“Shocking cutomer service and treatment from Beulah. I ordered a dress which came with parts missing and not as described or shown on-line. I contacted Beulah and they agreed to send me a pre-paid return label ( on this occassion!) but not a refund on my original delivery charge. After I pointed out that they legally had a duty to return my orignal delivery charge, they agreed. I returned the dress on 7th August. As of 21st August, I still have not been refunded. I have had no replies to my e-mails to customer care and they do not answer the phone or respond to my phone messages left. I was told I should receive a refund within 10 days. This is not an insignificant sum and I now need to consider what steps I can take to recover this.”
“Nia made me feel so welcome and wasn’t pushy at all. She was so helpful in choosing the right dress for me as in colour and size. The Athina dress is beautiful in that it’s a perfect fit and superb quality.”
“Absolutely beautiful dresses, comfortable, well made, elegant and timeless.
You are sure to get compliments when wearing them.
Excellent customer service.”
“Dresses are so beautifully made that they could be worn inside out. The quality is excellent. New styles appear regularly. I am an older customer and prefer long sleeves and no v neck fronts. Beaulah sells this style of dress. Unfortunately I find that the skirts of the dresses have too much fabric and the width does not suit me. The fabrics are of a very high quality. I am still searching for a Beaulah dress which suits me. I have ordered from Beaulah three times and unfortunately had to return them.”
“Customer service agent was very cordial and promptly assisted me to resolve my problem. I have found Beulah to be a very good company with exceptional product.”
“I have had quite literally the best service from the ladies in The Elizabeth Street store. They could not have been more helpful and friendly. A pleasure to go into the shop. There had been an issue with the belt for my dress and Nia sorted it out quickly and efficiently. Thank you Beulah I can't wait to wear my beautiful dress.”
“I bought my first Beulah dress last week to wear to The Grand Opening Party of The Peninsula London hotel.
The dress fits me like a glove and is so beautifully tailored, I know it was a great investment as will last a lifetime.
I felt confident and comfortable and received more compliments than ever before.”
“Really beautiful dress, exquisite linen, too.
I just wore the dress to Glyndebourne and it was absolutely perfect, cool and comfortable in the bright sunshine!”
