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ArdMoor Ltd Reviews

4.9 Rating 2,022 Reviews
96 %
of reviewers recommend ArdMoor Ltd
4.9
Based on 2,022 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read ArdMoor Ltd Reviews
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Phone:

01620 671 480

Email:

anthony@ardmoor.co.uk

Location:

The Granary,
Kingston,
North Berwick
East Lothian
EH39 5LT

Anonymous
Anonymous  // 01/01/2019
I would give 5 stars for product choice, order turnaround and customer service because all were excellent when I ordered my Didrikson parka online recently - but although the system accepted my order, it wasn't actually in stock. After a few days, I inquired about not receiving a shipping confirmation and the system error was then discovered. I was offered two alternatives at no additional cost (both were great choices) and my chosen parka was despatched the same day. Communication from the Customer Service team was excellent - thank you all for your responsiveness and the care taken to put things right. I'm really happy with my parka.
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Posted 1 year ago
Excellent service
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Posted 1 year ago
deck shoes bought/it would be useful to what you recommend for shoe nourishment to keep leather subtle
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Posted 1 year ago
Hi Mr White Many thanks for the review, we would recommend using leather appropriate care accessories to care for your new shoes. We have a range of care accessories here https://www.ardmoor.co.uk/collections/footwear-accessories which range from leather proof sprays to cremes. If you require further assistance, please contact customer service who can further advise. Kind regards
Posted 1 year ago
Really nice jumper, wool, not man made fibre, sadly made in China but most are now, very good value!
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Posted 1 year ago
Very helpful and quick with all orders and corrections
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Posted 1 year ago
Item came in perfect condition! Delivery was really quick. Very happy with my purchase
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Posted 1 year ago
Easy to order, easy to track, great quality.
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Posted 1 year ago
Extremely quick - same day despatch of order before 2pm, and this happened! Arrived next day! I'm very impressed. Thank you!
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Posted 1 year ago
The service I have received has been excellent. Quick and seemless just what you want.
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Posted 1 year ago
Took a week but got here ok. One of my trouser pockets was sewn up and had to be unpicked but great otherwise.
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Posted 1 year ago
Hi Mr Nicholls, Many thanks for taking the time to leave us a review. Please accept our apologies for the trousers arriving with stitching intact, we will feed back to our suppliers. If you have any further queries, please let us know Kind regards Annabel
Posted 1 year ago
I ordered a pair of trousers, which were said to be a certain size on their website,but when I received them they were completely the wrong size and had to go back to them.
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Posted 1 year ago
Hi Mr Shepherd, Many thanks for taking the time to leave us a review. Please accept our apologies with any issue with the sizing, we will measure the trousers and investigate the issue when they have been returned to us. We will be in touch to either organise a replacement or issue a refund. Kind regards Annabel
Posted 1 year ago
Good product (Hoggs of Fife) delivered promptly. What more can one want?
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Posted 1 year ago
Prompt reliable service and excellent quality
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Posted 1 year ago
Top people to do business with very informative at all stages
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Posted 1 year ago
My order was delivered quickly. The gillet top is of excellent quality, warm and comfortable. I shall be ordering from ArdMoor again. Thank you so much. Mrs Sanders
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Posted 1 year ago
Very pleased with the service and products received
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Posted 1 year ago
The sale and the shipping was prompt by Ardmoor, the only down fall was as a none UK resident and having to get my item shipped to Ireland I got stung for €22 or £19 by DHL as an import tax that this is just one to he mindfull of as DHL say Ardmore don't pay to deliver out side the UK.
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Posted 1 year ago
Really pleased with the service they provide top quality goods and delivery was very quick definitely use them again .
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Posted 1 year ago
Great communication told me when the parcel was going to arrive
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Posted 1 year ago
Absolutely fine, maybe a bit slow with delivery but the product is what I expected.
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Posted 1 year ago
ArdMoor Ltd is rated 4.9 based on 2,022 reviews