping fees!”

Helpful Report

Posted 3 years ago

“After 30 days never received item. Wish.com is a scam.”

Helpful Report

Posted 3 years ago

“Be careful, scam scam scam One of the biggest scam ever seen, they confirm to you two orders till you feel trust and order more where it'll never received. I place last order in Aug 2020 and till now after five month the order according to shipping history still in China.”

Helpful Report

Posted 3 years ago

Wish is rated 1.2 based on 3,682 reviews