Woolworths SA Reviews

Name: Woolworths SA
Rating: 1.50

1.5 Rating 587 Reviews

11 %

of reviewers recommend Woolworths SA

Company Reviews

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Metrics

1.5

Based on 587 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Woolworths SA 1 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

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“Don't even try anything at Woolworths as their customer service is non-existent. They don't ever give feedback on any requests or complaints.If there had been a no-star option that is definitely what I would've given this company. I applied for an account, I then called to check on things and was told it has been approved please go pick it up at the Riverside Branch. That branch is 25 km away from my home. I went there after work out of my way home and after being there for half an hour was told that they have an issue and can't print the card(i don't even understand that) I was told to come back the next day. Went back the next day after work and was told that there are technical difficulties. that was after 45 minutes of the instore clerk trying to get through to the head office helpline, an idiot at the head office kept on dropping the call, cause obviously they didn't know what they were doing. I had asked if i can go to another store once they have sorted out their internal NONSENSE of no service and was told no they will not send it anywhere. "You can drive all the way out here again" I called on Monday 14 June again to find out where they are with things. Again nobody knew, they will call back, it is Wednesday no callback or even a mail. What the actual hell?? Also, the store at Riverside Mall had no covid protocols as people were literally standing on top of each other and the clerks kept talking in goobly gooks that was not a language I understood.”

Helpful Report

Posted 3 years ago

“Great value for excellent quality”

Helpful Report

Posted 6 years ago

“Great quality and you can pick your exact delivery slot. However, you have to go to a store in person for any returns.”

Helpful Report

Posted 6 years ago

“Great food great worker at liverpool westfeilds, always great helper and has the most fresh food ever.”

Helpful Report

Posted 7 years ago

“amazing pick and mix”

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Posted 7 years ago

“Always closed”

Helpful Report

Posted 7 years ago

“They had a sale and had to keep shopping till I dropped”

Helpful Report

Posted 7 years ago

Woolworths SA is rated 1.5 based on 587 reviews