Classic Blinds & Shutters Reviews

Name: Classic Blinds & Shutters
Address: 154 Parry Street, Newcastle West, New South Wales
Rating: 4.85

4.9 Rating 158 Reviews

96 %

of reviewers recommend Classic Blinds & Shutters

Company Reviews

Metrics

4.9

Based on 158 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Classic Blinds & Shutters 5 star review on 21st November 2024

Anonymous

Classic Blinds & Shutters 5 star review on 28th September 2024

Jennifer

Classic Blinds & Shutters 5 star review on 11th September 2024

Renae

Susie

Anonymous

Anonymous // 01/01/2019

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“This is approximately the 5th time for different products or properties we have use Classic Binds and Shutters. And every time the customer service, quality of product and speed of delivery is better. From 1st contact at reception to the sales person that comes to quote, the professional check measure done then the team that comes to fit it’s a great service. They are friendly, professional and work in a timely manner and leave the house looking great. We will call them back again soon for more updates won’t ever look elsewhere.”

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Posted 1 year ago

Hi Linda, Thank you so much for your great comments about our service and professionalism. It is very much appreciated. Look forward to hearing from you again.

Posted 1 year ago

“The whole team have been fantastic! From initial consult through to install, the process has been seamless. Communication is always timely and clear, knowledge and quality of the product is second to none and fabrication time was beyond our expectations. Our home not only looks amazing but the plantation shutters will prove to be a sound investment in more ways then one. I recommend Classic Blinds enough! Thank you”

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Posted 1 year ago

“Very easy company to deal with. From the sales person to the installers, all very professional and no problems during the whole process. Good price, would highly recommend!”

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Posted 1 year ago

“Freat service, prompt with great quality. We have used them twice now and would recommend them to anyone who is looking to lift the appearance of their home.”

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Posted 1 year ago

“Excellent service from sales to installation. I'm a repeat customer and highly recommend Classic!”

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Posted 1 year ago

“Extremely happy with shutters, staff and service provided. People comment on how great they look and love that you can open without touching the blades.”

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Posted 1 year ago

“Workers knew their task and were very polite”

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Posted 1 year ago

Thank you for your feedback Doreen.

Posted 1 year ago

“We are very happy with shutters and curtain we had installed in our new house by Classic Blinds. The product is very good quality and the service provided from the initial quote to installation was excellent. I would recommend Classic Blinds and Shutters.”

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Posted 1 year ago

Thank you so much for your review Christine. Your recommendation is appreciated

Posted 1 year ago

“Loved the service from the beginning to the final installation. Nathan did an extremely great job, was very professional and friendly. Would recommend Classic Blinds and Shutters to other people.”

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Posted 1 year ago

Thank you for your review Karen. We appreciate you sharing these comments

Posted 1 year ago

“From the first call to the installation the service is fantastic. Nothing is a bother . The quality phenomenal the after sale service is great . I wouldn’t hesitate to recommend Classic to anyone wanting shutters”

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Posted 1 year ago

Thanks Jodi for the wonderful review. We really appreciate it!

Posted 1 year ago

“Overall, you have a great product and great standards and very professional installers - just a few factors pulled it all back from a 5 star experience for me. Pros: - our upstairs shutters installed and roller blinds are sensational, and perfectly installed; Cons: - downstairs shutters measurements must have been slightly out as does not sit flush with wall - admitedly it was a tricky installation bridging a shower screen, but less than ideal finish for a product that is high quality (and not cheap); - the aluminium fill for the downstairs shutter in shower recess also wasn't silicone sealed, leaving an 'unfinished' look with gaps underneath; and - aluminium cut filings all over driveway where kids play all the time (which wasn't cleaned up) wasn't hugely appreciated.”

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Posted 1 year ago

Thank you so much for your very constructive feedback John, we truly appreciate your honesty. We strive for 100% on every job and if we've fallen short in any way, we would certainly like to rectify it. Our team will be in touch with you soon to chat further.

Posted 1 year ago

“We had shutters and roller blinds put in a few years ago. We have finally finished the last lot of shutters. Again, very happy with the outcome. Very fast and reliable. Fantastic service and products.”

Classic Blinds & Shutters 5 star review on 16th August 2023

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Posted 1 year ago

Thanks so much for your fabulous feedback Rob - much appreciated!

Posted 1 year ago

“Quality product. Very thorough measuring and fitting.”

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Posted 1 year ago

Thanks so much Carol!

Posted 1 year ago

“We are very happy with our new blinds and the service was excellent, we had our blinds installed in just over two weeks after ordering them, thank you for a very fast and efficient service 😊”

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Posted 1 year ago

Thanks so much for your lovely review!

Posted 1 year ago

“Hi Nikita, the installation was a little problematic, due primarily to the fact that the site/location was not square, which necessitated a number of modifications to the panel/frame. This was carried out professionally and with a minimum of fuss. However, the installer's task was made a little difficult as a result of being "one out", I had presumed it would be a two-man team as it has been in the past two installations. Nonetheless, he did a great job and left the job site neat and tidy, well done to him. In closing, just a casual comment, in the past we were given a small presentation of a maintenance "kit" which has come in very handy when adjusting the tension in the shutters, I thought it was a nice touch and a very professional and business-like way to conclude the job. When such a small gesture can mean so much to customer relations and the building of a loyal customer base, it's a pity to see this practice no longer exists. Thanks for a great job, until next time. Bye.”

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Posted 1 year ago

Thanks for your honest feedback Bill - and duly noted regarding the maintenance kit, we will pass on to the team.

Posted 1 year ago

“They are the best thing since slice bread”

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Posted 1 year ago

So glad you think so Carmen - we certainly agree!!

Posted 1 year ago

“Very efficient & happy to please.”

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Posted 1 year ago

Thanks so much Diane - our team really do aim to please!

Posted 1 year ago

“Extremely happy with my shutters, they look amazing, let in lots of light and are easy to clean. Staff are wonderful also.”

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Posted 1 year ago

Thanks so much Carmel - we appreciate your feedback!

Posted 1 year ago

“Very happy with my blinds has made the world of difference to the room”

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Posted 1 year ago

That's so good to hear Lyn - we're glad they've made such a positive difference!

Posted 1 year ago

“Love our shutters. They look great and the service was also great. Very pleased!”

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Posted 1 year ago

Thanks for the feedback Kim! And thanks for supporting local!

Posted 1 year ago

Classic Blinds & Shutters is rated 4.9 based on 158 reviews