Traditions Reviews

Name: Traditions
Address: 8039 Deering Ave, Canoga Park, California
Rating: 4.90

4.9 Rating 1,561 Reviews

97 %

of reviewers recommend Traditions

4.9

Based on 1,561 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Traditions:

We have the most comprehensive collection of ornaments, folk art and collectibles as well as decor for every holiday and occasion that you celebrate!

Visit Website

Phone:

8187109747

Email:

ryan@christmastraditions.com

Location:

8039 Deering Ave,
Canoga Park
California
91304

Traditions 5 star review on 28th December 2024

Gary

Traditions 5 star review on 27th December 2024

Peggy

Traditions 5 star review on 18th December 2024

Linda

Traditions 5 star review on 17th December 2024

Karen

187

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I normally have a good experience with Traditions; however, this time it was just okay. My order got lost in the mail, and I understand this can happen from time to time. However, I do not think it is the buyer's responsibility to track down a missing package-that should be on the seller. I reached out multiple times about this and was brushed off and told this happens all the time, though it has never happened to me before. I finally gave up and filed a missing package report with USPS, and the package was found. Ordering and delivery should never be this stressful. You did return my shipping cost, but I felt customer service was lacking with this purchase.”

Helpful Report

Posted 5 months ago

Hi Marianne, We're so sorry about the wait and the unexpected long delivery! As stated during our conversation, we needed to wait 7 days before we could file a missing package claim / search request with USPS (the seventh day was on a Saturday and our support department does not file claims during the weekend). We certainly did not expect or want you to have to contact the carrier directly! Your package was insured and we would have sent out a replacement or refunded you in full if the package was truly lost. Unfortunately, we've had several similar cases over the last two months with USPS Ground Advantage shipments. Tracking / delivery can take over a week to update. Again, we apologize for the delay, and hope you will continue to shop with us. We really appreciate your business.

Posted 5 months ago

“While I was pleased with how quickly my order shipped, I still haven't received it nearly two weeks later. I realize this is an issue with USPS and not the company, but I cannot give a review of a product I have not yet received.”

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Posted 5 months ago

Dang! We are so sorry, Amber.....we hate to wait especially for something as cool as the piece you ordered is. Please keep in touch and let us know if you don't receive it in another week. We checked with the PO and it is in your state finally!!

Posted 5 months ago

“Very happy with the two Christmas ornaments that I purchased. Came very fast.”

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Posted 5 months ago

That's great to hear, thank you for the 5 star review, Susan!

Posted 5 months ago

“I've ordered several times now and my items always arrive quickly and are always packaged with care!”

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Posted 5 months ago

We love hearing that, Ashley! Thank you for shopping with us and for the 5 star review.

Posted 5 months ago

“‘Always ship the ordered items immediately. ‘Extra care is taken with packing the items.”

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Posted 5 months ago

We love speedy shipping and careful packaging! Thank you for the 5 star review, Deborah!

Posted 5 months ago

“Love my new halloween additions! Everything was well packaged and shipped very quickly.”

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Posted 5 months ago

Glad we could help add to your Halloween collection, Brian! Enjoy and thank you for the 5 star review.

Posted 5 months ago

“The best holiday store around , with fast shipping !!”

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Posted 5 months ago

Thank you, Teresa!!! Your words and 5 star review mean a lot to us!

Posted 5 months ago

“I LOVE Traditions, so fun and beautiful!!”

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Posted 5 months ago

We love that review, thank you Suzy! We appreciate you shopping with us!

Posted 5 months ago

“Beautiful finial! Arrived quickly and was packed very well to avoid any breaks. I can’t wait to display it this Christmas.”

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Posted 5 months ago

Enjoy the finial! We appreciate you shopping with us and for the 5 star review.

Posted 5 months ago

“Always receive my items quickly and packed carefully!”

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Posted 5 months ago

We appreciate you commenting on our careful packaging! We truly try to pack so well that nothing will ever break! Thank you, for the 5 star review, Shannon!

Posted 5 months ago

“I was so very pleased with my purchases from Traditions. They had exactly what I wanted. Their service was outstanding, items packaged well, and they shipped immediately. My only disappointment was the Old World Christmas ornaments were not packaged in a OWC box. I will order from then again in the future. They have beautiful holiday items.”

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Posted 5 months ago

“I love that this is a family-owned business. The shipping time and packaging were excellent, and as someone who cares about sustainability, I really appreciated that the packing peanuts were made from cornstarch! Thank you so much!”

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Posted 5 months ago

“Wonderful selection of decor and gifts. One of the last places to view and purchase "gift shop" type items, all in one place! The store is just delightful to see in person.”

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Posted 5 months ago

We are so happy that you have been in our store! We really try to decorate our store to be as appealing as possible and reflect that on our website too! Thank you for shopping with us!

Posted 5 months ago

“Love all my purchases from Traditions! Easy checkout and quick shipment. Everything arrived well packaged and just as shown. Couldn’t be happier with all my new cuties! Thanks Traditions!!”

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Posted 5 months ago

We appreciate the kind review of everything that is important to us at Traditions........thank you, Leann!

Posted 5 months ago

“Love the variety of items-the fast service-the unique items-especially Halloween items🎃”

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Posted 5 months ago

It's very important to us to carry as many unique items for all of the holidays as we can find, even if Halloween has a special place in our heart! And who doesn't want speedy shipping!! Thank you for the 5 star review, Judith.

Posted 5 months ago

“I love ordering from Traditions. Always a very satisfying experience!”

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Posted 5 months ago

We can't tell you how happy it makes us to read your very succinct review, Luanna! Thank you!

Posted 5 months ago

“As always, Traditions service was efficient, fast and item was well packed for shipping.”

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Posted 5 months ago

Your review made us happy, Theresa! Thank you for shopping with us and for the 5 star review of our service and super speedy shipping!

Posted 5 months ago

“Great item. Great price and shipped fast”

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Posted 5 months ago

We appreciate your 5 star review, Virginia!!

Posted 5 months ago

“Adorable items for every Holiday! Such a huge selection. Great prices!”

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Posted 5 months ago

You touch on many of the things that we think about when we are trying to make our business even better! Thank you for the 5 star review, Lauren!

Posted 5 months ago

“Great service!”

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Posted 5 months ago

We thank you for the 5 star review, Tiffany!

Posted 5 months ago

Traditions is rated 4.9 based on 1,561 reviews