Confirm Testing Reviews

Name: Confirm Testing
Address: 1 Harley Street, London
Rating: 4.07

4.1 Rating 2,473 Reviews

77 %

of reviewers recommend Confirm Testing

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02038703623

Email:

info@confirmtesting.com

Location:

1 Harley Street
London
W1G 9QD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked a group test only sent test results for one person and no communication”

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Posted 3 years ago

“Delays of results as it was weekend.”

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Posted 3 years ago

“I got the kit home before I got arrived. The only thing I wasn’t happy with it was that I got my results on the fourth day and my quarantine has been extended until I got the results. Probably the results were delayed because I should do it on the weekend. Communication with the staff was great, I got the reply almost immediately.”

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Posted 3 years ago

“Straight forward booking process. Tests delivered by DPD ( Text to inform us when delivered) Did test on return posted via Royal Mail and results were emailed back in 48 hours.”

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Posted 3 years ago

“Great reliable service”

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Posted 3 years ago

“On opening my day 2 test I found that the instructions inside were conflicting regarding how to package my test. I spoke to a Confirm agent who told me” It doesn’t really matter” this is despite the fact the instructions said to follow them very carefully. I also feel that the instructions themselves should not have been in the cardboard box, as customer’s could just rip open the box without realising the box would be needed to return the tests in.”

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Posted 3 years ago

“You use Royal Mail plenty of post boxes to use result was fast excellent service will use again”

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Posted 3 years ago

“delevred it's ok and result speeds”

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Posted 3 years ago

“Very efficient great service”

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Posted 3 years ago

“We ordered two 5 day Early Release Tests from you - unfortunately Royal Mail let us down, we found a priority post box that said it collected on a sunday - it was an hour drive to go to this postbox. They clearly did not collect and deliver the post - you did not receive our tests until Tuesday. This is Royal Mails fault not yours, but they are letting down the service, as it's definitely not 5 day release! Despite Royal Mail letting us down, you received the tests Tuesday, and we had our results Wednesday morning, which was excellent. My other criticism is the instructions that come with the kit. You are told to put the test tube in a bag marked with a certain code - the bag doesn't have that code on it - and seeing as the kit comes with 2 bags it was confusing. We did not find the instructions very clear.”

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Posted 3 years ago

“Still waiting the results!!”

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Posted 3 years ago

Dear Juan, Your sample was booked in for testing at 14/07/2021 00:31 and is currently in progress. You should receive results within the next few hours. Wishing you continued health, Confirm Testing

Posted 3 years ago

“Happy for all the help and advice given .”

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Posted 3 years ago

“Amazing service. Friendly staff and very gentle when doing the test. 100% always recommended. Very professional.”

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Posted 3 years ago

“Competitive price. Both test package & results delivered reasonably promptly”

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Posted 3 years ago

“It done what it said on the package good turnaround and when I had a query it was responded to straight away 10 out of 10”

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Posted 3 years ago

“Very fast TAT considering mailing. Mailing time was better if mailed near a post office. Thank you!”

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Posted 3 years ago

“I never received the day 8 results from previous tests in April and have not received my day 2 results from July 8 and it’s now July 14.”

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Posted 3 years ago

Dear John, You received your result on Saturday 10th July at 22:30. I have resent it to you now. Wishing you continued health, Reine

Posted 3 years ago

“Great service, easy to use.”

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Posted 3 years ago

“Two days to get results was too long for a tezt that can be done in minutes. Other than that all straight forward”

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Posted 3 years ago

Dear James, PCR testing does not take minutes and I am unsure what would have given you that impression. Even the rapid tests take between 15 to 30 minutes, and the tests you ordered are PCR tests not rapid tests. PCR testing is an hours-long process. Not only that, you mail your test and it arrives at the lab the following day so that already adds a day to the results timeline. Wishing you continued health, Confirm Testing

Posted 3 years ago

“Sir / Madam from Confirmetest. I would like to tell you that I not hpppy with your prosedure you send me the result for day 5 after other company has sended 8day negative result of PCR it not nice . my family use to test so I would like you to do some free test to my family in the nex time we travel because the experiense it not satisfase me Your sincerely. Otilia.”

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Posted 3 years ago

Confirm Testing is rated 4.1 based on 2,473 reviews