Citizen Watch UK Reviews

Name: Citizen Watch UK
Address: Citizen House, 7 Ashville Way, Berkshire, Wokingham
Rating: 4.77

4.8 Rating 1,028 Reviews

95 %

of reviewers recommend Citizen Watch UK

About Citizen Watch UK:

Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

Citizen takes a forward-thinking, socially responsible and inclusive world view: creating quality timepieces at superior value for all citizens of the world to enjoy every minute of their time. And our deep-rooted respect for self-development guides our corporate philosophy: Better Starts Now. Whether it’s creating a better product, a better customer experience, a better planet, Citizen embraces opportunity and growth.

Visit Website

Phone:

0118 989 0333

Email:

support@citizenwatch.co.uk

Location:

Citizen House,
7 Ashville Way,
Berkshire
Wokingham
RG41 2PL

Citizen Watch UK 5 star review on 3rd October 2024

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I absolutely love my new watch! Highly recommend. Very fast delivery too. I’m very happy with my purchase!!!!!”

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Posted 5 months ago

“Nice watch not for me like big clear face but good value for money”

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Posted 5 months ago

Dear Elizabeth, Thank you for taking the time to leave a review regarding your recent purchase. I deeply apologise that you are not satisfied with your order. Please see attached the link to our returns portal: https://citizen.shipping-portal.com/rp/ You can use this to return your item to us free of charge. If you need any further assistance starting your returns process, please do hesitate to contact us on: support@citizenwatch.co.uk

Posted 5 months ago

“Good website and good bargain would buy again”

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Posted 5 months ago

“Lovely great quality”

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Posted 5 months ago

“Great watch. Master piece! Live it!”

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Posted 5 months ago

“Excellent service and speedy delivery”

Citizen Watch UK 5 star review on 6th June 2024

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Posted 5 months ago

“Very stylish looking watch with military style face and brushed platinum finish, easy to read, easy to adjust.”

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Posted 5 months ago

“I purchased this men’s watch as a gift. After trying the strap ,it was quickly discovered that the strap way far to short , watch face also to small to my partners hand. So on the day of purchase the watch was quickly returned. After chasing up for my refund. I was finally told that the watch face & back strap was returned scratched ‘with a large amount deducted from my refund. I was shocked , I tried my best explaining but was repeatedly told that I had to pay even though we didn’t scratch the watch at all. Very disappointed customer”

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Posted 5 months ago

Hi Deborah, Thank you for your feedback. For any product return, we can only accept it and offer a full refund if the item is returned in its original condition. Unfortunately, the watch was returned with scratches on the face, bezel, and strap, showing signs of use. When our technicians identify damage, we document it thoroughly and share our findings with the customer. In such cases, we offer either a partial refund to cover the damage or the option to return the watch to you at no additional cost. I'm sorry that this experience did not meet your expectations. If you would like to discuss this further, please feel free to reach out to me directly via support@citizenwatch.co.uk, quoting FAO Mark C000-21520 and I will be happy to assist further.

Posted 5 months ago

“This is my second citizen watch as I was delighted with my first one and no need for batteries with the eco drive models.”

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Posted 5 months ago

“Cheap for an automatic and does keep excellent time. Love this coloured face and design of bracelet but the bracelet itself does feel a little 'cheap'.”

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Posted 5 months ago

“Very happy with my new watch”

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Posted 5 months ago

“ordered a pro master divers watch in the sale arrived within a couple of days well packaged easy transaction and arrived well packaged”

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Posted 5 months ago

“Great service.”

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Posted 5 months ago

“Love the watch. It's small and understated. Quite heavy, One thing I don't like is the glass is quite thick. Over all very pleased with my purchase”

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Posted 5 months ago

“Very fast despatch a.nd a smooth experience”

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Posted 5 months ago

“Extremely pleased with my recent purchase, the watch arrived in just a couple of days, and just next day I received an email with personalised instructions on how to set it up.”

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Posted 5 months ago

“Great service and fantastic watch”

Citizen Watch UK 5 star review on 3rd June 2024

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Posted 5 months ago

“Nice looking watch, bought for wife's birthday good clear face easy to set.”

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Posted 5 months ago

“Very happy with the watch. Discount too for new customer which is great. Delivery was as described. Overall really happy.”

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Posted 5 months ago

“Excellent customer service”

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Posted 5 months ago

Citizen Watch UK is rated 4.8 based on 1,028 reviews