Ben Simpson Furniture Ltd Reviews

4.9 Rating 1,565 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Popular Questions:

Delivery

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Customer Service

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About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

How quickly does Ben Simpson Furniture Ltd resolve customer queries?

Helpful Report

(1 week ago)

Greater than 59% of reviewers feedback is Ben Simpson Furniture Ltd resolves customer queries within an hour.

Helpful Report

(1 week ago)

95.08%

Industry Average

“ Excellent service and table is not only a functional item, its simplicity and looks are stunning. The first comment my visitors make is ‘I like your table’. Very happy with my purchase, would recommend and use again ”

- Lesley Heardman

“ Communication and pre-delivery service offerred by Ben Simpson Furnture was very good, and the after-sales service was also very efficient and effective. Whilst the initial product was not to my expectations/liking this was very quickly satisfactorily resolved by the excellent customer services team. Many thanks. ”

- Mark Denslow

“ Beautiful products 😀. We purchased seven shelves and they look wonderful. Great service, good quality, helpful and easy fitting instructions, quick delivery. Ben Simpson Furniture is by far the best company I have had the pleasure to deal with in a very long time. Thank you. ”

- Sam

Ben Simpson Furniture Ltd Reviews

Customer Service - Good