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Bali Holiday Secrets Reviews

4.9 Rating 529 Reviews
98 %
of reviewers recommend Bali Holiday Secrets
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About Bali Holiday Secrets:

Let me help lower the risk of something going wrong during your Bali holiday. After years of passing on insider tips to family and friends, I'm sharing my local knowledge about money, transport, attractions and day tours.

Transfers from Bali Airport to your hotel or villa are easy if you book ahead. Remove the stress from arriving at Bali Airport and book a private car and driver to personally meet you and get you to your accommodations quickly and easily. Be met on arrival by one of my personally vetted, English-speaking drivers and receive comprehensive, detailed instructions on navigating the airport and making contact with your personal driver straight after booking.

Our day tours get rave reviews because my network of local drivers is second to none. I have personally vetted all the drivers I work with. They text me when they pick you up and again when you have been dropped off at the end of the day. I also email your driver’s name, profile photo, vehicle photo and phone number beforehand to ensure your safety and provide confidence. They are all incredibly knowledgeable and make amazing guides for your day tours around Bali.

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Bali Holiday Secrets 5 star review on 14th November 2024
Kirsten J
Bali Holiday Secrets 5 star review on 14th October 2024
Rick R
Bali Holiday Secrets 5 star review on 3rd September 2024
Neil S
Bali Holiday Secrets 5 star review on 7th August 2024
Shauntelle A
Bali Holiday Secrets 5 star review on 7th August 2024
Shauntelle A
Bali Holiday Secrets 5 star review on 7th August 2024
Shauntelle A
Bali Holiday Secrets 5 star review on 6th August 2024
Peta
124
Anonymous
Anonymous  // 01/01/2019
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Gede arrived on time, patiently waited for us and was happy to accommodate us when we changed our itinerary. Communication was easy via whatsapp. It was a great day
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Posted 1 year ago
We had a great day touring Ubud and East Bali! Booking was seamless and I appreciated having all details sent to us prior to our tour. Our driver Giday was very prompt and accommodating of some minor schedule changes we had the day of, as well as when we opted to make some itinerary changes. He was a great guide and driver, helping us take photos, making suggestions for activities, and was generally a friendly, comforting presence to have. He also drove very well, making the long drives as comfortable as possible. We'd absolutely book another tour and hope to see Giday again!
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Posted 1 year ago
Wonderful and easy to use service . Our driver Gede was great . Reliable , knowledgeable but also allowed us quiet time in car to relax and watch the glorious Bali sites from the comfort of an air conditioned car . We used the day tour to move hotels too which was perfect . Michael made it so easy ( and built our confidence) from the outset . Highly professional - great website with good advice . Sent photo of car and driver in advance and good WhatsApp communication with driver . A great service for Bali tourists and great value - do give a decent tip to your driver . This is truly great value .
Bali Holiday Secrets 5 star review on 15th April 2023 Bali Holiday Secrets 5 star review on 15th April 2023
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Posted 1 year ago
Very accommodating, very efficient & helpful online, the driver was friendly & welcoming, also the car was good tidy. Would use again.
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Posted 1 year ago
A great service from start to finish....our arrival at Bali was made so much easier with Dana our friendly driver....very efficient communication got us on our way quickly and he answered all our questions and gave us some local tips ...highly recommend
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Posted 1 year ago
I HIGHLY RECOMMEND 👍👍👍 Not having travelled since pre COVID, travelling solo and arriving in the evening, I chose to use Bali Holiday Secrets for an airport transfer. I'm so glad I did! Excellent, professional service from Michael and my driver Denong meant I felt safe and it was my easiest arrival ever. Aside from the 5 star service and communication- I also love that my driver was a lady. Yay for the girls in Bali getting a go (and thanks Michael). Stress free and great value.
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Posted 1 year ago
Gede was my driver and did a great job. His English was good and he was very friendly. I did the gitgit waterfall tour and he added the Banyumala waterfall which was fantastic. The hike is very steep and the stairs can be a challenge but worth it.
Bali Holiday Secrets 5 star review on 15th April 2023
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Posted 1 year ago
Airport transfer went as promised. Instructions on where to meet Gide (the driver - excuse the spelling) we're precise and he was very friendly, helpful and courteous. Exactly the smooth transfer needed after a long day travelling. Highly recommended.
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Posted 1 year ago
We booked a 10hour tour and decided to see places around Ubud. Our driver Wayan was very helpful with suggestions to find the best itinerary. Initially, we were thinking about renting a car by our own, but we were very happy we did not and had with Wayan an experienced driver.
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Posted 1 year ago
A wonderful experience having landed in Bali for the first time, on my own, late into the night. My driver, Kadek, took great care of me finding me at the airport and dropping me off at my location in Ubud. While driving, he shared some great suggestions, as well as told me about Bali - culture, regions, food, you name it! Everything prior my arrival was great too, informing me, in detail, over my transfer arrangements, and what to expect, alongside some helpful directions for data SIM and ATMs at the airport, which I followed.
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Posted 1 year ago
Thank you so much for taking the time to write us such a positive review, we really do appreciate it. Safe travels, and we hope to see you in Bali again someday.
Posted 1 year ago
Kadek was fantastic. He was very chatty and told me lots about Balinese culture. He was on time, and gave me some good suggestions for things to visit. His car was new and had excellent air con. Looking forward to my next trip with him!
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Posted 1 year ago
Excellent service! Lovely, friendly, helpful driver. Having drivers name, picture and phone number before our pick up was genius!! Thank you Samsul😁
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Posted 1 year ago
Great service! Fantastic communication and accommodating with flight changes. Friendly and easy.
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Posted 1 year ago
We found Bali Holiday Secrets website when looking for arrival information for Bali DPS airport and booked an arrival transfer. The service we received was second to none with excellent information and confirmation as soon as we booked. Ready for our arrival we had full contact details for Dendong, along with a picture of her and the car so we knew who to look out for. It made our arrival so easy and we could easily connect with Dendong. Dendong’s service was superb and she took us safely to our accommodation in Ubud, even offering to stop along the way should we need anything! We’d definitely recommend the service to anyone needing professional, safe and courteous transfers and day tours. Than you Dendong!
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Posted 1 year ago
Thank you so much for taking the time to write us such a positive review, we really do appreciate it. Safe travels, and we hope to see you in Bali again someday.
Posted 1 year ago
We booked several day trips and transfers through Bali holiday secrets. Their service was excellent. Michael was very easy to communicate with and handled one minor issue that we had promptly and professionally. Special shout out to our driver Gede who was very friendly and was happy to help with all of our requests. He even entertained our 2 year old with children’s videos when she got restless in the car. Would definitely use this service again. 5 stars.
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Posted 1 year ago
The pick up at airport was seamless. The instructions Michael gave were detailed and perfect! Met our driver Komang easily and he was very pleasant and car was spotless and cool. Would highly recommend this service
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Posted 1 year ago
Gede was exceptional in introducing us to Bali.
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Posted 1 year ago
Reliable and honest service. I would recommend Bali Holiday Secrets no problem at all. Very helpful.
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Posted 1 year ago
Everything was perfect. Michael and his team contacted me right away after booking and continued to communicate with me throughout. My driver, Made, reached out to me a day before to confirm my arrival times. After my plane landed Made texted me right away to inform me where to go and of his location and provided a photo of himself again. Clearing customs and baggage took quite a long time but Made waited for me patiently and we kept texting status updates. Finally after clearing customs, I was able to locate my driver very quickly and he took good care of me from there on. He carried my luggage, we made friendly conversation during car trip, and Made stopped at a shop for me prior to arriving at the villa to help purchase my groceries and necessities. The service was truly great and worth every penny spent. I would highly recommend Bali Holiday Secrets. Michael and his team of drivers are professional and provide the type of efficient and courteous service you want after a long and exhausting flight.
Bali Holiday Secrets 5 star review on 26th March 2023
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Posted 1 year ago
Thank you so much for taking the time to write us such a positive review, we really do appreciate it. Will pass on your comments to Made. Safe travels, and we hope to see you in Bali again someday.
Posted 1 year ago
It was great. After an initial confusion on my part found my driver he was very friendly helpful and got me where I wanted to go.
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Posted 1 year ago
Bali Holiday Secrets is rated 4.9 based on 529 reviews