ArdMoor Ltd Reviews

Name: ArdMoor Ltd
Address: The Granary, Kingston, North Berwick, East Lothian
Rating: 4.85

4.9 Rating 2,172 Reviews

96 %

of reviewers recommend ArdMoor Ltd

4.9

Based on 2,172 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01620 671 480

Email:

anthony@ardmoor.co.uk

Location:

The Granary,
Kingston,
North Berwick
East Lothian
EH39 5LT

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went well thank you so much”

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Posted 4 months ago

“Rest to deal with. Took longer to get here, but no big issue. Happy customer.”

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Posted 4 months ago

“i'm very happy with my purchase, slightly more expensive than I would have liked nevertheless please. the communication was very good, the shipping was slightly slower than i would have liked, but in line with their webpage. would recommend and will use again”

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Posted 4 months ago

“Great prompt service. Goods were as advertised.”

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Posted 4 months ago

“Good service and quick delivery time. Thanks”

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Posted 5 months ago

“bought a pair of Aigle boots. great price and quick delivery”

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Posted 5 months ago

“Good quality, good service”

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Posted 5 months ago

“pleasant to deal with”

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Posted 6 months ago

“Good price for what I wanted. Slow delivery which didn't bother me.”

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Posted 6 months ago

“Quality of goods ordered is its usual good, however one item ordered was not available but on website, was not informed of package dispatch so it arrived when I was out. I made a mistake in my order and had to return one item for replacement, this went very rapidly and I received the replacement at the time I was told it would arrive”

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Posted 6 months ago

“One of the items came up as tight fit. But the return/exchange process appeared very easy to navigate and process.”

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Posted 8 months ago

“Very good service, easy to use and very swift delivery.”

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Posted 8 months ago

“My husband likes the boots very comfortably 👌 and they do half sizes as well”

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Posted 10 months ago

“Should have ordered biggar size, a bit narrow, otherwise happy with quality and value.”

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Posted 10 months ago

“I have decided to award 4 stars, it was a close decision not to award 3, let me explain, selection from website, very good, ordering, very good, payment, very good, however like many small businesses they are unable hold ALL items listed on website in stock, they then have to rely on the supply chain and if one part should come up short/fail the order can be delayed in being dispatched to us the customer, this happened to my last order, one part of my order was available, unforunetly the 2nd item was delayed. I wish to make it clear that is was no fault of Ardmoor & to also I received the 2nd item the day before I went on holiday, it all worked out in the end but did not give me a lot of time to get the footwear "settled/broken in" before my walking hols.”

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Posted 10 months ago

“Ardmoor had the range of binoculars I was interested in, complete with bag and straps. Their price bettered others, so I ordered. The binoculars were well packed and arrived with no issues. Unfortunately, they were out of stock initially so it took 5 days for them to be sent, but then arrived within 24 hours bettering their 48 hour promice. The straps were not easy to attach - It would have been better if they were already attached, or the guide (provided by the manufacturer) was more explicit.”

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Posted 10 months ago

“Slow delivery as out of stock and had to be chased, however a great gesture of refunding the carriage charge.”

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Posted 11 months ago

“The very top quality clothing, made to last and very well styled. Exactly what I wanted. Delivery not quite as fast as Amazon but still very good and impeccably packed. thanks to all at Ardmoor”

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Posted 1 year ago

“The parcel was badly packaged, the box was too big, and the tape had seperated from the box. The contents were safe inside but it did not leave a profressional impression.”

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Posted 1 year ago

Hi Marsha Many thanks for taking the time to leave us some feedback and bringing this to our attention, we are very sorry to hear the parcel arrived in this condition. We endeavour to pack all orders in a secure manner with appropriate packaging for this size of the order, please accept our apologies that it did not happen in your situation. We shall speak to the warehouse team to ensure all protocals are met when packing orders. As a way of apology we will refund the shipping cost occured to you. If you have any further queries, please contact customer services on info@ardmoor.co.uk. Many thanks Annabel

Posted 1 year ago

“Great very satisfied with the product”

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Posted 1 year ago

ArdMoor Ltd is rated 4.9 based on 2,172 reviews