Confirm Testing Reviews

Name: Confirm Testing
Address: 1 Harley Street, London
Rating: 4.07

4.1 Rating 2,473 Reviews

77 %

of reviewers recommend Confirm Testing

Company Reviews

Product Reviews

Questions

Visit Website

Phone:

02038703623

Email:

info@confirmtesting.com

Location:

1 Harley Street
London
W1G 9QD

Write Your review

Tell us how Confirm Testing made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The main reason for giving a low score is that the results of the test were slow at getting back to us our day 8 test came back at 11 pm on day 11, although it had been received at 9 am on day 9. This made a mockery of the whole tests as we could have came out of quarantine day 11 not sure if we were positive or negative.”

Helpful Report

Posted 3 years ago

“Kit delivery was timely but results feedback needs some improvement.”

Helpful Report

Posted 3 years ago

“Absolutely disgusting Service. I cannot believe I paid nearly £200 for the Day 2 and Day 8 Testing Package. Got the Testing kits on time but the results were not delivered within 24hrs of testing kits being received by them. Also, they should arrange for couriers who work weekends to make sure testing samples are delivered on time. They chose to use Royal Mail 24hrs because it is cheaper and more profit for Confirm Testing. I cannot believe this is a Government Approved Service. When you ring them, you cannot get through to anybody and when you do they are absolutely useless. When you email, they will respond only when they want to. I am still awaiting a response to my refund request. Avoid like the plague.”

Helpful Report

Posted 3 years ago

“I was lucky to choose you. Excellent service straightforward to use highly recommended”

Helpful Report

Posted 3 years ago

“Total scam this compamy, STAY AWAY everyone. They take money and you will never hear back. Nobody answering phones, email answers are generic. I have never received my test results. So definitely reporting them and asking money back via credit card company.”

Helpful Report

Posted 3 years ago

“It took 6 days to get the results of day 2 test and 7 days for the results of day 8 test, meaning my son couldn’t leave isolation for 15 days. Not good enough when you are paying £190 for this. Results should be maximum 48hourd for the day 8 test. People are relying on this to leave isolation, but no, 7 days, really ? Appalling that these companies are getting away with this”

Helpful Report

Posted 3 years ago

“Yes I will confirm in the next coming weeks”

Helpful Report

Posted 3 years ago

“Your service is satisfactory”

Helpful Report

Posted 3 years ago

“Very happy”

Helpful Report

Posted 3 years ago

“Very bad service. I never called the customer service number and got ahold of any person. Results were late and so were the test packages. Still haven’t received my day 8 test so I had to get it done elsewhere on day 11 to stop isolating. Not recommended to anyone!!”

Helpful Report

Posted 3 years ago

“Kit delivery was accurate on time Self testing instructions were understandable Result was timely delivered too”

Helpful Report

Posted 3 years ago

“Its was a very poor service. As your Day 2 abd Day 8 kit didnt arrived on time because of which i have to self isolate for 16 days. As im a frontline worker was not able to resume to my work on time.i had a loss of pay for 1 week.Its a huge income loss,because of your poor service.Customer care service is very poor”

Helpful Report

Posted 3 years ago

“Excellent. The kit was with proper information and it was Very organised. If only we were had stopped all travellers from last year January To enter UK. And only let everyone enter till we got the tests kits ready. We could have saved the country into this future economic crisis which is gonna come soon. Very scary.”

Helpful Report

Posted 3 years ago

“An absolute nightmare! They sent day 2 and 8 in separate parcels, day 2 complete, day 8 with the leakproof bag missing. I contacted them that day, Monday, (different attempts, waiting for more then 30 mins on the phone)to let them know I was sending the test without bag because they didn't send one, they refused it, saying they will send a new test kit that will arrive the day after, even if it was already done, I had to go through the swabbing again. I was afraid it will be late, but they said it will not. The day after, Tuesday, they rang me saying that they are sending the test and it will arrive Wednesday. On Wednesday nothing...On Thursday I rang again, again long waiting, no answer, after the 3rd attempt I managed to speak with them but they had no idea where the order was and IF it was coming...they said they will ring me back, never happened. Thursday I received an answer to the email sent on Monday, they were just asking for more details. I just said that I want my money back...well, on Friday miraculously I received the test kit, no answer to the email though. I've been trying to contact them about 10 times during the week, more attempts failed, some with an answer after ages of waiting but not helpful anyway. Not recommended is the minimum I can say about them.”

Helpful Report

Posted 3 years ago

“Very good job”

Helpful Report

Posted 3 years ago

“Very cost effective and efficient COVID-19 testing service provided. I won’t hesitate to recommend your firm to family and friends around. Good job done.”

Helpful Report

Posted 3 years ago

“Your was very good,keep it up!”

Helpful Report

Posted 3 years ago

“The time taken from posting the test sample to getting the results were excessively longer than those promised. Tests posted on day 2, results received on day 7, tests posted on day 8, results received on day 13. Not the 24 hours as stated. Very poor service.”

Helpful Report

Posted 3 years ago

“This center is very difficult to contact. I do not know if anyone could ever contact their number, days and days of calling but to no avail. I was able to get hold of them only after I posted a review in their facebook page. Their e-mail is also frustrating as 99% of all the email i have sent was replied to by an automated response. The agent is, in all fairness, nice and helpful but the fact that they are just really unbelievably impossible to contact overweighs this point. Turnaround time for the results are reasonable ~48hours, but that’s after i followed up on it (could be because I had registration issues too, but i doubt as reviews here says they really have very significant delays releasing results).”

Helpful Report

Posted 3 years ago

“The charges for testing is quite high.Other 4 providers are offering it cheap.We booked for a family of 4 costing 760 UK pound which is a huge money.Do consider atleast a refund of 150 to 200 UK pound.”

Helpful Report

Posted 3 years ago

Confirm Testing is rated 4.1 based on 2,473 reviews