Zazzle Reviews

Name: Zazzle
Rating: 4.54

4.5 Rating 6,953 Reviews

89 %

of reviewers recommend Zazzle

Company Reviews

Questions

Metrics

4.5

Based on 6,953 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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888-892-9953

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Jessica

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible customer service, extrememly over-priced and taking so long it appears possible it may just be lost money. Not sure how or why scam sites of this scale are allowed to continue operation without being at least exposed.”

Helpful Report

Posted 3 years ago

“ordered badges on the 5th of april and it has been nearly a month and I have received no updates as to where my product is, I have rang them multiple times and both times I was told I’d be sent an email within a few hours, or by the end of the day and was not. I find it all incredible unprofessional, there is no excuse to not have sent any update in nearly a month.”

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Posted 3 years ago

“Didnt realise ordering a card would take so long to arrive! Ordered 31 March and now 25 April and still being processed. Never ordering again.”

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Posted 3 years ago

“I ordered a couple bumper stickers from zazzle, service and pricing was reasonable, but very poor quality product, did not last six months. I tried to order more stickers, they said Sorry, your design does not meet our "Acceptable Content Guidelines." So, I found another sticker company that gladly took my money, Glad i did because it was cheaper and a far better quality product.”

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Posted 4 years ago

“I ordered shampoo n I called them provided orders number they said it’s not right orders number,I gave tricking number they said not right,don’t trust them ..I didn’t get my order yet today 26 /3/2021 n my order it’s was 10/2/2021”

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Posted 4 years ago

“I bought a skin for a hp laptop. IT WAS NO GOOD Tried to contact...after a 3 weeks still no response from them”

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Posted 4 years ago

“Bad quality is an understatement for this company. I ordered a Faux Leather Placemat. The shipping was as much as the placemat, which seems to be where they are making their money. When the thing came it was a heavy piece of paper with a leather photo print on it. A joke! It was not a placemat. I did get someone on the phone and they refunded my price, but not the shipping. So yes, this is a scam.”

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Posted 4 years ago

“Racist invitations. Babies wearing headdresses really? All the tipis and dream catchers is sickening. My culture is not for your profit. I will be making it known.”

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Posted 4 years ago

“Terrible service! They do not communicate well.”

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Posted 4 years ago

“Very disappointed with the time it took to deliver the personalized magnet to my grandson in Australia. It was meant to be for his birthday on 28th February. I have ordered it on the Australian website on 7th February. It was delivered on 10th March and took 30 days!!!!”

Helpful Report

Posted 4 years ago

“I wanted to make a better designed copy of my school badge so that my name and picture are clear for upcoming clinical. I inadvertently included the school name and logo and the first design was rejected. I removed the school logo and just included the school name but that too was rejected. I ordered many times work badges with the company logo with no problem. Very frustrating and annoying. I will no longer refer friends to this site unless you want to be super frustrated. Look elsewhere.”

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Posted 4 years ago

“Ordered a key ring, still never received it. Very bad service, I wouldn’t recommend this site to anyone. Very disappointing.”

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Posted 4 years ago

“Do not buy from this site I ordered a clock with my grandchildren’s photos for Xmas gave them till now still nothing I’m a pensioner and have been ripped off do not buy from this site”

Helpful Report

Posted 4 years ago

“I have not received my business cards I opened up a new business and I’m counting on these cards to give out to my customers the website says that my shipment was shipped I have not seen them I reached out to customer service and I have not gotten a response and my money is still being not returned!”

Helpful Report

Posted 4 years ago

“We never received our order .I did email the company to ask if there was a delay but never received any response”

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Posted 4 years ago

“This company is THE WORST! They have issue with everything. I write my thoughts in a card and was told it is unacceptable. They said I could use the word "Godiva Chocolate"... Like WTF! I used the word in a phrase and comparison. They read everything. DON'T USE THIS COMPANY. USE ANOTHER.”

Helpful Report

Posted 4 years ago

“I ordered a stamp. They sent me one that does not look like what I ordered. I requested a replacement and they sent me the wrong stamp again. It is a waste of time. A month later, I still don’t have the stamp.”

Helpful Report

Posted 4 years ago

“Zazzle refused to process a personalized keychain that I ordered. After allowing me to not only upload a photo of two males together in a pornographic pose and then to place the order, I received a notice the next day that the item was cancelled because it contained pornographic content. There was nothing on the website that stated that pornographic content is not acceptable, and even so, I'd already uploaded it and it was already being processed. I can't believe that a company would be so incredibly anti-human and anti-homosexual!! If it isn't a family or baby photo or one that contains a female, it isn't allowed. I WILL NEVER ORDER FROM A WEBSITE LIKE THIS EVER AGAIN, LET ALONE REFER IT TO ANYONE, EVEN MY WORST ENEMIES.”

Helpful Report

Posted 4 years ago

“I ordered a license plate frame for my mom who loves bright and blingy. I was really on the fence about buying it as it was fairly expensive for what it is, but went ahead and ordered it and paid extra for 2-day shipping so it would arrive a week before Christmas. The frame is only a poor-quality picture of sparkles and looks embarrassingly cheap and gaudy. It showed up 2 weeks late - which is okay because we don't want to give it to her now that we've seen it. I'm disappointed in the product and the delayed delivery. And I'm very disappointed that I gave away $40 (product + very expensive shipping) for such a poorly constructed 'gag' gift. On the bright side, it is the right size”

Helpful Report

Posted 4 years ago

“Ordered 3 tshirts, size adult M. Tshirts are tiny, more an XS. Printing quality terrible and quality poor. Colour run and overprint. Terrible.”

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Posted 4 years ago

Zazzle is rated 4.5 based on 6,953 reviews