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ArdMoor Ltd Reviews

4.9 Rating 2,180 Reviews
96 %
of reviewers recommend ArdMoor Ltd
4.9
Based on 2,180 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read ArdMoor Ltd Reviews
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Phone:

01620 671 480

Email:

anthony@ardmoor.co.uk

Location:

The Granary,
Kingston,
North Berwick
East Lothian
EH39 5LT

Anonymous
Anonymous  // 01/01/2019
I think this is the best company I have bought from. Product, delivery,and customer service all excellent. Delivery 24 hrs. I had to return as my fault it didn't fit,refund within 3 days of me returning it.
Helpful Report
Posted 1 year ago
I purchase from the US and my clothing arrives in a matter of days. When I’ve contacted ArdMoor directly with questions (especially sizing), I’ve experienced very helpful and cheerful personnel.
Helpful Report
Posted 1 year ago
Was extremely pleased with item purchased. It was of an excellent quality and at a very reasonable price. Item purchased came promptly and service was first class. Would certainly recommend this company
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Posted 1 year ago
I have used Ardmoor on a few occasions and appreciate their choice, prices and service. I recently purchased a waterproof jacket and having worn it only a few times the zip off hood broke. I contacted Ardmoor who could not have been more helpful. They asked for images of the damage and label codes and quickly came back to me to offer a refund, replacement or credit aginst another jacket. I opted to buy a Chevalier jacket. That was a few pounds less than my original purchase. Within minutes, my account was credited with the difference and my new coat was dispatched on next day delivery. I was very impressed with their customer service and also the New Chevalier jacket.
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Posted 1 year ago
I ordered a pair of Shire boots on Thursday I received these on the following Tuesday, Not that quick you think However I live in Perth Western Australia. Excellent no hassle service, Ardmoor are now my go-to for home country comforts Thank You
Helpful Report
Posted 1 year ago
Standard service.
Helpful Report
Posted 1 year ago
Hi Mr Saunders Many thanks for your recent order with ArdMoor and for leaving us some feedback. From looking at your order, I can see the order was dispatched the same day as it was placed and then delivered the next day as we specified. I am sorry to hear that you felt this was standard service. If there are any areas of concern, please can you let us know and we can assist further. Please email us at info@ardmoor.co.uk Kind regards Annabel
Posted 1 year ago
The boots that arrived were too large, agreed to change them no arguments Waiting for replacement at present
Helpful Report
Posted 1 year ago
Excellent service ,even on exchange of item ,would buy again from this site for its ease of delivery ,return and quality of goods
Helpful Report
Posted 1 year ago
Buy my own fault I submitted a uncorrected order Ardmore were quick and very smart at fixing my fault results first class service you speak to them they fix it Thank you Paul
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Posted 1 year ago
Purchased a Pinewood top for my wife which has absolutely hit the spot. Many thanks. Nick
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Posted 1 year ago
Product was exactly as described and delivery was speedy. Definitely shop from here again.
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Posted 1 year ago
Great quick delivery thanks
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Posted 1 year ago
ArdMoor are prompt sending out orders. If they are returned as unsuitable they refund promptly. A great company to deal with.
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Posted 1 year ago
ArdMoor are a pleasure to do business with, and they stock an excellent range of products. I recently bought a pair of trousers from them, on discovering their original delivery date would be when we were away I contacted customer services who immediatly responded and changed the date accordingly. On receipt of the trousers I had to return them for a slightly larger size, the new trousers arrived by return of post. I would happily recomend ArdMoor to anyone.
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Posted 1 year ago
item was delivered fast a great quality pair of boots by hoggs of fife all good.
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Posted 1 year ago
Items as described. Prompt delivery. Couldn’t be faulted.
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Posted 1 year ago
Swift delivery of order and the terms and conditions for returns seemed very reasonable (although had no need to return item). Very competitive price compared to other suppliers. Would definitely recommend.
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Posted 1 year ago
Ardmoor were exceptional in dealing with my split Aigle Parcours® 2 wellingtons. Georgina in customer service was so helpful, polite and kept me up to date with what the return process and assessment. Georgina then let me know that a replacement pair of boots would be sent and when I would receive them. I would recommend Ardmoor for their quality goods and excellent service.
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Posted 1 year ago
Excellent service!
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Posted 1 year ago
Excellent company with great service
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Posted 1 year ago
ArdMoor Ltd is rated 4.9 based on 2,180 reviews