Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.90

4.9 Rating 1,565 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 5 star review on 15th November 2024

1072

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ok. Basically 4 (nicely prepped) planks of wood that you have to screw onto the legs provided. I found it a little tricky to get even gaps between the planks so would probably go for a fully constructed table in the future.”

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Posted 1 year ago

“I ordered a wooden shelf, it came with the brackets and all fixings although we did need different raw plugs. V pleased looks great 😊”

Ben Simpson Furniture Ltd 5 star review on 3rd June 2023

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Posted 1 year ago

“We are please with the table. The wood feels amazing and is exactly what we were looking for. Delivery was fast and when I needed to change something, the team responded promptly and helped fully.”

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Posted 1 year ago

“I couldn't be more impressed both with the quality of product and quality of service from Ben Simpson Furniture. I would highly recommend them and will definitely use them again myself”

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Posted 1 year ago

“Our new table is all assembled and looks great. It’s very sturdy and a perfect size. We had the grey finish which looks lovely.”

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Posted 1 year ago

“I am thrilled with my rustic kitchen table from Ben Simpson Furniture. At 80cm wide and 140cm long it easily seats six people, is very solid and looks amazing in my kitchen. There was a small problem with a bent trapezium leg but I phoned the company at 3.30pm and a replacement was on my doorstep at 10.30am the very next day, you can’t beat that for service, well done Ben Simpson. I thoroughly recommend the product and company.”

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Posted 1 year ago

“Ordered 2 small shelves on the 5th May, it’s now the 21st May and still not received them.”

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Posted 1 year ago

“Our shelves are simply divine! We have just had our entire kitchen done and I can honestly say, the shelves are one of my favourite things! They give it so much character and they are of exceptional quality! Thank you!”

Ben Simpson Furniture Ltd 5 star review on 18th May 2023

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Posted 1 year ago

“I had to stop myself from leaving a 5 star review before I even got my shelves. The customer service was so helpful. They could have put extra cost on me when I ordered wrong size, but no, it was all sorted. Now that I have my shelves, they are beautiful. Got shabby chic floating shelves. Beautiful. In fact, going to order another two today.”

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Posted 1 year ago

“The shelves we ordered are great, they look fabulous and go so well with the reclaimed antique oak furniture look we are going for. They are very well made and they even came with all the screws and rawl plugs needed to put them up. We wouldn’t hesitate to buys more in the future.”

Ben Simpson Furniture Ltd 5 star review on 7th May 2023

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Posted 1 year ago

“Fantastic customer service. Extremely helpful and great products. Would definitely use again.”

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Posted 1 year ago

“Very pleased with my shelves they look so good arrived very well packaged would definitely buy more”

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Posted 1 year ago

“Absolutely thrilled with our new shelf”

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Posted 1 year ago

“Delighted with the floating shelves, surprised how robust they were and a lovely addition to my kitchen. Dark oak colour was perfect! Many thanks!”

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Posted 1 year ago

“Lovely choice of shelves, made to order and kept informed about delivery times. Will look lovely once it is up 😊”

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Posted 1 year ago

“My experience with this brand has been one of the better ones I've had. The quality of the product is very good, their communication is excellent, and there were no missed expectations. I do have two suggestions ... 1) In my opinion, it pays to order swatches with wood colours before you order, as these products are pine and the stains aren't perfectly represented online. But £10 is a lot and I feel this should be reduced or free. 2) It would be great if there we assembly videos. Short ones for each range as the brochure covers a variety of products ... and once you've made a hole, it's hard to remove it :)”

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Posted 1 year ago

“Excellent quality and delivered as promised”

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Posted 1 year ago

“Ordered floating shelves and then realised I had ordered the wrong depth. Very very helpful at changing my order. Sent emails to let me know how my order was progressing (made to order) and shipped quickly and wrapped very well on arrival. They are beautiful shelves. Wouldn’t hesitate to recommend”

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Posted 1 year ago

“Gorgeous shelves. Easy to fit the floating brackets and they look beautiful!”

Ben Simpson Furniture Ltd 5 star review on 2nd May 2023

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Posted 1 year ago

“Really happy with this purchase. Quick and easy to put up and great quality. This shelf is now happily installed in our holiday home in France. Will order more shelves when we renovate the kitchen.”

Ben Simpson Furniture Ltd 5 star review on 1st April 2023

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Posted 1 year ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,565 reviews