Coles Sewing Centre Ltd Reviews

Name: Coles Sewing Centre Ltd
Address: Coles Sewing Centre Ltd, 90 Lower Parliament Street, Nottingham, Nottinghamshire, NG1 1EH, Lower Parliament Street, Nottingham, Nottinghamshire
Rating: 4.90

4.9 Rating 261 Reviews

98 %

of reviewers recommend Coles Sewing Centre Ltd

Company Reviews

Product Reviews

Metrics

4.9

Based on 261 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Coles Sewing Centre Ltd 5 star review on 7th June 2024

Yvonne Towler

Coles Sewing Centre Ltd 5 star review on 2nd April 2024

Trin .

Coles Sewing Centre Ltd 5 star review on 6th July 2023

Fiona Simmons

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Ordered my new machine over the bank holiday weekend. I received a call on the tuesday and my machine on the wednesday.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Coles Sewing Centre! We're so pleased to hear that the service was excellent and that you received your machine so quickly. Thanks for being a valued customer and we look forward to seeing you again.

Posted 1 year ago

“Great advice from staff ensured I ordered the correct items for my sewing machine. Swift postage. I will definitely be back to purchase more! Very happy to recommend.”

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Posted 1 year ago

Thank you so much for your excellent rating of Coles Sewing Centre. We are glad you received great advice from our staff and you were fully satisfied with the swift postage. We look forward to your next purchase and we are delighted to hear that you would recommend us. Thank you again for your support!

Posted 1 year ago

“Quick response to my query and very helpful in finding the part I needed.”

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Posted 1 year ago

Thank you Teresa for your kind 5-star rating of Coles Sewing Centre. We appreciate your positive feedback about our quick response to your query and our helpfulness in finding the part you needed.

Posted 1 year ago

“Notification of the fact that part of my order was out of stock and would be in shortly was helpful. Now all received . Thank you”

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Posted 1 year ago

Thank you so much for your 5 star rating, Trisha! We're glad to hear that all of your order has arrived safely — thank you for your support!

Posted 1 year ago

“I needed to stock up on machine embroidery supplies, I emailed for advice and received a prompt response giving me all the info I needed plus more. I then placed my order and was notified within 24 hours that my order had been received and was on its way, really speedy service!”

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Posted 1 year ago

Thank you so much for your 5 star rating of Cole Sewing Centre Karen! We're so glad you found us and that you received such speedy and helpful service with your machine embroidery needs. We appreciate your kind words and your support.

Posted 1 year ago

“Fantastic service and quick”

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Posted 1 year ago

Thanks for the 5 star rating! We're delighted to hear that you received fantastic service and a quick turn-around time, we really appreciate your kind words.

Posted 1 year ago

“My experience of Cole's Sewing Centre has been abundantly positive. There has been slight issues with my order but Deborah of Cole's Sewing Centre has been very helpful - recommending a new colour thread for a discontinued colour, placing an order for a colour I asked for that they didn't have in stock, putting my name down for another colour that's on back order and sending the majority of my order to me by courier so they weren't left on the doorstep while I'm away. Thank you Deborah and Cole's Sewing Centre for being helpful, kind and accommodating.”

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Posted 1 year ago

Thank you for the great review Anne! I'm sorry that there were a few issues with your order, but I'm glad Deborah was able to sort it out for you.

Posted 1 year ago

“Always pleased with the service from Coles, if I need to call for advice very helpful and orders are sent super fast. I even has a little surprise with my package ,much appreciated.”

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Posted 1 year ago

Thank you so much for your fantastic 5 star rating, Carol! We're delighted to hear that you enjoyed the surprise with your package - we love treating our customers!

Posted 1 year ago

“Excellent service, as always!”

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Posted 1 year ago

Thank you so much for the 5 stars, Moira! We really appreciate it. We are delighted to hear you had an excellent experience with us!

Posted 1 year ago

“Usual brilliant service, thanks”

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Posted 1 year ago

Thank you so much for your 5-star rating, Pat! We always strive to provide great service so we're very pleased to hear that you had such a positive experience with us.

Posted 1 year ago

“Very pleased with the service 😌😌😌😌”

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Posted 1 year ago

Thank you so much for the 5 star rating, Ian! We are so pleased to hear that you had a good experience with us.

Posted 1 year ago

“My items arrived safely and quickly and at 15% off. Can't wait to practice with my ruffle and hemming feet. Coles are always helpful.”

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Posted 1 year ago

Thank you so much for your 5 star rating! Have fun with your new accessories, we'd love to see some of your creations!

Posted 1 year ago

“I always find the staff at Cole’s very professional, knowledgeable, friendly and willing to help. I feel that they are all like one big happy family. They have built up an excellent businesses just wish the shop was nearer. Wishing you every success for the future.”

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Posted 1 year ago

What a lovely review, thank you Sue! Anna enjoyed seeing you on her last Zoom class, I hope we can see you again soon!

Posted 1 year ago

“The staff are very friendly and helpful. I've just enrolled for a six-week course which I am looking forward to. So thank you to Coles sewing centre”

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Posted 1 year ago

Thanks for the great review Wendy, we're looking forward to seeing you when you come for your course!

Posted 1 year ago

“Arrived as per agreement on Friday 11th August. But I am awaiting for someone to come and take away the EPIC machine which was taken in Part Exchange. Otherwise all very good as usual.”

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Posted 1 year ago

Hi Jean, I'm sorry for the delay in collecting your trade-in machine. I believe my colleague has been in touch and organised a collection for you, but please let us know if you have any other issues. Best regards, Ellie.

Posted 1 year ago

“My pre-order query was answered helpfully and quickly. The order arrive in the time promised. I love this shop and the staff are always cheerful.”

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Posted 1 year ago

Thank you so much for the kind words and your 5 star rating of Coles Sewing Centre Ltd! I'm so pleased to hear that your pre-order query was answered helpfully and quickly and your order arrived on time! We strive to provide the best customer service and to make every shopping experience enjoyable. Thank you again for the positive review - it means a lot to us!

Posted 1 year ago

“Wonderful selection, easy website to navigate, all items as described. Very quick delivery well packed in recyclable wrappings. What a wonderful gem of a shop a great find.”

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Posted 1 year ago

Thank you so much for your wonderful 5-star review Linda, we're so glad to hear that you had a great experience shopping with us! We really appreciate your kind words, we try to offer something special to our customers so it's especially lovely to hear that we're "a wonderful gem of a shop"!

Posted 1 year ago

“Patterns arrived quickly”

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Posted 1 year ago

Thank you so much, Peg, for your 5 star rating of Coles Sewing Centre! Your satisfaction is our top priority and we are so grateful for your kind feedback.

Posted 1 year ago

“I ordered a hoop recently and it arrived very promptly and I was advised when it was processed and then dispatched with a tracking number to follow its progress .I was very impressed,all to often ordering good online leaves you in the dark to when your product will arrive if ever. The hoop was a perfect in between size and worth ordering to save stabiliser wastage.”

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Posted 1 year ago

Thank you for the fantastic 5 star rating, Shirley! We are glad to hear that you were impressed by the prompt delivery of your hoop and that it was the perfect size to save stabiliser wastage. We appreciate your kind words and feedback!

Posted 1 year ago

“Thank for the print service.”

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Posted 1 year ago

Thanks for the five stars Sue!

Posted 1 year ago

Coles Sewing Centre Ltd is rated 4.9 based on 261 reviews