Confirm Testing Reviews

Name: Confirm Testing
Address: 1 Harley Street, London
Rating: 4.07

4.1 Rating 2,473 Reviews

77 %

of reviewers recommend Confirm Testing

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Phone:

02038703623

Email:

info@confirmtesting.com

Location:

1 Harley Street
London
W1G 9QD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The support services is good.”

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Posted 3 years ago

“Prompt and efficient service, easy to understand instructions, results within 24 hours. Very reliable.”

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Posted 3 years ago

“All made so simple and easy for the customer. No problems at all.”

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Posted 3 years ago

“Very pleased with the service.Test kit received on time .Test results returned promptly”

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Posted 3 years ago

“I haven’t received my result!!”

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Posted 3 years ago

Dear Christine, You received your result at Today 00:03. I have resent it to you. We ask customers to check their spam folders as results are sent from an automated system, which can sometimes trigger the spam filter. Wishing you continued health, Confirm Testing

Posted 3 years ago

“staff are very nice, officiant and knowledgeable.”

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Posted 3 years ago

“The service was incredibly efficient and the results were returned in good time, within the scheduled time. The service also represented very good value for money when compared to some of the other options on the market”

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Posted 3 years ago

“Was here when I arrived, simple to use, results came through relatively quickly”

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Posted 3 years ago

“Very good service. We had day 5 test to release covid test and results were prompt and everything ran smoothly. It was easy to register the tests and easy to book them.”

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Posted 3 years ago

“I'm rating 5 out of 5 that's all thanks”

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Posted 3 years ago

“Kit arrived on time, lus results came back when expected”

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Posted 3 years ago

“Very good, fast service. Very friendly and respectful staff. Nurse was great. Thx”

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Posted 3 years ago

“Fantastic service, fast results!”

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Posted 3 years ago

“Your service is sure bad. Can never introduce anybody to you.”

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Posted 3 years ago

Dear Michelle, You appear to be unsatisfied that you incorrectly swabbed yourself and therefore your initial sample was rejected. We have explained this to you in email and reset you a test kit. The lab rejects samples that do not have a sufficient volume to test. This is why we include instructions on how to test. Your issue has been dealt with on email. Wishing you continued health, Confirm Testing

Posted 3 years ago

“Sent them a test, registered it online, did everything I was supposed to do, and never heard anything back from them despite calling on more than one occasion in order to receive confirmation the test had been received. Promised results inside 24 hours of them receiving the test, which Royal Mail Tracing shows was shortly after 11am yesterday morning. Received several emails trying to get me to buy other tests from them but nothing in relation to my own test. UPDATE: as can be seen from the response to review below, I was promised my result within 24hrs of 15:22. This has been and gone. Don’t trust these guys - impossible to get hold of over the phone too. Very poor.”

Helpful Report

Posted 3 years ago

Dear Chris, You registered your sample on 07/07/2021 09:30, it arrived to the lab on 08/07/2021 15:22 and is currently in progress for testing, which is still within the 24 hour period stated. You will receive results within the next couple of hours. You have sent us zero emails enquiring about this, in which case we would have updated you on the progress. The second person on your order has already received their results. Wishing you continued health, Confirm Testing

Posted 3 years ago

Dear Chris, It appears you updated your review. I have already responded to your initial review. The Royal Mail tracking updates as delivered when it is at the depot not when it is at the lab. You are free to verify this with Royal Mail. As mentioned in my previous review, your results should be delivered to you within the 24 hour window and I have let you know when it was delivered to the lab. As for the marketing emails, you always have the option to unsubscribe by clicking that button at the bottom of the email. Best wishes to you, Confirm Testing

Posted 3 years ago

“Tests delivered on time, clear instructions on how to do the tests and how to pack them. Registration of the test is easy, GUI of the website is user friendly and clear. Results came back without any issues. Can recommend.”

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Posted 3 years ago

“Very speedy, efficient and friendly. Easy to book.”

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Posted 3 years ago

“Fast and very efficient service! Tests arrived before we returned to the UK, the detail was easy to understand. Registering the results was quick and easy to do. We had to change our return date whilst in Spain and was a little concerned as to how we would update Confirm Testing. A simple email was picked up and answered within hours on a weekend and everything amended without any hassle. Would definitely recommend and use again!”

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Posted 3 years ago

“Amazing job… they turn around of the test less was 24 hours. I highly recommend it.”

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Posted 3 years ago

“Very simple and results came within 24 hours”

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Posted 3 years ago

Confirm Testing is rated 4.1 based on 2,473 reviews