XLN Reviews

2.4 Rating 343 Reviews

34 %

of reviewers recommend XLN

Company Reviews

Questions

Metrics

2.4

Based on 343 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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How quickly does XLN resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 50% of reviewers feedback is XLN takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

68.18%

Industry Average

“ Isabelle was very informative, polite and helpful. Very happy with the service provided today. ”

- Anonymous

“ I have to be honest I was pretty fed up when I first got in touch as felt let down with the company and service provided. ”

- Gail Davies

“ I contacted XLN through the webchat service and connected to Keziah who answered straight away. Really helpful, fixed my issue with no problems. Very quick. ”

- Anonymous

XLN Reviews

Customer Service - Average