Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.99

5.0 Rating 685 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

5.0

Based on 685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Josh was awesome , Fabulous quick efficient communication :) love the product”

Big Bear Promo 5 star review on 24th July 2024

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Posted 5 months ago

Thanks for leaving a 5-star review, Ana! It's wonderful to hear you enjoyed working with Josh and we'll be sure to pass on your kind comments to him. We hope to hear from you again in the future.

Posted 5 months ago

“Return customer, once again amazing customer service and quality of product. Thank you Liam Benson for sorting our order out on such a tight turnaround, extremely appreciated.”

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Posted 5 months ago

Thanks for leaving a 5-star review! We're pleased to hear you're a returning customer and we thank you for your continued trust in Big Bear Promo. We're pleased to hear you were happy with the customer service and quality of products. We'll be sure to pass on your kind comments to Liam and we look forward to hearing from you again.

Posted 5 months ago

“Great Service and product again from Big Bear. Thank you Sam Lewis for your help. The personalised mugs are perfect!”

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Posted 5 months ago

Dear Clare, Thank you so much for giving Big Bear Promo a magnificent 5-star rating! We truly appreciate your kind words and continued support. Once again, it brings us immense joy to know that you were satisfied with our service and products. We extend our deepest gratitude to you for mentioning Sam Lewis and appreciating his assistance. Thank you again for your outstanding review and for being a valued customer. We look forward to hearing from you in the future. Best regards, Big Bear Promo

Posted 5 months ago

“Amazing company. Always on time, Callum Burton replies super fast. Highly recommend.”

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Posted 5 months ago

Thank you so much, Oleksandra, for giving Big Bear Promo a 5-star rating! We truly appreciate your support and are thrilled you had a positive experience with us. We're delighted to hear Callum was super fast with his replies and we'll be sure to pass on your kind comments to him. We are grateful for your recommendation and look forward to hearing from you again soon!

Posted 5 months ago

“Andrew was amazing from start to finish, it's the second time he's assisting me with the order and I'm really pleased again! Will definitely order from here again :)”

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Posted 5 months ago

Dear Dominika, Thank you so much for your glowing 5-star rating of Big Bear Promo! We truly appreciate your kind words and support. We are thrilled to hear that Andrew provided you with outstanding assistance throughout the entire ordering process. It brings us immense joy to know that this is the second time he has been able to assist you and that you are pleased with our services once again! Thank you for choosing Big Bear Promo, and we can't wait to work with you again soon! Warm regards, Big Bear Promo

Posted 5 months ago

“I was delighted with the service I received. Tyler managed to locate the exact product that I was having great difficulty finding elsewhere. He kept me informed during each part of the process and arranged delivery on the specific day I requested. I will definitely be using Big Bear Promo in the future.”

Helpful Report

Posted 5 months ago

Dear Iain, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that you were delighted with the service you received. We are pleased that Tyler could locate the exact product you were having difficulty finding. It's lovely to know that his excellent communication skills kept you informed throughout the process and that we were able to arrange delivery on the specific day you requested. Thank you for trusting Big Bear Promo. We look forward to hearing from you again. Warm regards, Big Bear Promo Team

Posted 5 months ago

“Sam Lewis has been fantastic during the ordering process. Efficent and proffesional. Our Beach balls arrived straight away and look great!”

Big Bear Promo 5 star review on 19th July 2024

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Posted 5 months ago

Dear Nat, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate it. We also wanted to acknowledge your kind words about Sam and we're thrilled to hear that your beach balls arrived promptly and look great! We look forward to hearing from you again in the future. Best regards, Big Bear Promo Team

Posted 5 months ago

“I have been messed about previously trying to get promo kit. Spoke to Callum Burton and a breath of fresh air. Mocked up my order quickly and then to my pleasant surprise all the goods arrived in 2 days. Just brilliant service and the product is very good quality. Thanks again Callum”

Helpful Report

Posted 5 months ago

Dear Chris, Thank you so much for your outstanding 5-star rating of Big Bear Promo! We truly appreciate your feedback and are thrilled that you had a fantastic experience with us. We are delighted to have been able to provide you with exceptional service and high-quality products. We'll be sure to pass on your kind words to Callum! Once again, we sincerely appreciate your kind words and your trust in our company. We can't wait to hear from you again. Thank you and best regards, Big Bear Promo Team

Posted 5 months ago

“Incredible customer service thanks to Ross! Delivery in less than 24hours cannot thank you enough for the service!”

Helpful Report

Posted 5 months ago

Thank you so much for your fantastic 5-star rating of Big Bear Promo! We really appreciate your kind words. We are thrilled to hear that you had an incredible experience and that our customer service, led by Ross, exceeded your expectations. Thank you for choosing Big Bear Promo and for taking the time to share your positive feedback!

Posted 5 months ago

“Fantastic customer service, prompt & professional, the cups are brilliant and just what I wanted, super fast turn around”

Big Bear Promo 5 star review on 18th July 2024

Helpful Report

Posted 5 months ago

Dear Steffi, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your kind words and are thrilled to hear that our service met your expectations. It's great to know that you found our customer service prompt and professional. We're glad the cups turned out brilliant and exactly what you were looking for. Thank you once again for choosing Big Bear Promo and we look forward to assisting you with any future promotional needs. Best regards, Big Bear Promo Team

Posted 5 months ago

“I was unsure of the product we wanted for our campaign, Andrew James helped me through the process with a fast response to all of my questions. Product arrived after a rapid delivery and the product is better than expected. The product ordered was the grow pouch - https://www.bigbearpromo.co.uk/bio-grow-pouch-bee-mix”

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Posted 5 months ago

Dear Chloe, Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. It's delightful to know that Andrew James provided exceptional assistance throughout the process, quickly addressing all your questions. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again! Best regards, Big Bear Promo Team

Posted 5 months ago

“Great quality Product - Callum has been great throughout the whole process from design to delivery. would highly recommend.”

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Posted 5 months ago

Dear Christopher, Thank you so much for your delightful 5-star rating of Big Bear Promo! We greatly appreciate your kind words and recommendation. We are thrilled to hear that the product's quality exceeded your expectations and we'll be sure to pass on your kind words to Callum. Thank you once again for choosing Big Bear Promo. We look forward to hearing from you in the future. Warm regards, Big Bear Promo Team

Posted 5 months ago

“Ross Robinson was extremely helpful, quick to respond and efficient with organising our orders! Thanks again, Ross, looking forwarding to future orders”

Helpful Report

Posted 5 months ago

Dear Michaela, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your support and feedback. We're delighted to hear Ross was very helpful throughout your order and we'll be sure to pass on your kind comments to him. Once again, thank you for choosing Big Bear Promo. We're thrilled to hear that you're looking forward to future orders, and we can't wait to continue to help you! Best regards, Big Bear Promo Team

Posted 5 months ago

“The quality and presentation of the goodies are outstanding. The customisations and delivery were prompt. Our account manager, Sam, ensured everything was perfect, incredibly responsive, and helpful with our queries.”

Big Bear Promo 5 star review on 15th July 2024

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Posted 5 months ago

Dear Padmaja, Thank you so much for your wonderful 5-star rating of Big Bear Promo! We are thrilled to hear that you were impressed with the quality and presentation of the products. We are also glad that our customisations and delivery services met your expectations. We understand the importance of promptness and make it a priority to ensure your order arrives on time. Furthermore, we are pleased to acknowledge the efforts of our dedicated account manager, Sam. Once again, thank you for taking the time to share your positive feedback. We truly appreciate your order and look forward to hearing from you again. Warm regards, Big Bear Promo Team

Posted 5 months ago

“Incredibly quick turnaround and high quality products. We will definitely be using them again! Tyler was fantastic and so helpful, would highly recommend.”

Helpful Report

Posted 5 months ago

Dear Charlotte, Thank you so much for awarding us with a 5-star rating on Big Bear Promo! We truly appreciate your support and kind words. We're thrilled to hear that you found our service to have an incredibly quick turnaround and that the quality of our products exceeded your expectations. We're glad to know that Tyler was fantastic and helpful during your experience with us. Thank you once again for highly recommending our services. We look forward to hearing from you again soon! Best regards, Big Bear Promo Team

Posted 5 months ago

“Great customer service from Andrew James - we contacted him from a caravan park with our logo and Andrew went that extra mile to make sure we were happy with the product before ordering! The delivery took a few days which is excellent for us! We will be 100% ordering again. Thanks again Andrew.”

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Posted 5 months ago

Thank you so much, Heather, for your fantastic 5-star rating and review of Big Bear Promo! We are truly grateful for your kind words and your loyalty to our brand. We also want to extend a big appreciation for acknowledging Andrew and his outstanding customer service. It's wonderful to hear that he went above and beyond to ensure your satisfaction with our product even before placing an order. We're glad that the delivery timeframe met your expectations as well. Your positive experience and intention to reorder mean the world to us. We cannot wait to assist you again. Best regards, The Big Bear Promo Team

Posted 5 months ago

“Thank you Tyler for your quick and efficient service. We are really happy with the speed and quality of your product.”

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Posted 5 months ago

Thank you so much for the fantastic 5-star rating you gave us for Big Bear Promo! We truly appreciate your support and are thrilled that you are happy with our service. Your kind words about our quick and efficient service mean the world to us, and we look forward to hearing from you again. Warm regards, Big Bear Promo

Posted 5 months ago

“The Big Bear Promo were excellent. The bears were perfect when we received Ross Robinson went above and beyond to meet our specific requirements for the bears and made sure that we received them well within time required for our schools anniversary. Ross was efficient and friendly and dealt with our order quickly and smoothly. We will definitely use Big Bear Promo again. A great experience and lovely bears.”

Helpful Report

Posted 5 months ago

Dear Janette, Thank you so much for your stellar 5-star rating of Big Bear Promo! We truly appreciate your feedback and are delighted to hear that you had an excellent experience with us. We are thrilled to know that the bears were just perfect upon arrival. It's fantastic to hear that Ross provided quick and smooth assistance throughout the order process. Your kind words mean a lot to us, and we are honoured to have earned your trust and satisfaction. Rest assured, we will be more than happy to assist you again in the future. Thank you once again for choosing Big Bear Promo. Warm regards, Big Bear Promo

Posted 5 months ago

“Fantastic service! Ross was very helpful, I contacted him after being let down by another supplier for some items for a large corporate event. He very quickly arranged for my order to be produced & sent out, the lead time was so much quicker than expected & communication was excellent - very impressed & will definitely use again!”

Helpful Report

Posted 6 months ago

Dear Melissa, Thank you so much for your wonderful 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear about your satisfaction with our service. We are delighted to have been able to assist you with your needs and glad that we could deliver your order promptly. We'll be sure to pass on your kind words to Ross. Thank you again for your kind words and for choosing Big Bear Promo. We look forward to hearing from you again! Best regards, The Big Bear Promo Team

Posted 5 months ago

“Fantastic support from start to finish from Ross Robinson.”

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Posted 6 months ago

Thank you so much for taking the time to rate Big Bear Promo with a 5-star review! We greatly appreciate your kind words and positive feedback. We look forward to hearing from you again.

Posted 6 months ago

Big Bear Promo is rated 5.0 based on 685 reviews